Talent Acquisition Coordinator at PricewaterhouseCoopers (PwC)

Summary: 

• Within PwC's South Africa Technology & Innovation Centre (SATIC), the HC Administrator plays a pivotal role in driving organisational success by serving as a HC professional and operational catalyst.
• The HC Administrator plays a pivotal role in supporting the effective functioning of HC Operations. This role involves advanced administrative support across the employee lifecycle, ensuring compliance, accuracy, and efficiency in HC processes.
• The ideal candidate will demonstrate strong organizational skills, discretion, and a proactive approach to problem-solving. 

Qualifications / Certifications required:  

• Bachelor's degree in Human Resources, Business Administration, or a related field. 

​​​​​​​Experience required: 

• 3+ years experience as a Talent Acquisition Coordinator. 
• Strong attention to detail and commitment to producing high-quality work. 
• Ability to work independently and as part of a team in a fast-paced environment. 
• Excellent organizational and time management skills. 
• Strong communication and interpersonal skills. 
• High proficiency in using Microsoft Excel and HR software. 
• Knowledge of internal audit processes and document quality checks is a plus. 
• Experience in a corporate recruitment setting. 
• Familiarity with various sourcing techniques and tools. 
• Ability to handle multiple tasks and prioritize effectively. 
• Strong problem-solving skills and ability to think critically. 

​​​​​​​Responsibilities of role: 

• HR Operations Support 
• Provide comprehensive administrative support across recruitment, onboarding, benefits, performance management, and offboarding. 
• Assist with graduate recruitment and candidate assessments on an ad hoc basis. 
• HC Query management. 

​​​​​​​Employee Records Management 

• Maintain accurate employee records in compliance with data protection regulations. 
• Accurate and organised recording keeping of all performance, disciplinary and IR processes on employees.  

​​​​​​​Onboarding & Offboarding 

• Coordinate new joiner activities for onboarding and follow the in-firm activities to ensure a great new joiner experience.  
• Support offboarding processes and documentation. 

Data Reporting & Analysis 

• Data quality management on Workday 
• Utilise Workday and other HR tools effectively. 

​​​​​​​Compliance & Policy Administration 

• Stay updated on employment laws and contract regulations. 
• Administer employment contracts and maintain signed records. 

​​​​​​​Process Improvement 

• Identify opportunities to streamline HR workflows and enhance operational efficiency. 
• Coordinate and schedule interviews for various positions across the organization. 
• Manage and update the applicant tracking system (ATS). 
• Proactively identify opportunities for process optimization  
• Conduct initial resume screenings to identify qualified candidates. 
• Provide exceptional candidate experience through clear and timely communication. 
• Support hiring managers and HR team members throughout the recruitment process. 
• Generate reports on recruitment metrics and activities. 
• Perform quality checks on documents as part of the audit process to ensure accuracy and compliance. 

Desirable skill sets include: 

• Excellent Communication: Strong written and verbal communication skills to engage effectively with internal stakeholders and external candidates. 
• Organisational Agility: Ability to manage multiple priorities with precision and attention to detail. 
• Analytical Mindset: Comfortable interpreting HR metrics and data to inform decision-making. 
• Resilience: Maintains composure and effectiveness under pressure, adapting to changing priorities with confidence. 
• Curiosity: Demonstrates a proactive interest in learning and improving HR practices, systems, and processes. 
• Team Focused: Values collaboration and contributes positively to team dynamics and shared goals. 
• Learning Mindset: Embraces continuous development and seeks opportunities to grow professionally. 
• Positive Energy: Brings enthusiasm and a constructive attitude to daily interactions and challenges. 
• Approachability: Builds trust and rapport with colleagues through openness, empathy, and supportiveness. 
• Proactiveness: Anticipates needs, takes initiative, and drives tasks forward independently to ensure timely and effective outcomes.