Team Leader - Cleaning - Cape Town at Empact Group

Supercare, a division of Empact Group, is seeking a skilled and competent Supervisor.

•  The successful candidate will be responsible for overseeing the work of a cleaning team.

Education and Experience:

• Matric or equivalent
• A minimum of 2 years' experience within a cleaning environment
• Fully competent in the operation of cleaning equipment and chemical usage
• Solid customer service experience

Knowledge, Skills and Competencies:

• Organizational, numerical and administrative skills.
• Ability to multitask and prioritize team tasks effectively.
• Good interpersonal skills and ability to communicate at all levels.
• Well-groomed and professional.
• Ability to maintain confidentiality.
• Ability to work flexible hours.
• Ability to perform general physical activities and knowledge of cleaning.
• Ability to lead and direct a cleaning team.

Key Areas of Responsibility:

• Lead, instruct and delegate tasks to a team of cleaners ensuring that the cleaning is performed according to the client requirements and company standards.
• Ensure that the cleaning equipment needed is well maintained and safe to use.
• Perform on the job training of new staff on safety, company work procedures, methodology and operation of cleaning equipment.
• Manage and report stock requirements.
• Respond to clients' enquiries or specific requests and reporting such to the Cleaning Supervisor or Specials Manager.
• Resolve problems and make decisions at team operational level.
• Carry out cleaning spot checks and ensure that the client signs the job card.
• Ensure that completed timesheets and supporting documentation is handed to the Cleaning Supervisor or Specials Manager.