MORE Family Collection is a diversified private business, specializing in the Southern African tourism industry. Our reach within the industry spans the hospitality sector (MORE Family Collection of Lodges, Hotels, & Residences); the travel service sector (MORE Family Concierge); and the training/ h... read moreuman development sector (MORE Campus & MORE Field Guide College).
Our non-profit arms through which we deliver our corporate social and environmental responsibilities are More Community Foundation (operating within communities surrounding our properties and Support Office in South Africa and Zimbabwe), and Nakavango Conservation Programme (based at Stanley & Livingstone in Victoria Falls, Zimbabwe).
MORE Family Collection of Lodges, Hotels & Residences:
MORE Family Collection owns and manages a collection of luxury safari lodges, boutique hotels, and exclusive-use residences in some of Southern Africa’s most popular tourism destinations (including Sabi Sand Reserve, Kruger National Park, Thornybush Nature Reserve, Cape Town and Victoria Falls).
KEY FOCUS AREAS
Food & Beverage Service
Follow procedures for service, sales, expenses, and profit goals as directed and outlined in the beverage department.
Perform consistent service
Job Description
The Senior Reservations Consultant is responsible for building trust, rapport and credibility with clients, guests, and key accounts from the outset and responding to enquiries a
KEY FOCUS AREAS
Scope of work
Ensure that the Reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting duties and admin
KEY FOCUS AREAS
Food & Beverage Service
Follow procedures for service, sales, expenses, and profit goals as directed and outlined in the beverage department.
Perform consistent service
KEY FOCUS AREAS
Food & Beverage Service
Follow procedures for service, sales, expenses, and profit goals as directed and outlined in the beverage department.
Perform consistent service a
KEY FOCUS AREAS
Staff Cook
Prepare food using the correct techniques and recipes as directed and request further training if required.
Host staff meals, ensuring quality and portion
KEY FOCUS AREAS
Follow procedures as directed to minimize shortages and wastage and effective stock control.
Follow procedures for effective asset management to maintain company assets in the
KEY FOCUS AREAS
HR Management
To meet with the General Manager as required and update on property operations.
Attend meetings with the MORE HR team as required.
To maintain and ensure the
KEY FOCUS AREAS
Ensure consistency in services and products offered.
Monitor staff and patron activities to ensure that liquor regulations are obeyed.
Perform beverage preparation or service
Job Description
The Butler’s main tasks include preparing and clearing all service venues, all necessary mise-en-place for service as well as serving food and beverages to his/her allocate
About the job
The Butlers main tasks include preparing and clearing all service venues, all necessary mise-en-place for service as well as serving food and beverages to his/her allocated
About the job
The Tracker is to follow all procedures for maintaining the overall operation of the Guides and Safari department, including individual, family and kids safari experiences, safe
About the job
A Feld Guide is required to guide guests, on foot and by vehicle, providing a holistic safari experience, and actively assist the Safari Management with the administrative opera
About the job
The Travel Specialist Support provides administrative support to the Africa Travel Specialist team throughout the bookings, confirmation, and travel stage of a guests holiday. T
About the job
The Lodge Anchor is responsible for supporting and assisting the Lodge Manager and Camp Manager and filling HOD positions on a rotational basis during leave cycles. The Lodge Anchor s
About the job
Prepare daily staff meals as directed and according to the staff menu and staff mealtimes, meeting and maintaining staff food standards and staff expectations.
KEY FOCUS AREA
About the job Porter
The Porter is to provide porterage services, following the property and company procedures for guest service and maximum safety and security, communicating any hazards to
About the job Inventory Controller
The Inventory Controller is responsible for implementing and maintaining an inventory tracking system to accurately monitor stock levels across all departmen