Testing Manager (Fixed Contract 2 Years) at Secondments

Item Minimum requirement

• Formal Education This position requires a minimum qualification of a Bachelor’s Degree(NQF7) in IT or related qualification, with at least one professional testing certification at Practitioner level.
• Added Advantage: ISTQB certification at advanced level.
• Experience The incumbent requires at least 5 years’ experience managing IT quality assurance within an IT environment, with at least 3 years at middle management/supervisory level.

Duties and Responsibilities

KEY PERFORMANCE AREAS (KPA’s)

Strategic Function 

• Contribute to providing quality assurance of all IT products and services introduced into the company's operating environment.
• Contributes to the development and implementation of the BU balance score card (BSC) initiatives.
• Product Management

Quality assurance planning and execution:

• Ensure an appropriate quality assurance strategy is applied to meet the requirements of the specific IT services or product, including:
• that an appropriate quality assurance methodology is applied for the relevant IT product/service
• that the required resourcing and timing for quality assurance is aligned to the delivery timelines
• that the appropriate tools and techniques are applied in providing quality assurance
• that appropriate quality assurance thresholds and criteria are applied to ensure quality products and services are delivered

Manage the creation and production of:

• test plans for IT projects 
• test cases and test procedures for all products/services
• test scripts for various test cases
• test reports

• Ensure that the necessary IT environments for quality assurance are in place, including:
• SIT environments for application and infrastructure projects
• UAT environment for application and infrastructure projects

Manage the following quality assurance processes:

• Installation testing
• Configuration testing
• Integration testing
• Functional and system testing
• Regression testing and retesting
• Stress/Load and Performance testing
• Ensure efficiency and effectiveness in the delivery of quality assurance by implementing automation of testing where possible.

Quality assurance team leadership

• Identify resources needed and assign individual responsibilities to quality assurance team members.
• Direct and coordinate activities of testing personnel to ensure quality assurance progresses is on schedule and within budget.
• Reviews / approves work plans of external service providers or consultancy services contracted to execute quality assurance on project.

Stakeholder Management

• Establish, build and maintain collaborative working relationships with relevant internal stakeholders.
• Build and maintain positive and value-adding relationships with relevant external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve on the service delivery.
• Work in collaboration with colleagues in the centre to ensure timeous delivery of the work.
• Establish and maintain relations with recognised professional bodies within own professional sphere.
• Manage service level agreements (SLAs)

People Management 

• Support the implementation of the activities outlined in the BU People Plan, transformation/culture plans.
• Manage team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Participate in initiatives to attract talent.

Financial and Operational management

• Contribute to the compilation of centre budget, and manage project expenditure related to functional area.
• Ensure compliance to the organisation’s governance processes, policies and processes. 
• Manage supply chain processes within own functional area.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments delegated by the senior manager not stipulated in the role profile description as and when required.