AddressKnowledge Park 2, Heron Crescent Century City Cape Town, Western Cape 8001 South Africa
About WNS Global Services
Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations.
We have won numerous industry awards by delivering world-class Business Proces... read mores Outsourcing (BPO) services to major local and international players in the telecommunications, financial services and insurance, travel and leisure and utilities industries - some of our clients are among the biggest local and international players in their respective fields.
Listed on the New York Stock Exchange (NYSE: WNS), WNS (Holdings) Limited has more than 32,000 employees operating across 42 delivery centres in ten countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS manages the operations of more than 200 clients, many on the Fortune 500 list, across nine industry verticals.
DIFFERENTIATORS
• Proven operational delivery in SA since 2003
• State-of-the-art facilities and infrastructure
• Robust recruitment model and talent pipeline
• Workforce flexibility
• Flexible partnership approach
• Competitive and innovative pricing models
• Continual improvement initiatives
SOLUTIONS
• Customer Interaction Services
• Finance & Accounting
• Research & Analytics
• Human Resource Outsourcing
• Legal Process Outsourcing
• Transformation Solutions
• Procurement
• Risk Management
Job Description
Objective/Purpose:
The role is ideal for talented Call Centre Agents that enjoy speaking to customers and assisting them. Candidates will be dealing with motivated car sellers that
Job Description
The purpose of this role is to provide an efficient and effective recruitment service to the business as well as applicants.
• Actively source applicants
• Screen
Job Description
An exciting opportunity for a Team Leaders: Operations has just become available in our UK Campaign.
We are looking for professional, high performance individuals, with sound leade
Job Description
Objective/Purpose:
The role is ideal for talented Call Centre Agents that enjoy speaking to customers and assisting them. Candidates will be dealing with motivated car sellers that
Job Description
The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the management of a team of Planners,
Job Description
To enhance the customer experience journey by assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tell
Job Description
The SQL Server DBA will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems, to ensure the availability and consi
Job Description
The main purpose of this position is to ensure professional, polite and efficient service is rendered to customers at all times, by conducting regular call assessments and audits .
Job Description
Job Description
This role exists to be the Lead Manager of our Management Information & Business Intelligence team for one of the key business units within WNS SA. This could
Job Description
Role Purpose
To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profi
Job Description
To ensure that the client has business continuity in a safe and healthy environment. To ensure that all equipment are maintained as per SLA’s. Ensure that Technical staff i
Job Description
To ensure that the client has business continuity in a safe and healthy environment. To ensure that facilities day to day operations are completed satisfactorily by the appropria
Job Description
Main Purpose:
Transactional management for clients’ Accounts Receivable (AR) function. Responsible to accurately process, analyse, balance and reconcile all financial
Job Description
To ensure the organizations Information Security Management System is maintained and the compliance of staff and policies, procedures, guidelines and standards used to support th
Job Description
Join a team of learning design and development experts to create, maintain and manage learning content for Ucademy and its clients.
Work with S
Job Description
Do you have 1 or more years' of contact center experience and a Grade 12 certificate? Are excited by a fast paced and dynamic work environment? If so, this job is for you!
