We’re looking for a Customer Development Capability Manager to lead the development and execution of capability strategies that drive commercial excellence, strengthen frontline performance,
REQUIREMENTS :
A Senior Certificate, a minimum qualification at NQF Level 4 in Customer Care / Marketing / Communications / Human Resource Management as recognised by SAQA. Knowledge of Go
Core Description
Provision of routine hardware service, or ‘remote’ diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracte
Role Overview
The ideal candidate for this role will be responsible to provide an inbound telephonic and electronic digital service to new and existing customers with a view to retaining and gen
Key Responsibilities
Visitor Experience Excellence
Deliver exceptional visitor experiences across all customer touchpoints.
Provide concierge-style assistance to local and international vis
Job Objectives:
Deliver Real-Time CX at Kiosks & Switchboard
Be the go-to problem-solver and brand ambassador at physical touchpoints.
Offer concierge-style support to local and interna
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