Underwriter -Hospitality at Bryte Insurance Company Limited

Key Tasks & Accountabilities

 Achieve Target Underwriting Profit

• AP/TP ratios
• Underwriting quality
• Underwriting Profitability
• Adherence to agreed technical standards, controls and procedures.
• Adherence to market facing underwriting strategy, procedures, policies and controls.
• Underwriting medium- high complexity risks
• Measuring exposure and analysing risk
• Determine technical price according to agreed/certified pricing process
• Quoting and agreeing coverage
• Negotiating terms and conditions
• Managing underwriting profitability of accounts

Growth and Retention of Business

• Hit ratios (L&C)
• Growth ratios
• Retention ratios          
• Establish lasting partnerships with key stakeholders
• Support growth of existing books and new books through underwriting actions
• Retain business through underwriting actions       
• Performance reviews
• Formal and informal Feedback

Contribute to Proposition Development  

• Focussed underwriting of risks within delegated authority to achieve effective implementation of business plan
• Align with sales target to ensure the GWP, loss ratio and profitability targets are met
• Align with Bryte guiding principles and way of doing business

Provide qualitative service levels to internal and external stakeholders

• Delivery to SLA’s and service standards agreed
• Delivery of reports and information required
• Effective communication and collaboration with other business units  
• Consistently utilise processes, procedures and approach based on the TBW process framework
• Ensure service levels meet SLA’s with brokers and other business units
• Ensure effective communication with brokers and clients
• Manage complaints effectively and timeously
• Build relationships through provision of good and consistent service
• Embrace technology to improve efficiencies and service
• Workflow reports
• Management reports
• Formal and informal feedback

Governance

• Adherence to the governance framework & best practice
• Ensure governance and best practice is adhered to & communicated to all stakeholders: 
• Audit & TUR reports
• Workflow reports
• Management reports

Teamwork

• Act in line with SLA and instructions from all superiors and always ensure professionalism in dealings with internal and external stakeholders
• Develop technical skills on a continuous basis:   
• Feedback from team & colleagues
• Market feedback

Qualification & Experience

• Matric/NQF level 4
• Insurance qualification
• RE