Travel Designer - Owned Agencies - Senior at Wilderness

Requirements:

• Generate and grow sales by securing, costing, and presenting journeys to Sales agents in a timely manner
• Build strong connections with all supplier reservations teams, nurture these relationships in order to help get more benefits when engaging regularly with them.
• Maximize the mutually beneficial relationship with AP partners, their lodges/camps, and areas they are located
• Have an excellent understanding of the sales agencies preferred supplier list and great product knowledge to apply speedy turnaround for alternatives at play to help secure the deal effectively
• Possess excellent knowledge and intimate geographical understanding of all Southern and East African destinations.
• Stay up-to-date with day-to-day regional logistics and industry trends.
• Participate in industry events, trade shows, and familiarization trips as required.
• Keep apprised of company policies, procedures and system updates.
• Embrace a culture of continuous learning and improvement, actively seeking feedback and implementing suggestions for personal and professional growth.

Candidate profile

Qualification:              

• Matric certificate – with maths (minimum standard grade or above)
• Tertiary certificate in Travel & Tourism/hospitality is advantageous.

Experience:                

• 4-5 years’ with Senior experience in handling customer relationships, developing & promoting product and building journeys in the inbound travel industry.
• In depth knowledge of Southern and East Africa.
• Personal or educational travel experience is advantageous.
• Knowledge of Mozambique, Mauritius and Seychelles, an added advantage.
• Computer Literate (Microsoft Office: Outlook, Teams, Excel and Word).
• Working knowledge of TourPlan and WETU or similar booking/operating system.
• Excellent attention to detail.

Skills & Abilities:         

• Dynamic, creative, organised and excellent communication skills.
• Thrives under pressure in the fast-paced environment with tight deadlines without compromising accuracy and prioritise demands.
• Ability to problem solve and maintaining high quality output.
• Highly detailed product knowledge – vital for speed in presenting alternatives.
• Strong financial skills, self-starter with high integrity level and ethical conduct.