Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
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Minimum National diploma or equivalent technical certification
Minimum of 3 relevant years of experience
An understanding and experience of current industry technology standards, frameworks, and architectures.
A valid Code EB driver’s licence
Key Performance Areas
To remediate incidents received via IT Service Desk
Undertake general maintenance of computer hardware and software, identify and resolve technical problems, and perform general tasks to support the City's corporate desktop users and all peripheral computer devices.
Support and maintains corporate stakeholders in the ICT Infrastructure area.
Ensure that users and business requests are delivered and the acceptable standards of service delivery are maintained and the Infrastructure systems meet business requirements.
Ensure that ICT Infrastructure functions are at acceptable levels.
Performs administrative tasks under guidance of the superior