AddressSuite 2 IDM House 22 Leeuwen Street Cape Town, 8000 South Africa
About Intelligent Debt Management
Founded in April 2004, Intelligent Debt Management (IDM Group), has established itself as South Africa’s leading and largest debt management company. IDM operates from a centralised office in Cape Town, South Africa, from which more than 350 employees service clients nationally. IDM offers compreh... read moreensive advice and a host of highly effective debt relief solutions to South African consumers who are facing tight budgets and are struggling with debt. To date, IDM has helped over 50 000 clients across all provinces in South Africa. IDM has two established debt counselling brands, DebtBusters and Consumer Debt Help, who both won the inaugural Debt Review Awards "Best Debt Counsellor” award in their respective categories in 2014, 2015 and 2016 together hold over 20% market share. IDM is the only company to win this award multiple times. IDM has grown by over 50% p.a. from 2011 to 2016, which is twice industry growth of 25% p.a. IDM strongly believes in providing top quality an innovative service through its brands, which offers consumers true rehabilitation through debt counselling, not just temporary financial relief. To this end, IDM continues to push the boundaries through transparency, process innovations, technology, financial education and additional service offerings whilst maintaining extensive relationships with credit providers and insurers.
Key Responsibilities:
Providing support and recommendations to clients’ financial problems by acting as intermediary between JustMoney Protect and DebtBusters and future partners thr
What the BA will do:
Engage with relevant business stakeholders, vendors and technology teams at all levels
Gather in-depth information on a given problem or opportunity through research, inte
Responsibilities:
Engage with relevant business stakeholders; vendors and tech teams at all levels
Reviewing business processes to gain a true understanding of how technology is used in the bu
Role responsibilities:
PR Agency management:
Overseeing the relationship and performance of the PR agency
Developing and executing PR strategies to enhance brand reputation
Managing media
Key Requirements:
Grade 12
Minimum 1-years sales experience
Fair understanding of financial services industry and economy
Ability to independently resolve client questions and queries
Key Responsibilities:
Financial Assessments - Assessing a client’s financial need/s and providing a tailored financial solution, including but not limited to:
Assessing the client
Key responsibilities:
Configure and manage dialler campaigns in collaboration with stakeholders’ requirements and, continuously optimize performance through rule enhancements and tra
Key responsibilities:
Configure and manage dialer campaigns in collaboration with stakeholders’ requirements and, continuously optimize performance through rule enhancements and traf
Key Responsibilities:
Quality Assurance Management
Lead the QA team to ensure adherence to quality standards and regulatory requirements.
Develop, implement, and maintain quality assurance
Key responsibilities and performance areas:
Design print and digital collateral, based on various brand CIs.
Develop new concepts
Maintain and update existing designs.
Create designs for s
Key responsibilities:
Copy production
As a key resource in the In-House Agency, you will conceptualise and produce compelling, impactful copy across our brands and platforms.
You will ensur
Skills and Competencies we are looking for:
Driven and goal oriented.
Adaptability, resourcefulness, and organisation skills.
Assertiveness and empathy.
Active listening and good time-mana
Key Responsibilities:
Lead the development and implementation of business intelligence strategies and solutions primarily using the Microsoft BI stack including MS Fabric and MS Power BI.
Over
Key Responsibilities:
Lead the development and implementation of business intelligence strategies and solutions primarily using the Microsoft BI stack including MS Fabric and MS Power BI.
Over
Responsibilities
Develop and implement an annual audit plan based on risk assessment and regulatory requirements.
Conduct audits of financial, operational, and compliance processes across all
Key Responsibilities
Collaborate with managers to identify trends within the operational areas and present them in a clear, actionable format.
Translate complex data analytics and insights int
Requirements
Candidates must be able to demonstrate:
A university degree; preferably in Statistics, Computer science or Informatics
At least two years experience working as a da
Key responsibilities:
Copy production
As a key resource in the In-House Agency, you will conceptualise and produce compelling, impactful copy across our brands and platforms.
You will ensur
