Technical Admin Clerk at CFAM Technologies (Pty) Ltd

About the Job

Job Description

• Provide administrate support to the Technical Services team.
• Communicate with customers and keep them informed about their technical call outs.
• Keep track of customer machinery and/or plant routine maintenance schedules.
• Compile summary reports of maintenance based on technician's feedback log it on the system.
• Preparing works order and necessary site installation/breakdown/routine maintenance documents for technicians
• General Administration Support to Technical Services team
• Make bookings and arrangements for travel, travel visas, accommodation and meals for the technical services team (both local and international)
• Manage and arrange for pre-clearances with clearing agents or work to be done outside South Africa by technical services team.
• Maintain and update data and records on our Safety Files to ensure Occupational Health and Safety compliance on site.
• Manage and develop documentation required for compliance.
• Administration of customer warranty related claims.

Qualifications

• Business Administration Qualification or related administration qualification
• Coupled with intensive experience in technical services/ site installations administrative background.
• At least 3-5 years' experience of working within a similar role.

Additional Information
Key skills required:

• Experienced technical administrative background
• Excellent written and verbal communication skills
• Proficient in MS Office
• Positive approach to customer and clients
• Strong decision-making skills and a results-driven approach
• Ability to work long hours to meet required deadlines
• Ability to adjust workload and priorities according to demand
• Must be flexible to take on additional tasks to assist company
• Proactive with independent working skills