Training Manager (JHB North) at Aspen Pharma Group

OBJECTIVE OF ROLE

• Develops, facilitates, and administers training programs for employees while assessing training and development needs for individuals and groups to develop their skills and knowledge. Training may take place on a face-to-face basis or on a virtual platform. The Training Manager is responsible for the training on all therapeutic areas listed under “Experience Requirements” below, for all functions and territories, and is expected to learn new skills according to business needs.

KEY RESPONSIBILITIES

• Develop, compile and implement quality training materials and sessions, in line with CHIETA accreditation requirements and aligned to the business’s needs.
• Collaborate cross-functionally and conduct business reviews with all stakeholders to gather important insights, identify gaps in capabilities, learning concerns, new educational needs and develop appropriate action plans to address the requirements and reach the desired competency levels.
• Compile a portfolio of evidence (POE) for each Learner and evaluate the quality and accuracy of the POEs to ensure compliance.
• Compile and disseminate monthly reports and trackers, sharing assessment, training compliance, and competency updates to Line Managers and Key Stakeholder. 
• Coordinate with digital stakeholders when creating and delivering digital initiatives that can be integrated into the Learning Management System (LMS), for a seamless and blended learning experience.
• Build and maintain credible and meaningful relationships within the organization and externally.
• Work in-field with Sales Representatives to evaluate, coach and provide feedback and continuous learning.
• Support the business with new product launches (NPLs) by facilitating the necessary knowledge transfer to the relevant teams, in collaboration with brand managers and regulatory.
• Manage and oversee accredited internship programs.
• Contribute to the business achieving their sales versus target goal, through quality training interventions and initiatives.
• Manage the training department budget to ensure value add and return on investment
• Ensure compliance with Regulatory requirements and the standards of the Marketing Code Authority.
• Maintain accurate training records and review training materials as required.

 EDUCATIONAL REQUIREMENTS

• Matric/ Grade 12
• A Bachelor’s Degree in the Life Sciences
• Assessor Certification is a mandatory requirement
• Certificate in Occupationally Directed Education, Training and Development Practitioner (ODETDP) is advantageous
• Skills Development Facilitator (SDF) is advantageous

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• Minimum of 3-5 years’ experience in the pharmaceutical industry
• A minimum of 3 years’ experience in the training, learning and development field
• Disease Knowledge in the following therapeutic areas: Cardiovascular, Respiratory/Allergy, Women’s Health, Men’s Health, Endocrinology, Dermatology
• Experience in training soft skills (Customer Service, Selling, EQ, Time Management etc), is advantageous
• Comprehensive knowledge of different learning methodologies is essential

SOFT SKILLS REQUIREMENTS

• Excellent communication skills; both written and verbal
• Effective planning, organizing, and coordinating.
• Ability to think creatively and out of the box and to effective problems solving
• Solid business acumen and understanding of the industry
• Must be independent, results-driven, and self-directed
• Able to skillfully analyze data
• Ability to work under pressure, plan, set priorities, and manage one’s time productively
• Flexibility and agility – allowing one to adapt to change in an ever-evolving environment