AddressKnowledge Park 2, Heron Crescent Century City Cape Town, Western Cape 8001 South Africa
About WNS Global Services
Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations.
We have won numerous industry awards by delivering world-class Business Proces... read mores Outsourcing (BPO) services to major local and international players in the telecommunications, financial services and insurance, travel and leisure and utilities industries - some of our clients are among the biggest local and international players in their respective fields.
Listed on the New York Stock Exchange (NYSE: WNS), WNS (Holdings) Limited has more than 32,000 employees operating across 42 delivery centres in ten countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. WNS manages the operations of more than 200 clients, many on the Fortune 500 list, across nine industry verticals.
DIFFERENTIATORS
• Proven operational delivery in SA since 2003
• State-of-the-art facilities and infrastructure
• Robust recruitment model and talent pipeline
• Workforce flexibility
• Flexible partnership approach
• Competitive and innovative pricing models
• Continual improvement initiatives
SOLUTIONS
• Customer Interaction Services
• Finance & Accounting
• Research & Analytics
• Human Resource Outsourcing
• Legal Process Outsourcing
• Transformation Solutions
• Procurement
• Risk Management
Job Description
Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on incomplete information in their
Company Description
WNS South Africa is a leading provider of end-to-end BPM solutions in Africa. We are a strategic partner to our clients for delivering a full range of basic to complex busine
Job Description
Inbound customer service in the telecommunications industry.
Job-Related Knowledge, Competencies & Skills Required
Essential
Customer Care
Numeracy
Products
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Description & Key Responsibilities
The purpose of the Assistant Manager role is to assist the IT manager in maintaining, implementing, and improving IT systems, compli
Why join us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee expe
Job Description
Main Purpose
To lead, inspire and engage a multi-faceted inbound sales operation, to drive and achieve sales and revenue targets. To handle all aspects of a large scale inbound o
Key responsibilities will include:
Facilitation
Ensure thorough preparation for all facilitation activities:
Facilitate accredited and non-accredited programmes including completion and reme
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This is an example for reference, kindly edit basis role requirement.
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Job descriptionMain purposeThe purpose of this role is to be responsible for the software development lifecycle for new and existing applications in the organization. The primary role is to administer
Job description
Confident Personality – able to challenge and debate issues of importance to the business
Persuasive & Influential – able to look at situations from several points
