Vacant Opportunities at NTT Ltd.

Key Roles and Responsibilities:

• Manage and grow relationships and drive expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimize churn and maximize retention in assigned accounts.
• Drive client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Generate demand by assisting clients to identify current needs, and then effectively articulate how NTT‘s can add value through our services and solutions.
• Use NTT’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Present new and additional offerings to clients.
• Communicate quotes, provide supportive sales documentation and obtain a sales order where there is an opportunity to close a sale.
• Build relationships with clients and display an interest in and knowledge of the client environment.
• Identify opportunities for up-selling of solutions and services and display superior telephone etiquette.
• Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment
• Comply with and adhere to pre-identified governance and compliance standards as outlined by NTT(Ltd) and escalate identified problems for investigation and resolution.
• Adhere to Finance standards and procedures to reduce costs and report associated risk.

Knowledge, Skills and Attributes:

• Sales business acumen - The skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd.'s business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from NTT’s portfolio of services.
• Sales client engagement and management - The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them, and being seen as a trusted advisor.
• Sales solution skills - The knowledge of NTT Ltd.'s offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to a specific client and prospect needs and outcomes.
• Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

Academic Qualifications and Certifications:

• Relevant Degree

Required Experience:

• Significant demonstrated experience in a similar role in a similar environment
• Significant sales and client engagement experience
• Significant demonstrated experience negotiating with clients and vendor
• Significant demonstrated experience analyzing commercial information

go to method of application »

Key Roles and Responsibilities:

• Maintain critical software systems and automate interfaces between systems to reduce manual effort and enhance system reliability.
• Use Azure Stack technologies to develop robust software applications, adhering to architectural frameworks and ensuring scalability and maintainability.
• Analyze and design solutions, collaborating with cross-functional teams to address business needs and requirements effectively.
• Generate comprehensive specifications and assess operational feasibility to align deliverables with organizational objectives.
• Evaluate and implement innovative technologies to improve business processes and product offerings.
• Provide second-line technical support to users of applications. Resolve complex issues promptly and ensure minimal disruption to operations.
• Play a key role in Application Upgrade Projects. Contribute to the successful implementation of new features and enhancements while minimizing downtime and risk.
• Adhere to the change control process, maintaining system integrity and compliance with regulatory requirements.
• Provide periodic standby support for Production and UAT environments.
• Deliver regular progress reports to the Team Manager/Product Owner.

Knowledge, Skills and Attributes:

• Proficient in Windows Environment, with a deep understanding of system architecture and administration.
• Extensive experience with SQL Server databases, including database design, optimization, and administration.
• Solid knowledge of software design principles and patterns, with a focus on creating scalable and maintainable solutions.
• Strong ability to set and maintain high work standards, ensuring the delivery of high-quality products on time and within budget.
• Exceptional prioritization and organization skills, with a proven track record of effectively managing multiple projects and tasks concurrently.
• Expertise in MS Azure Stack, including Power BI, Logic Apps, Power Apps, Power Automate, etc., enabling the development of innovative and efficient solutions.
• Proficiency in C#, with experience in developing complex applications and integrating with various systems and services.

Academic Qualifications and Certifications:

• BSc Information Systems or Computer Science equivalence
• 5 years of experience in developing and maintaining software and applications.
• Expertise in utilizing Azure Stack technologies including Power BI, Logic Apps, Power Apps, and Power Automate to drive operational efficiency and enhance business processes.
• A proven track record of working independently with minimal supervision, contributing effectively to agile teams, and establishing best practices to streamline development workflows.
• A strong background in software design principles, SQL Server databases, and C# development.
• A commitment to delivering high-quality solutions and providing exceptional technical support to optimize organizational performance.

Required Experience:

• Technical design of applications based on requirements documentation, aligned with architectural guidelines
• Logical system design (Independent of Technology) and create Use Case Realization Documentation and a Logical Data Model
• Create System Integration Specifications
• Design and document web services
• Analyse existing landscape for services that can be reused
• Analyse Non-Functional Requirements and include in technical documentation
• Provide input to Functional specifications as required
• Provide input into Quality Management Plan
• Assist with quality reviews
• Provide progress reporting to the Project Manager
• Coordination of technical development required within key projects
• Provide progress reporting to the Project Manager
• Testing and implementation of the application changes
• Analysis / validation of all change requests requiring a technology solution with focus on ensuring the proposed solution aligns to the strategic architecture view
• Design new or enhanced systems to accommodate business needs
• Participate in the process design or re-design and translate business/user requirements/ processes into a system design
• Analysis of existing systems and interfaces for modification / improvement purposes – design new interfaces
• Provide knowledge transfer and support to team members
• Develop and maintain all relevant SDLC documentation
• Understanding the business issues and data challenges of the organization and industry
• Reviewing and editing requirements, specifications, business and systems processes and recommendations related to proposed solution
• Facilitate functional / technical design sessions with the development and technical teams
• Taking responsibility during the development life cycle to resolve any business and functional related issues

go to method of application »

Key Roles and Responsibilities:

• Manage and grow relationships and drive expansion and renewals across all solutions (foundational solutions primary) within assigned accounts.
• Minimize churn and maximize retention in assigned accounts.
• Drive client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Generate demand by assisting clients to identify current needs, and then effectively articulate how NTT‘s can add value through our services and solutions.
• Use NTT’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Present new and additional offerings to clients.
• Communicate quotes, provide supportive sales documentation and obtain a sales order where there is an opportunity to close a sale.
• Build relationships with clients and display an interest in and knowledge of the client environment.
• Identify opportunities for up-selling of solutions and services and display superior telephone etiquette.
• Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 
• Comply with and adhere to pre-identified governance and compliance standards as outlined by NTT(Ltd) and escalate identified problems for investigation and resolution.
• Adhere to Finance standards and procedures to reduce costs and report associated risk.

