Technical Legal Claims Advisor (Insurance) at Badger Holdings (Pty) Ltd

Key Responsibilities

Triage & Technical Review

• Triage all litigated and pre-litigated matters referred by the Rapid CEO.
• Review indemnity and liability assessments for alignment with policy terms, legal principles, and risk appetite.
• Identify matters requiring escalation, early intervention, or external legal involvement.
• Provide clear, practical recommendations on indemnity, liability exposure, and next step.

Legal & Technical Correspondence

Draft high-quality correspondence to insureds, brokers, claimants, and external stakeholders relating to:

• Indemnity decisions
• Liability positions
• Coverage clarifications
• Strategic and procedural updates
• Ensure all communication is legally sound, commercially appropriate, and aligned with brand standards.
• Support the CEO by preparing communications for review and sign-off.

Litigated Claims Administration

• Manage the administrative lifecycle of litigated files, including:
• File setup and structuring
• Documentation management
• Ongoing review and status tracking
• Monitor and communicate key deadlines, risks, and developments.

Executive Support & Reporting

Provide concise, forward-looking updates to the Rapid CEO, including:

• Current claim status
• Emerging risks
• Upcoming decision points
• Anticipate issues and proactively brief on potential outcomes and strategies.
• Maintain audit-ready file notes and documentation in line with governance standards.

Collaboration & Capability Uplift

• Act as a technical advisor to Claims Consultants on complex matters.
• Promote consistency in approach across claims without assuming operational ownership.
• Contribute to improving claims processes, templates, and legal risk frameworks.

Requirements

Minimum Requirements

• Matric / National Senior Certificate.
• Legal training or tertiary legal qualification (LLB or equivalent – admission not required)
• Minimum 3 years’ experience in insurance, with exposure to commercial B2B lines, preferably in Professional Indemnity and/or General Liability.
• Experience with pre-litigated and litigated claims.
• Strong understanding of policy interpretation, indemnity, and liability principles.
• Exceptional written communication skills, particularly in legal drafting.
• Strong organisational skills with the ability to manage complex files and competing priorities.

Preferred Experience & Attributes

• Experience working closely with senior executives or in an advisory capacity.
• Familiarity with claims systems and structured file governance.
• High attention to detail with strong legal and commercial judgment.
• Proactive, solutions-focused, and forward-thinking.
• Ability to perform under pressure, remaining composed and decisive in a fast-paced environment.