Job description
EyeCarePro is seeking a highly motivated and detail-oriented individual to join our team as a Customer On-boarding Specialist. As a Customer On-boarding Specialist, you will play a
PURPOSE / DETAILS OF THE JOB
Manages and Co-ordinates the entire operation of the Customer Contact Centre, including complaint handling activities of Customer Support centre consultants, Aftersales
Job Specification:
KEY PERFORMANCE AREAS:
Fielding Customer Calls
Assist Customers (internal or external) in a professional friendly and effective manner
Resolve Customer calls telephoni
YOUR MISSION
You will serve as a point of contact for our wholesale customers with queries about products, orders and deliveries and provide support for sales representatives and/or sales agents.
Main Purpose of the Job:
Present, promote and sell products/services
Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maint
Main Purpose of the Job:
The Customer Support Team, located in Cape Town, currently has a vacancy for a Customer Services Representative, who, reporting to the Team Manager, will be responsible for
The Role
We are looking for a Customer Support Manager, who will lead a dedicated group of support analysts to ensure seamless customer experiences. Your role involves overseeing day-to-day op
Key deliverables
Generate and seek out new business in targeted industries and accounts through cold-calling, email prospecting and referrals.
Mapping a customer organization to identify influ
RESPONSIBILITIES
Effectively respond to all requests and queries from customers
Ensure mrpmoney standards are adhered to when dealing with customer calls and correspondence
Ensur
Job Description
The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through engaging with prospective clients and existing clients. Through these engage
Job Purpose
Operation of Tables games within the Casino
Qualifications
Formal Qualifications
Minimum:
Matric with pass in Mathematics or Accounting
Minimum Requirements
Cu
Job Purpose:
To provide guidance and assistance to clients visiting the customer service centres and to resolve queries.
Key performance areas:
To provide guidance and assistanc
Responsibilities:
Manage the end-to-end shipment process for small/mid-sized customers (Essential Services Customers) in compliance with all company procedures.
Ensure timely and effective res
What will you do?
The Communication Centre: Support Manager will contribute to the high standard of quality client service to both financial intermediaries and investors and manage a team of consul
Duties and Responsibilities
Facilitating Collaborative Learning Experiences:
Leverage the immediacy and interactivity of community chats and the ‘live’ collaborative learning sess
Duties and Responsibilities:
As a valued member of our team, you'll be responsible for engaging customers over the phone, promoting our premium lifestyle products, and closing sales with fin
Key Responsibilities
Keep areas clean and monitors and applies good housekeeping
Keeps up-to-date, and actions changes in display procedures and notifications
Keeps up-to-
Core Responsibilities
Process sales orders from receipt through to shipment for assigned customers or affiliates in line with Customer Care guidelines. Act as liaison
A customer care agent serves as a mediator between customers and companies. They assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. As a customer care person, you have to be able to resolve customer complaints via phone, email, mail, or social media, use telephones to reach out to customers and verify account information, greet customers warmly and ascertain problem or reason for calling, cancel or upgrade accounts, assist with placement of orders, refunds, or exchanges, advise on company information, take payment information and other pertinent information such as addresses and phone numbers.
Customer care jobs are usually advertised on myjobmag.com. Check our job publications in fields like customer service job openings etc. plus their online equivalents. Undertaking relevant sector/company search, and reading our job/career tips are essential.