Wellness Coordinator at Health Solutions Africa

Role Purpose    
Plan, coordinate and implement all aspects of events from conceptualisation to delivery and post-event debriefing and evaluation.

Requirements    

• It is essential to have a National Senior Certificate
• Relevant Degree/ Diploma in health or wellness, general events, project co-ordination or marketing is advantageous  
• At least two years’ experience in wellness coordination, eventing, project co-ordination or marketing is essential
• MS Office proficiency
• Must have own insured vehicle and a valid driver's licence 
• Must be willing to travel

Duties & Responsibilities    

• Engage with stakeholders to determine wellness event requirements and develop a creative wellness plan.
• Manage and coordinate the logistics of wellness events (site requirements, equipment, marketing material, transport where applicable, communications etc.).
• Manage the service delivery and standard of service providers to ensure they successfully delivery on the wellness event brief form.
• Assistance with set up and strike down for wellness days.
• Develop and facilitate strategies to increase awareness and participation at on-site wellness days.
• Liaise with stakeholders, branding, marketing and communications tams to promote the wellness event and manage promotional activities.
• Assist with resolving digital requirement queries and health biometrics.
• Handle all escalated queries from staff, clients and stakeholders.
• Attendance of provincial wellness forums and meetings and presentation of statistics and trends.
• Continuous improvement in the delivery of wellness day services.
• Arrange and attend site visits to ensure that proper planning is conducted.
• Provide on-site debriefing to stakeholders.
• Create comprehensive wellness day reports as and when required.
• Dynamically engage with participants and stakeholders at wellness day events.
• Actively drive engagement from employees and members at wellness day events.
• Build and maintain relationships with clients and internal and external stakeholders.
• Make recommendations to improve client’s services within area of responsibility.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Ensure effective and efficient administration of operational costs within budget, identify areas of financial risk and escalate where necessary.
• Establish appropriate reporting and control procedures.

Competencies    

• Interacting with people and building relationships
• Following procedures
• Making decisions
• Teamwork
• Managing tasks
• Ability to plan and organise
• Conflict management
• Presentation skills
• Excellent verbal and written communication skills