Job Description:
Responsible for after Sale Support and Customer Satisfaction (run customer satisfaction Surveys)
Responsible for rendering an efficient service to customer requests and
Key requirement
Relevant qualifications
Valid driver's license
At least 2 years of experience in a customer interfacing role
MS Office suite
Key responsibilities
Monitor all
Requirements
What You'll Do:
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling various tasks with finesse and professionalism.
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Core Description
To carry out the identification, logging, resolution and correct allocation of IT related incidents and requests. This is to be achieved in accordance with service quality and with
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
Purpose
.Manage a team of key account managers to deliver a level of service consistent with the INN8 service promise
Minimum Experience
3 - 5 years experience in a similar environment, of
RESPONSIBILITIES:
Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
Assist cus
What You'll Bring:
As a Customer Success Consultant, you own the operational relationship with many of our premium level customers and position yourself as a trusted advisor to their teams. &nb
Customer Success Advocate
Give our customers a continuous sense of security.
Know how to make a customer of years feel just as important as the day they signed on the dotted line? Our Customer S
Role Purpose
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Job Description
To provide business development support to the business engaging with customers to assess service satisfaction, ensure contract retention and support new business acquisition.
KE
Job Responsibilities
Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of calls/chats/emails.
Proactively identify issues and pro
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted c
The main responsibilities of the role include:
Gaining a complete understanding of our entire product offering.
Understanding customer needs and connecting them to the right solutions.
Build
The Role
The Customer Success Manager (CSM) is responsible for building and maintaining strong, high level (i.e. C-level, Business Decision Makers) trusted advisor relationships within assigned