Team Leader (Centurion) at Sanlam Group

What will you do?

• Responsible for all administrative functions related to, one or more specific areas or a combination thereof, in a department/branch/division.  
• Supervises and coordinates activities of clerical workers by determining work procedures, preparing work schedules and expediting workflow. Issues written and oral instructions.
• Responsible for assigning duties and examining work for exactness, neatness and conformance to policies and procedures.
• Standardises procedures to improve efficiency of subordinates.
• Prepares composite reports from individual reports of subordinates.
•  Adjusts errors and complaints.

Qualification and Experience

• Grade 12
• A relevant tertiary qualification will be advantageous 
• Certificate of Proficiency (COP) or Introduction to Retirement Funds (IRF) qualification will be advantageous
• 1 to 3 years’ experience in managing a team will be advantageous
• 3-5 years’ experience in Employee Benefits / Retirement fund administration 
• Proficiency in Microsoft Office (Excel, Word, Outlook etc.)

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Behavioural Competencies

• Strong attention to detail and proactive attitude 
• Strong ability to organize and prioritize 
• Excellent communication skills both written and verbal 
• Results focused and displays energy when performing tasks 
• Time management skills 
• Ability to work independently and supervise a team
• Innovative and demonstrates initiative
• Ability to perform well under pressure and meet deadlines
• Good interpersonal skills
• Ability to collaborate and pull information together 
• Proactive attitude and a team player
• Ability to motivate a team
• Strong client focus