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With more than 380,000 customers-including 100 of the Fortune 100-and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data center-fr...
Technical Account Manager
The Technical Account Manager (TAM) establishes and maintains professional relationships with customer executives to ensure the highest level of customer satisfaction. The TAM aligns contracted services with customer goals and objectives and provides advice and guidance to executives for maximum ROI and customer success. Coordinates delivery of all Advanced Customer Services and liaises with other Oracle LOBs to meet customer goals and objectives, and ensure contract renewal and customer references. The candidate will be responsible for managing complex Oracle projects and interact with C-Level stakeholders.
The Technical Account Manager's overall responsibilities are:
- The TAM will be managing projects and service delivery for Advanced Customer Services (ACS) for customers operating both on-premise and on various cloud deployments. Build and maintain C-Level relationships with customers' stakeholders, participate in Business Development, and act as a trusted advisor for Oracle customers.
- Works proactively with the customer to understand key customer projects and goals and aligns Oracle ACS Services to assist; manages all ACS aspects of the relationship between Oracle and the customer.
Job Requirements:
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