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Content+Cloud is one of the UK’s leading technology services, solutions and support providers, with a passion for helping ambitious organisations and their people to succeed. We believe in helping to create a world in which organisations grasp all that technology can offer, improving results and the experiences of their people.
We work with a wide r...
ENGINEER:
- Our Technical Engineers primarily deliver implementation and migration activities for Office 365 (particularly SharePoint Online) and the Microsoft identity ecosystem. Implementation and support experience with these technologies is essential, along with a passion for Microsoft technology and a willingness to learn. A working knowledge of Microsoft Teams and/or Skype for Business is preferred but not essential.
Support project delivery to include:
- Environment preparation
- Infrastructure implementation and support of other team members
- User transition and support in upgraded platforms
- Transition from delivery into Managed Services
- Deliver content migration and support activities in projects in accordance with the Project Delivery Framework
- Escalate appropriate challenges to Technical Consultants/Architects
- Support the wider project and operational teams
- Ensure that technical understanding of each service component and application, its architecture and configuration is handed over to BAU support for both client and managed service teams
CONSULTANT:
Our Technical Consultants have deep expertise in SharePoint, Office 365 (particularly SharePoint Online), Data Migration, and the Microsoft identity ecosystem. Design, implementation and migration experience with these technologies is essential, along with a passion for Microsoft technology. A working knowledge of Microsoft Teams and/or Skype for Business is preferred but not essential.
- Delivering technology workshops and activities within scope and budget
- Scope and identify client requirements to create robust designs
- Support project delivery from start to finish to include:
- Scoping and design
- Environment preparation
- Infrastructure implementation and delegation of tasks to other team members
- Business alignment
- User transition to upgraded platform
- Transition from delivery into Managed Services
- Support sales and marketing in winning new business
- Escalate appropriate challenges to Architects and ensure design are signed off and delivered
- Support the wider project and operational teams
- Investigate and review industry standard solutions and best practice to continually improve service offerings
- Ensure that a deep technical understanding of each service component and application, its architecture and configuration is handed over to BAU support for both client and managed service teams
SENIOR CONSULTANT:
Our Senior Consultants have specialist-level expertise in SharePoint, Office 365 (particularly SharePoint Online), Data Migration, and the Microsoft identity ecosystem. Expected to provide industry-leading expertise with these technologies, along with a passion for Microsoft technology.
- Leading design activities and projects of high complexity
- Work with clients to verify and rationalise requirements
- Lead technical project delivery from start to finish and supervise/support junior staff
- Lead technical specification and costing of proposals
- Support and work closely with the wider project and operational teams to ensure project-wide technical excellence
- Take ownership of services and working practices to introduce and improve service offerings
- Ensure that a deep technical understanding of each service component and application, its architecture and configuration is handed over to BAU support for both client and managed service teams
Requirements
Knowledge of SharePoint Server, Office 365 / SharePoint Online and data migration.
(Desirable):
- PowerShell / Scripting abilities
- In-depth Understanding of SharePoint Infrastructure
- In-depth Understanding of SharePoint Information Architecture
- Familiarity with managing/configuring File Shares
- Familiarity with any data migration tools, particularly: SharePoint Migration Tool, Content Matrix, Essentials, ShareGate, Mover.
- Familiarity with any other cloud/server-based DMS or similar tools, and migration of data from these systems. E.g. Documentum, Trim, Egnyte, Box, Google Drive etc.
- Knowledge of Hybrid SharePoint
- Strong knowledge of SQL Server and IIS
- Understanding of Active Directory/Azure Active Directory, DNS and Identities
- Understanding of Networking, Server Platform requirements (AV, patching etc)
- Experience working for a consulting organisation in a professional services environment
- Experience of delivering a migration project of 2000+ users
Generic essential individual attributes
- Task Ownership – willing to take responsibility for tasks / problems and track them to resolution
- Team player - it goes without saying that we need people who are committed to supporting the wider team in its delivery
- Problem solver - Identifying issues and using your skills and resources through to resolution
- Client facing skills – must have previously worked in client-facing roles
- Formal Report and Document authoring
- Self-managing – can work under their own initiative, and clearly communicate their position to superiors
- Proactive, driven, and enthusiastic
- Handles ambiguity and conflicting/changing priorities without losing focus
- Good organisational skills and strong attention to detail
- Excels in a fast-paced, challenging and collaborative environment
- Interested in engaging with the IT pro community
- Track record of building long-standing relationships with clients
Benefits
- Salary dependent on experience
- Role based out of our Century City offices (currently working remotely)
- 40 hours per week (Monday – Friday 9:00am - 6.00pm - based on UK time zone)
- 20 days’ annual leave
- Multiple HIIT, general fitness, yoga and meditation classes run virtually each week! (In addition to other wellness events and other social activities...)
- Continual professional development plans
Good luck and please bear in mind we receive a very high number of applications; we will endeavour to get back to all applicants, however, we thank you for understanding this is not always possible for unsuccessful applicants.
Content+Cloud is proud to be an equal opportunity workplace that is committed to attracting and retaining the best talent regardless of race, sex, age, national origin, religion, sexual orientation, gender identity, disability or criminal history. As part of our compliance requirements, we do undertake background checks which, dependant on levels of security required for the role or client assignment, may include a criminal record check. Please do let us know if you would like more details on the level of checks for the specific role you are applying to.
We are happy to provide any reasonable adjustments you may need to ensure you feel you have the best experience across our selection process and future employment, for any support on this please email us at [email protected]
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