Established as an agricultural repair workshop on a small farm outside Empangeni 60 years ago, Bell values the roots and principles instilled by founder Irvine Bell. This is what continues to encourage us to achieve in a highly competitive industry.
Today, Bell is one of the global leaders in the Articulated Dump Truck (ADT) market. The company's engineerin...
Read more about this company
Administer, adjudicate and submit warranty claims onto BELL Suppliers and Alliance partners through their individual warranty claim portals, systems, and processes.
Identify the parts, photos and resources used to validate the claim in-line with supplier requirements/contracts.
Generate reports to monitor and control WIP on a daily basis and track days outstanding.
Generate invoices for claims.
Track supplier outstanding claims and follow up additional claim’s requests.
Contest and query claims where full approval has not been provided but within supplier agreements.
Interact with Dealers and Factory on claim queries.
Allocate credits to specific warranty claims on receipt from supplier.
Communicate with suppliers (local and international) on overdue accounts per contracts.
Assist Inbound Warranty with details/information on supplier requirements and provide feedback.
Scanning, filing of credits, maintain electronic filing.
To assist Factory Technical & Supplier Quality personnel with supplier warranty related issues/feedback.
REQUIREMENTS:
ABET Level 4/Matric with English and Math’s.
3-5yrs field repair/maintenance experience in the Earthmoving industry/environment.
Technical Knowledge on Heavy Equipment/Earth Moving Equipment.
Knowledge of Warranty Processes.
Knowledge of BEWS, Support Portal, AS400 systems (advantageous).
Must be able to work independently and with team members.
Computer Literate with Advanced MS Office skills. (Excel, Word).
Good presentation, communication & organizational skills.
Gmail
Yahoomail