Training Specialist - Skooch - Boksburg at JD Group

Key Responsibilities

Training Design & Delivery:

• Develop and deliver functional and technical training programs based on business needs.
• Conduct needs assessments to identify skill gaps and recommend appropriate learning solutions.
• Create and update training materials, manuals, and e-learning content.
• Facilitate engaging classroom, virtual, and on-the-job training sessions.

Technical & Functional Training:

• Provide in-depth technical training on systems, tools, and applications relevant to employees’ roles.
• Deliver functional training to ensure employees understand business processes and best practices.
• Collaborate with subject matter experts (SMEs) to develop and refine training content.

Evaluation & Continuous Improvement:

• Assess training effectiveness through feedback, assessments, and performance tracking.
• Analyze training outcomes and recommend improvements to enhance learning impact.
• Stay updated on industry trends, emerging technologies, and best training practices.

Stakeholder Collaboration:

• Work closely with department heads, HR, and IT teams to align training programs with organizational goals.
• Provide coaching and mentoring to employees to reinforce learning and skill application.
• Assist in onboarding new hires by delivering foundational functional and technical training.

Required Qualifications & Experience:

• Bachelor's degree in Human Resources, Business, or a related field.
• Proficiency in Learning Management Systems (LMS) and e-learning development tools.
• Strong facilitation, presentation, and communication skills.
• Ability to assess training needs and develop effective programs.
• Knowledge of adult learning principles and instructional design methodologies.
• Experience with measuring and evaluating training effectiveness.
• Strong project management and organizational skills.
• Proficiency in Microsoft Office Suite and other relevant software.

Preferred Qualifications:

• Certification in Training & Development (e.g., CPTD, ATD).
• Experience with virtual and digital learning platforms.
• Background in logistics industry-specific training