Opportunities at Crayon

How you’ll role

As the Talent Manager, you will be the custodian of the culture of the organisation and take a lead role in transforming and strengthening the culture, ensuring that the company values and approach are displayed. With this role there is scope to take ownership of the company’s talent strategy and implementation while growing the team. The Talent Manager must also be proficient in employee relations, diversity/equity/inclusion strategies, learning and development, and organisational development and design. Your skills will need to include improving the employee experience, people analytics, designing and implementing best practices to attract and retain top talent, succession planning, reward and employee engagement management whilst ensuring that the human resources programs and initiatives are implemented effectively and efficiently.

What you’ll do

Strategic:

• Design and oversee the execution of the human resources (HR) strategy and core areas of the HR department including recruitment, employee relations, workforce administration, employee engagement, payroll, reward and recognition, and management of the HR budget
• Advise management on organisational design and oversee the implementation of reorganisations and restructures
• Build the organisation to become a top employer/employer of choice
• Ensure managers are sufficiently skilled and enabled to take on the HR responsibilities of their direct reports to manage workforce issues whilst building leadership capability
• Advise and strategise on the development of effective employment policies across the company
• Together with heads of department, identify employees for leadership development and develop and implement support and coaching plans
• Develop/recommend and oversee the implementation of succession planning across the organisation
• Report to the board on all areas of human capital including the application of employment law, HR policy, best practice, and workforce development, etc.

Talent acquisition:

• Conduct skills gap analyses to determine personnel needs
• Together with heads of departments, create and manage hiring plans for operations and central services
• Lead end-to-end recruitment, using a range of tools to enable cost efficiency and reduce time to hire where possible
• Design and implement strategies to promote the recruitment of a diverse workforce that aligns with company values, business strategy and commitments reinforcing our position as an equal opportunity employer
• Design and oversee the onboarding process to ensure all new employees are quickly inducted into the company culture and are able to start their roles quickly and effectively
• Oversee preparation of job offers and employment contracts
• Track key recruiting metrics, such as turnover rates, sources of hire, training progress, etc.
• Develop frameworks needed to retain and develop staff, working closely with department heads to ensure that staff are achieving their key performance milestones

Reward, compensation and engagement:

• Lead on designing, implementing and managing compensation and benefit packages to ensure retention, while managing employment-related overheads (track against budget)
• Develop standardised job descriptions and competencies with appropriate job grading
• Benchmarking of salaries and benefits and ensuring the organisation is competitive in the market
• Drive the continuous improvement agenda with focus on engagement and employee wellness activities enabling the team to unlock their potential and excel in their respective functions in the organisation

HR and supporting activities:

• Design the optimal HR team structure for the organisation
• Provide professional leadership, support and development to the HR team, in order to increase knowledge, share best practice and to ensure that relevant professional standards are met
• Be responsible for the effective monitoring of existing HR processes and refinement/improvement of these processes to drive efficiencies
• Design/develop and oversee the implementation of new HR processes and systems where there are gaps with a strong focus on ensuring the right HR systems and processes are in place
• Oversee monthly payroll and other statutory submissions
• Ensure that the organisation complies with current regulations, accepted professional standards, policies and procedures and legislation (including legislation on data protection, basic conditions of employment, B-BBEE and health and safety)
• Ensure the required staff are properly trained in and comply with applicable health and safety regulations
• Stay up to date with industry standards and applicable health and safety law and regulations to ensure compliance

What you’ll need

• Bachelor’s degree
• At least 5 years’ experience in a Head of HR or similar role
• Strong strategic mindset with the ability to execute on plans
• Proven track record of outstanding performance
• Excellent communication skills both verbal and written
• Strong interpersonal, management and leadership skills
• Strong knowledge and experience with South African Labour Laws and practices and employee relations

Behavioural competencies

• Strategic with a focus on details
• Be able to deal with the “gray”
• Strong sense of ethics
• Strong communication skills
• Ability to motivate and engage others
• Project management skills
• Strong at developing processes and using systems at scale
• Ability to work under pressure and think on their feet and make decisions
• Critical, outcomes- and solution-based thinker
• Energetic, proactive, self-starter who can initiative and work independently
• Willingness and openness to learn new things
• Delegates appropriate responsibilities effectively

Key performance metrics

• Employees embodying organisational culture
• Employee satisfaction ratings
• Organisational performance and stability
• Attrition rates with a focus on high performer turnover rate
• Delivery on key strategic projects
• Development of (HiPo) talent
• Hiring timeframes

Salary

R65,000 - 75,000 per month