AddressKnowledge Park 2, Heron Crescent Century City Cape Town, Western Cape 8001 South Africa
About WNS Global Services
Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations.
We have won numerous industry awards by delivering world-class Business Proces... read mores Outsourcing (BPO) services to major local and international players in the telecommunications, financial services and insurance, travel and leisure and utilities industries - some of our clients are among the biggest local and international players in their respective fields.
Listed on the New York Stock Exchange (NYSE: WNS), WNS (Holdings) Limited has more than 32,000 employees operating across 42 delivery centres in ten countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS manages the operations of more than 200 clients, many on the Fortune 500 list, across nine industry verticals.
DIFFERENTIATORS
• Proven operational delivery in SA since 2003
• State-of-the-art facilities and infrastructure
• Robust recruitment model and talent pipeline
• Workforce flexibility
• Flexible partnership approach
• Competitive and innovative pricing models
• Continual improvement initiatives
SOLUTIONS
• Customer Interaction Services
• Finance & Accounting
• Research & Analytics
• Human Resource Outsourcing
• Legal Process Outsourcing
• Transformation Solutions
• Procurement
• Risk Management
Job Description
This is an example for reference, kindly edit basis role requirement.
The main purpose of this position is to manage and monitor service levels and associate performance on
Job Description
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and h
Job Description
This planner role will be responsible for managing short and long term forecasting for the operational contact centre. Ensure strategic goals are met through forecast modelling, col
We are looking for a professional and influential team player, who can add significant value to the HR function of the business unit. The position is an exciting and challenging opportunity that will
Job descriptionMain purposeThe purpose of this role is to be responsible for the software development lifecycle for new and existing applications in the organization. The primary role is to administer
Job description
Confident Personality – able to challenge and debate issues of importance to the business
Persuasive & Influential – able to look at situations from several points
Job descriptionMain Purpose :
To ensure the seamless delivery of HR functions and initiatives and provide a ‘Trusted Advisor’ business partner relationship to managers enabling them to:
Job descriptionMain purposeTo lead, inspire and engage the a multi-faceted inbound sales operation, to drive and achieve sales and revenue targets. To handle all aspects of a large scale inbound opera
Job descriptionTo form part of the SA PMO team to deliver BAU change into the organization through the application of project and change managementResponsibilities
Define and Manage delivery of cro
Job description
Main purpose:
An exciting opportunity for a Group Manager has just become available on our campaign in Bellville. Our client is a global subscription based company who offer a wide r
Job description
Role Purpose
The purpose of this role is to:
Develop and manage the implementation of the Strategic Business Units learning and development strategy. Manage and govern the operati
Job description
Main purpose:
To ensure the organisations Information Security Management System is maintained and the compliance of staff and policies, procedures, guidelines and standards used to
Job descriptionMain purpose:This role exists to be the head of our Business Process Enhancement Team within WNS SA. This role will be responsible for making sure that we have a transformation roadmap
Job descriptionDuties and Responsibilities:
Execute audit programs in line with the Business Unit’s requirements
Design scope of audit assignments covering internal controls & policy gui
Job description
KEY RESPONSIBILITIES AREAS WILL INCLUDE:
BU Strategy & Operational Plans
Participation and inputs into the overall BU Strategy
Implementing operational plans to meet BU strat
Job DescriptionDuties and Responsibilities:
Execute audit programs in line with the Business Unit’s requirements
Design scope of audit assignments covering internal controls & policy gui
Job descriptionJob Purpose
To ensure that the client has business continuity in a safe and healthy environment. To ensure that all equipment are maintained as per SLA’s. Ensure that Technical