Systems Specialist - Kempton Park at FlySafair

RESPONSIBILITIES:

• Responsible for the accurate interpretation and conveyance of information that is fed between AIMS Management and Development Teams and FlySafair’s AIMS Users and Executives;
• Actively participate in the implementation phase of projects (e.g., implementation of AIMS, integration of AIMS with other systems such as Reservation, MR0, Flight Planning, Crew Payroll etc.);
• Coordinate any related/ensuing processes and procedures;
• Where applicable, introduce new business processes related to the enhanced use of AIMS within all departments;
• Routinely review and enhance Standard Operating Procedures(SOP's) related to the use of AIMS or create new when applicable;
• Ensure the available functionality and utilisation of AIMS is methodically re-evaluated;
• Carry out a review of all current working practices to identify areas of efficiency and inefficiency which could be enhanced; through greater utilisation of the available AIMS functionality;
• Evaluate, manage and test AIMS related modifications and enhancements;
• Consult with the AIMS Support Team to provide relevant Support;
• Setup new User Accounts and access rights for new staff;
• Provide some basic AIMS training to the newcomers;
• Review AIMS Updates and Bulletins and prepare, maintain and distribute AIMS related documentation for the Business User Group
• Participate in the implementation training process from all phases up to the go-live date;
• Comprehensively assess the Needs for Training and implement a consolidated and credible method of carrying out routine training for all employees;
• Responsible for any training related to AIMS;
• Establish an effective method of communication (internal & external);
• Provide Senior Management with statistical reporting when/where applicable;
• Maintain an understanding of all required Software/Hardware products together with their maintenance requirements;
• Participate and assist Auditors in conducting periodic internal audits in order to ensure that the 'User’ knowledge base is current and observing the applicable 'SOPs' for the use of AIMS;
• Participate in Workshop and Conference events scheduled by AIMS.

REQUIREMENTS:

• Grade 12;
• Aviation experience is essential;
• Demonstrated experience in Training will be advantageous;
• Previous experience using AIMS will be an advantage;
• Computer proficiency and sound knowledge of MS Office (Word, Excel, PowerPoint and Outlook).

PERSONAL ATTRIBUTES:

• Attention to detail;
• Critical thinker;
• Excellent communication skills (verbal and written);
• Quick learner;
• Ability to work under pressure;
• Interpersonal skills;
• Patient;
• Confident;
• Reliable;
• Trustworthy;
• Resilient;
• Accountable;
• Adaptable;
• Positive and committed
• Immaculate timekeeping.