Virtual Lifestyle Concierge - Norwegian & Swedish | Cape Town at Ten Lifestyle Group

• Are you ready to step into a world where luxury meets innovation? We're seeking a dynamic individual to become the cornerstone of our Nordic team, catering to the needs and desires of high-net-worth individuals around the globe.
• Picture this: orchestrating exclusive experiences, curating unparalleled travel itineraries, and making the impossible possible, all at the fingertips of our esteemed clientele. As a Virtual Lifestyle Concierge, you'll embody sophistication, anticipate needs before they arise, and transform dreams into reality with finesse.
• This isn't just a job; it's a gateway to a realm of opulence and distinction. If you have a passion for exceeding expectations, possess an unwavering commitment to excellence, and thrive in the world of bespoke service, then we want you to bring your flair and finesse to our team.
• Join us and embark on a journey where your expertise will shape unforgettable moments for those who expect nothing but the extraordinary. Take the leap into a career where every day is an adventure, every request a challenge, and every success a testament to your exceptional skills.

Requirements

• If you have worked in Luxury Retail, Hotels and Resorts, Account Management, VIP Concierge, Luxury Travel - this could be an excellent career progression and an opportunity to work for a growing award-winning company.
• You MUST have excellent language skills in professional English, Norwegian and Swedish , in written and spoken (according to the CERF Framework C1-C2).
• 2+ years experience in leisure orientated sector of business, hospitality, retail, leisure, Customer service, concierge or call center
• Exceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all time
• Strong administration skills and be able to prioritized workloads to meet strict deadlines
• Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture
• Are service-oriented, flexible and able to work under pressure
• Have a positive attitude and identify with Ten Group values
• Value exceptional service and live by this motto
• Computer Literate: to a high level and proficient with all Microsoft Office programs (Outlook, Excel, Word, PowerPoint) ; additional software or CRM tools experience of advantage
•  Flexibility : This position is a full-time 40-hrs per week role on a shift basis, ability to work a 5-day work week between the hours of 07:00-22:00 SAST shift either Sunday to Thursday /or Tuesday to Saturday.
• Guidelines for Hybrid/Home Office :
• Located in South Africa 
• Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office 
• A secure home office at your confirmed address, free from background noise or other distractions
• Internet service must meet minimum requirements and minimum speed check must be completed