Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute ... read moreproducts and solutions for the safeguarding of payment processes, identities, connectivity, and data.
It all began in 1852, when the printing of securities started in Leipzig. Today, our portfolio is as diverse as modern, mobile life. Anyone who pays by cash, card, or smartphone is highly likely to be using our technologies.
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):
Correctly channel service support requests from External and Internal Customers (e.g. Sales) to the correct delivery teams.
Handle extern
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):
Maintain customer relationship
Must be able to adhere to and meet with all customer Service Level Agreements
Handle inbound calls as pe
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):
Maintain customer relationship
Must be able to adhere to and meet with all customer Service Level Agreements
Handle inbound calls as pe