Switchboard Operator - Cape Town City Centre at Belmond Mount Nelson Hotel

• Assists callers by answering the line and connecting the caller to the correct person or department.
• Ensure the smooth running of the switchboard functions, including but not limited to, message taking, message delivery and the hotels switchboard operations.
• Assist with departmental administration.
• Provide information about hotel amenities and promote hotel services and ensure you stay self-informed on what activities are available in the city and surrounds.

Requirements

• Previous proven administration or experience in similar role required.
• Previous Switchboard experience -advantageous
• Outstanding telephone etiquette skills.
• Excellent written, computer and verbal communication skills.
• Customer / staff focused & Team orientation.