Technical Sales Consultant (JHB) at Datafin Recruitment

ENVIRONMENT:

• A dynamic provider of Information Management Solutions is seeking a Technical Sales Consultant with a strong infrastructure sales background. This role combines technical expertise with sales acumen to deliver tailored document management solutions to prospective clients.
• The ideal candidate will work closely with Sales teams, Solution Architects, and Technical Specialists to design, present, and implement scalable solutions that meet customer needs.
• You will also be involved in developing and delivering technical sales presentations and identifying sales opportunities to meet sales targets. It would be preferred you have a Bachelor’s Degree in IT/Business, or a related field, have experience with enterprise document management platforms (e.g., SharePoint, Open-Text, On-Base, DocuWare, M-Files, Laserfiche) and proven experience in document management, imaging solutions, or related fields.

DUTIES:

Pre-Sales Support –

• Collaborate with Sales teams to understand customer requirements and develop technical solutions.
• Conduct detailed technical presentations, demonstrations, and workshops showcasing document management systems.
• Prepare Proof-of-Concept (POC) setups to validate proposed solutions.

Solution Design –

• Analyse customer workflows, systems, and business challenges to architect suitable document management solutions.
• Create solution proposals, system architectures, and technical specifications that align with client needs.
• Work closely with internal teams to ensure proposed solutions are feasible and align with company offerings.

Technical Expertise –

• Stay updated with the latest developments in document management technologies, including imaging, workflows, compliance, and data storage.
• Serve as the technical point of contact for client inquiries during the pre-sales phase.
• Provide input on product development and enhancements based on market trends and customer feedback.

Client Engagement –

• Build and maintain strong relationships with clients, acting as a trusted advisor and identifying new sales opportunities.
• Address technical concerns and objections to secure client confidence in proposed solutions.
• Assist in responding to RFPs/RFIs with comprehensive and accurate technical content.

Collaboration and Training –

• Work cross-functionally with Sales, Marketing, and Technical teams to align strategies and objectives.
• Train and mentor team members and customers on document management products and solutions.

REQUIREMENTS:

Preferred Qualifications –

• Bachelor’s Degree in Information Technology, Business, or a related field.
• Experience with enterprise document management platforms (e.g., SharePoint, Open-Text, On-Base, DocuWare, M-Files, Laserfiche).
• Certification in document management or imaging technologies is a plus.

Experience/Skills –

• Proven experience in document management, imaging solutions, or related fields.
• Strong technical background with expertise in high-volume image processing systems and workflows.
• Excellent client interaction and communication skills.
• Experience in solution architecture and developing technical documentation.
• Sales-oriented mindset with the ability to understand and align technical solutions with business objectives.
• Familiarity with compliance standards related to document management (e.g., GDPR, HIPAA, POPIA).
• Ability to present complex solutions in a simple, engaging manner to diverse audiences.
• Willingness to travel to client sites as needed.