Waitron (Northwest, Rustenburg) at ANEW Hotels & Resorts

Minimum Requirements

• Matric (Grade 12) certificate, with a hospitality qualification is desirable 
• At least one years’ plus waiter experience within the hospitality industry in 3- & 4star property.
• Must have restaurant experience
• Knowledge of Plus point systems and procedures 
• High level of customer service, disciplined, organised, and attention to detail essential. 
• Excellent Communication Skills
• High degree of self-motivation and ambition 
• Must be able to work shifts, nights and weekends 

Duties and Responsibilities

• Greet customers politely as they enter the restaurant, project a hospitable, polite, friendly, warm, and smiling attitude to all employees and customers. 
• Explain the menu items in terms of preparation, ingredients and presentation, practice suggestive selling skills to improve average spend per head and customer experience.
• Input order on Plus point  
• Adhere to company cash and all money handling procedures. 
• Re-set and prepare conference venues for customers including decorations, condiments, napkins, utensils, clean tables and ensure they are cleaned. 
• Bid guest’s farewell and invite them back to the hotel on departure