Warehouse Manager at Sun International

Job Purpose

• The Warehouse Manager is responsible and accountable for the management of inbound logistics of products at the best price and quality level including food, beverage, maintenance, housekeeping and other operating equipment and product requirements for the business unit; in line with Company Policy, procurement regulations and materials management principles. 

Key Performance Areas

• Stock Management
• Develop warehousing plans and objectives for the unit in line with the unit strategy
• Adapts warehousing plans to meet changing operational business priorities and plans; collaborating with business operators to implement cost saving plans and promotions.
• Maintain sufficient stock levels taking into account holidays, different business levels for different days of the week, seasonal periods, marketing promotions and banqueting events.
• Conduct activities to manage inventory and stock levels and verification of stock counts; as well as resolution of issues surrounding products such as quality, quantity, delivery, services, promotional stock, stock outs, overstocking, obsolete stock, new products and returns
• Manage stock rotation for all classes of inventory, identifying and communicating with various functional management with regards slow moving stock items for consumption decisions
• Facilitate stock takes at agreed time intervals and account for any variances in classes of stock
• Manage and update data in IFS with regards agreed stock pricing, new orders, receipt of goods, etc.
• Manage cost control against budgets ensuring there are no incidents of fraud or mismanagement of resources
• Review the audit trail of price checks and quantity changes; Order and Invoice, performed by the stock controllers
• Review all Invoices and make sure they are correctly received with regards to order authorization, goods receipt, goods return and other adjustments
• Do daily spot checks of physical stock to IFS records and make the necessary corrections to reflect the movements not recorded
• Review all despatches and transfers out of the warehouse
• Compile monthly purchase figures for Head Office reports, as well as a Warehouse report that includes details of staffing, pricing, supplier relationships, stock levels and value, audit results and any other challenges and solutions encountered.
• Warehouse Standards & Governance
• Clearly define and delegate plans, authority and accountability across the warehousing team
• Maintain warehouse and storage areas that are clean, safe and secure and complies with SHE and FCS requirements.
• Put in place relevant systems, policies, procedures and tools to drive the execution of the warehousing objectives with a consistent approach
• Keep up to date with latest regulations and Company Policy and process in the area of procurement and the impact for the unit’s competitive position
• Provide quality assurance on the storage and quality of stock
• Conduct walkabouts and internal audits on warehousing processes and practices and taking corrective action where necessary
• Co-ordinate and prepare for external FCS audits
• Act as an advisor to business operations with recommendations for compliance on issues of BBEEE procurement compliance; ethical standards and unit’s bid commitments
• Identify and monitor risks or issues of non-compliance and escalate if required
• Supplier Management
• Research consumer behaviour of certain products to determine which product will best meet the needs of the business unit and various outlets including research relating to pricing, customer service, quality of product and other variables
• Make recommendations and influence present and future procurement of suppliers, products and services by determining and evaluating current and future consumer trends in the business
• Create and maintain new supplier relations to understand and leverage best products, service offering, quality and pricing.
• Liaise with suppliers with regards stock availability and non-delivery of stock
• Attend trade shows or sampling products to determine whether those products are effective or not.
• Manage purchasing processes
• Manage supplier contract deliverables and performance
• Stakeholder Engagement
• Maintains regular communication with multiple and diverse functional management and GMs with regards new products, discontinued products, stock availability, stock outs, etc.
• Liaise with Group Procurement on new suppliers and unit cost saving initiatives involving more cost efficient and new suppliers. Elicit new business opportunities and leverage relationships to promote cost savings; competitive edge and business growth
• Provides relevant guidance and support to finance, procurement and operational teams and stakeholders
• Implements and communicates standards to team and other relevant stakeholders
• Reports and provides feedback to management on business trends; recommendations and areas of non-compliance
• Budget Management
• Budget Management for the Warehouse function including:
• Budget
• Cost management
• Capex
• PIP and forecasting
• Financial reporting for the function
• Financial reporting on warehousing projects
• People Management
• Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures
• Manage rosters, productivities and payroll costs for the department
• Identification of employee training needs
• Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet
• Manage employee relations within the department
• Provides Staff communication and motivation
• Conducts performance contracting, reviews and development
• Provides resources and removes obstacles to performance
• Recruit and resource for talent for positions within the department
• Facilitate the onboarding of new staff members

Job Requirements

Education

• 4 years relevant tertiary qualification in Warehousing and / or Supply Chain Management 

Experience

• 3-5 years procurement experience, including 2 years in a management position
• Experience in the hospitality industry would be advantageous
• Membership with the Chartered Institute of Procurement and Supply is preferred 

Skills and Knowledge

• Understanding of BBBEE legislation
• Planning
• Problem-solving
• Influencing
• Reviewing / evaluating (feasibility / compliance / alternatives/ etc.)
• Controlling & directing resources
• Developing relationships
• Motivating others
• Innovation & continuous Improvement
• Emotional resilience & maturity
• People management