Wellness Administrator (12521) at The South African Broadcasting Corporation (SABC)

 DUTIES AND RESPONSIBILITIES

OFFICE ADMINISTRATION

• Providing dedicated administrative support to the Wellness unit (including gym) and support all the activities associated with a wellness calendar and wellness projects from start to end.
• Ensure that wellness articles and wellness communications are sent out to Corporate Communications as per schedule.
• Support and assist with the planning, coordination and implementation of all Employee Health and Wellness events (e.g. Wellness Days, World Aids etc.) within SABC and in the Regions.
• Research the sponsorship in support of wellness events and supply research data for wellness articles and benchmarks.
• Support the wellness team in rendering key projects.
• Booking and supporting exhibition for wellness days and preparation of venues for workshops and meetings.
• Administer the filing system within the department including gym in order to ensure the accurate filing of documentations. High level of confidentiality is key.
• Ensure effective, efficient, accessible and reliable filing of all physical and electronic documentation related to the business plan and contracts as well as SLA.
• Ordering of office supplies required for day-to-day functioning.
• Assist with consolidation of departmental monthly, quarterly and annual reports.
• File quotation and invoice for compliance, i.e. PR, PO and SES Numbers, tax invoice, etc.
• Ensure that Independent Medical Evaluation invoices are not proceed before the reports are received.
• Load all invoices including gym fitness instructor invoices and payments on SAP.
• Follow up of payments with SAP and Finance.
• Liaise with Procurement for procuring wellness merchandise.
• Assist with compiling and putting up posters for wellness events, communications etc.
• Organize traveling arrangements and planning   of itinerary of the wellness team.
• Maintain a professional interface with stakeholders.
• Providing dedicated administrative support to the Wellness unit (including gym) and support all the activities associated with a wellness calendar and wellness projects from start to end.
• Ensure that wellness articles and wellness communications are sent out to Corporate Communications as per schedule.
• Support and assist with the planning, coordination and implementation of all Employee Health and Wellness events (e.g. Wellness Days, World Aids etc.) within SABC and in the Regions.
• Research the sponsorship in support of wellness events and supply research data for wellness articles and benchmarks.
• Support the wellness team in rendering key projects.
• Booking and supporting exhibition for wellness days and preparation of venues for workshops and meetings.
• Administer the filing system within the department including gym in order to ensure the accurate filing of documentations. High level of confidentiality is key.
• Ensure effective, efficient, accessible and reliable filing of all physical and electronic documentation related to the business plan and contracts as well as SLA.
• Ordering of office supplies required for day-to-day functioning.
• Assist with consolidation of departmental monthly, quarterly and annual reports.
• File quotation and invoice for compliance, i.e. PR, PO and SES Numbers, tax invoice, etc.
• Ensure that Independent Medical Evaluation invoices are not proceed before the reports are received.
• Load all invoices including gym fitness instructor invoices and payments on SAP.
• Follow up of payments with SAP and Finance.
• Liaise with Procurement for procuring wellness merchandise.
• Assist with compiling and putting up posters for wellness events, communications etc.
• Organize traveling arrangements and planning   of itinerary of the wellness team.
• Maintain a professional interface with stakeholders.
• Ensure that clients that require wellness support are directed to the relevant resources timeously.
• Arranging bereavement flowers by following the prescribed processes.
• Ensure that both wellness and OD U-drive is updated routinely.
• Keep database of service providers that can be accessed for wellness days.
• Ensure that clinic medication orders are processed timeously.
• Assist with inspection of first aid boxes and condom dispensers and ensure that these are routinely refilled.
• Ensure the timeous sign-off of business plans within the guidelines of the delegation of Authority Framework.
• Attend to all queries promptly and accurately
• Perform ad hoc duties upon manager’s request
• Keeping and controlling different databases for wellness related functions.
• Scheduling and minute taking as well as disseminating minutes of operational meetings and other unit meetings.
• Acceptance and registering of all items received by wellness units including donations.
• Ensure that freelancer’s contracts are generated as per the SABC protocols and assigned off as per the policy.
• Control and monitor the gym entrance and that members swipe cards/sign register.
• Ensure that calls are logged for all gym equipment that needs repair and maintenance and report to the relevant SABC department.
• Capture attendance statistics of members coming to use the general facilities and of the classes.
• Assist with putting together monthly rosters.
• Liaise with the service provider with regards to equipment repairs and maintenance (where applicable).
• Execute marketing of wellness services and gym to all SABC employees in Auckland Park and Provinces.
• Work with the service provider, corporate communication and graphic designers to facilitate wellness communication.
• Executing periodical wellness and gym surveys e.g. on utilisation of the services, employee/ member satisfaction.
• Assist in developing and ensure that monthly gym roster for all gym independent contractors.
• Daily monitoring and supervision of the gym staff register.
• Attend to gym member’s requests and resolve gym complaints where reasonably possible/ escalate the complaints to Employee Wellness Manager.
• Ensure the safety of members while using the gym facility and ensure that fitness equipment is maintained as per the schedule.
• Assist with identification of gym exercise classes and programs including aerobics, circuit that meet the target market.
• Assist with implementation of screening and gym fitness assessments program for new members and prescribe lifestyle changes, dietary considerations and health and fitness development plan.
• Assist with driving the health agenda through providing clients with information or resources about nutrition, weight control and lifestyle issues.
• Assist with source the pool of group training instructors and fitness instructors.
• Book gym fitness assessment for staff and gym members.
• Maintain a professional interface with stakeholders.
• Provide information required for reporting and presentations.
• Receive and assist service providers visiting the SABC gym.
• Work with the project manager and other stakeholders on the vitality centre and new gym project.
• Assist in enforcing controls with the daily running of the gym and independent contractors.
• Ensure that new gym membership forms are submitted to payroll.
• Assist with monthly report consolidations when necessary.

STAKEHOLDER MANAGEMENT

• Liaise with internal and external Stakeholders on and maintain an effective, professional interface all the time.
• Build and maintain an effective and professional relationship with all stakeholders.
• Be able to mitigate shifts should there be a need. Design, facilitate and manage the design and implementation of learning curriculum / programmes for specific organisational requirements.

INHERENT/MINIMUM REQUIREMENTS

QUALIFICATIONS

• Relevant  Degree /National Diploma (NQF6/7) in Administration, Human Resources

EXPERIENCE

• 1-2 years’ experience in Administration role or Human Resources
• Experience in Wellness will be an added advantage

KNOWLEDGE

• Ability to handle confidential information.
• High level of professionalism
• Excellent communication skills.
• Must have Advanced computer literacy MS Packages (Advance
• MS Office, advance Excel Internet, PowerPoint, Ms Projects) etc.
• Administrative, interpersonal and computer skills.
• Accuracy with figures, grammar and spelling is essential.
• Excellent interpersonal skills and communication skills (verbal and written)
• High level planning and co-coordinating skills.
• Liaison with internal and external clients and stakeholders
• Good track record of organizational skills and competent management of office and diary.
• Superior information retrieval skills.
• Must be able to work independently, take decisions and solve problems
• Display initiative.
• Attention to detail.
• Customer services skills.