Knowledge, Skills and Attributes:

• Sales business acumen - The skills supporting successful selling through organisational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on NTT Ltd.'s business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from NTT’s portfolio of services.
• Sales client engagement and management - The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require a detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know your client, building effective and lasting relationships with them, and being seen as a trusted advisor.
• Sales solution skills - The knowledge of NTT Ltd.'s offerings, client applications, use cases, and market trends and the skill to apply them to the individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link NTT Ltd offerings, including high-value services to a specific client and prospect needs and outcomes.
• Sales pursuit - The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.

Academic Qualifications and Certifications:

Relevant Degree

Required Experience:

• Significant demonstrated experience in a similar role in a similar environment
• Significant sales and client engagement experience
• Significant demonstrated experience negotiating with clients and vendor
• Significant demonstrated experience analyzing commercial information

go to method of application »

Key Roles and Responsibilities:

• As part of the global Cyber Defence Team, you will work with clients and various stakeholders to tune the various security platforms and client infrastructure to enable more efficient detection, analysis and reporting.
• Monitoring of the NTT security tools to review and analyse security logs from client environments.
• Generate continuous improvement plans for supported security tools/technologies, to enable improvements to the NTT services, employee experience and client experience. 
• Adhere to SOPs, customer Run Books and standard ITIL processes to ensure a globally consistent delivery whilst also proposing changes and improvements to these standards.
• Utilise and document best practices and amend existing documentation as required.
• Identify opportunities to implement and improve automations which will help the clients and security delivery teams.
• Identify Cloud services improvements and develop infrastructure as code through Terraform/ETL pipelines.
• Identify client Cloud services security gaps and improve client security posture through various SIP plans.
• Security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics.,
• Utilise a broad range of skills in AZURE, AWS, GCP, LAN, WAN technologies, Windows and Linux O/S’s, and general security infrastructure.
• Ensure usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
• Perform defined tasks to inform and monitor service delivery against service level agreements and maintain records of relevant information

Knowledge, Skills and Attributes:

• Excellent problem-solving skills with ability to identify complex security issues, brainstorm potential solutions and choose the best way to resolve an issue.
• In-depth knowledge of security technologies and understanding of managed services concepts
• Excellent knowledge of security monitoring and management tools for performance optimization and troubleshooting
• Demonstrates leadership skills, with effective communication and interpersonal skills to interact with clients, vendors, and internal teams.
• Project management skills and the ability to handle multiple tasks and priorities effectively.
• Excellent scripting/programming skills
• Applies broad expertise and knowledge in highly specialised fields or several related disciplines.
• Excellent proficiency in understanding of patch management with the ability to deploy patches in a timely manner whilst understanding business impact.
• Excellent proficiency with Microsoft Azure, Microsoft Sentinel
• Familiarity with security frameworks, standards, and regulations (e.g., NIST, CIS, GDPR)
• Excellent proficiency of understanding in network and system architecture, protocols, and security controls
• Strong analytical skills to analyse security incidents and assess potential risks
• Ability to work both independently and collaboratively in a fast-paced environment

Academic Qualifications and Certifications:

• Vendor certifications play a crucial role in demonstrating expertise and qualifications in specific areas and are mandatory.
• Azure Certified Solutions Architect / PCNSE /NSE8 / CCIE / CISSP / Automation certifications or equivalent preferred
• Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE / CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate, will be an advantage.
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
• Terraform
• Azure,
• Sentinel
• EDR Defender for Cloud
• Microsoft Security
• Devops Ci/CD Pipelins
• Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance)
• Version Control (Git)
• Microservices (Kubernetes, Azure Containers)
• Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS)
• Azure Infrastructure as Code
• Azure Administration
• Hybrid Cloud
• Networking (Firewalls, LAN, VPN)
• Automation
• MS Office365
• Power BI Administration
• Scripting (PowerShell)
• ZTNA

Required Experience:

• 10 years’ experience in the same role of similar worked experience.
• Extended demonstrated experience in information security or cybersecurity, or related roles
• Kusto Query Language (KQL)
• JavaScript Object Notation (JSON)
• Git
• Azcli

Azure specific:

• Log Analytics Workspace functions
• Log Analytics Workbooks
• Logic apps
• Sentinel Analytics rules
• Sentinel Automation rules
• Sentinel Watchlists
• API Connections and Storage accounts

go to method of application »

Working at NTT

• Manages Technical Architecture teams effectively and within the required parameters set by Human Resources. This includes hiring staff, setting team goals, and conducting performance reviews
• Manages the implementation of the vision, goals, and measures of success for the Technical Architecture teams, recognizing the current team maturity and skills of the team members
• Coach/mentor and provide management and leadership to the members of the team
• Acts as an advisor and decision maker in technical design and build situations of complex client solutions
• Manages operational objectives for the Technical Architecture team
• Guides the team in terms of successful implementation and execution of system solutions
• Supports the development of solution/technical architectures in complex and specific business, infrastructure or functional areas
• Provides necessary assistance / guidance regarding the pre-sales technical support and expertise in analysing client requirements, in conjunction with the client’s current infrastructure, architecture, system capabilities and business challenges
• Understand, influence and design organisation structures, capabilities, processes and operating models
• Participate in the development of long-term strategic and operating plans to ensure that the Technical Architecture objectives are consistent with the business’ long-term business objectives
• Measure the value of the efforts of the Technical Architecture team and present those measures to stakeholders within the business to earn buy in for the function and the funding it requires
• Participate in vendor and supplier management related to our business objectives

Skills Summary

• Business Acumen, Commercial Acumen, People Management, Technical Architecture Design, Technical Solution Architecture, Technology Advisory, Technology Solutions Development