Active Jobs at IFF

Job Summary

• As a Warehouse Manager you will be responsible for complex tasks in connection with warehouse management. Parallel you will take responsibility  for team performance and KPI management as a people manager with 12 direct reports.
• Our new Warehouse Manager role is based in our Johannesburg, South Africa site and is an onsite position.

Responsibilities/Description

• Plans, organizes, and monitors the following: shipping, receiving, and warehouse activities to ensure the most efficient utilization of employees and equipment. Responsible for guiding and supporting shipping and receiving activities to support the goal of having the right product, in the right place, at the right time, at the right quality level, at the lowest possible cost.
• Promote proper storage/delivery of product by supervising activities of warehouse personnel engaged in shipping of finished product from production to either the appropriate warehouse or the customer. Includes accurately preparing necessary documentation (bills of lading, customer code numbers, labels, etc.)
• Apply knowledge pertaining to the chemical/physical characteristics of all inbound materials, to plan and direct all receiving, storage and transfer activities to maximize storage space utilization.
• Ensure accurate receipt of goods through receiving, documenting and appropriate disposition of raw materials, packaging, supplies, etc.
• Assist in maintaining accurate inventories of finished product and intermediates by conducting periodic counts and recording or inputting data/computer transactions in a timely manner. Must be able to develop and implement corrective action for any inventory variances.
• Develop an understanding of the shipping, storage, and handling requirements for all major product groups to plan/coordinate FG shipments. This includes both inter-company shipments as well as customer shipments. This also includes responsibility for ensuring that FIFO policies are satisfied.
• Using our automated inventory management system, ensure that all physical movement and usage of raw materials, packaging and finished goods are accurately documented, and computer processed.
• Promote customer service objectives by ensuring proper coordination between order entry, transportation, and warehouse schedules and activities to meet customer delivery dates and locations.
• Utilize computer system capabilities to plan for customer orders, pull appropriate reports and pick lists, and support all customer specifications.
• Review the performance of oFlow for on time delivery and proper reason codes.
• Monitor and conduct MBR’s and activities at 3PL’s. Review monthly inventory and value of stock. Review monthly for accuracy and submit invoices on a timely manner.
• Develop annual budget of expenses and establish cost controls to manage expenses within established guidelines.
• Track warehouse performance/productivity and issue reports as requested.
• Monitor SFDC for complaints. Ensure root cause and correctives actions on complaints are satisfactory to prevent further issues. Look for complaint trends and opportunities for improvement.

Requirements

• Associate’s degree in Business Administration, Logistics, Supply Chain
• 4-5 years of experience with shipping and receiving in a manufacturing, distribution or continuous processing environment.
• Project management experience
• Experience with or ability to learn an automated inventory management system
• Experience in direct people management
• Experience in budget setting/budget management
• Knowledge of Warehouse Procedures in a food or pharma environment
• Knowledge of transportation (types, carriers, rules, incoterms).
• Effective communication and interpersonal skills (verbal and written)
• Excellent planning skills
• Fluent business English communication skills
• Proficient SAP skills across full supply functional horizon.
• Ability to operate in a warehouse environment and storage facility 100% of the time
• Environmental conditions include exposure to hand and mechanical tools and machinery.
• Ability to work independently
• Ability to multi-task
• Ability to handle high-pressure situations
• Ability to manage diverse stakeholders in a multi-functional environment
• Comfortable with details

Training / Certifications

• SAP WMS function training
• Sales Force (SFDC) training
• Oflow training
   

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• The Senior Seasoning Flavorist works independently & as team member on all brief types. He/She works closely with sales on a regional level to drive creation & modification of winning Seasonings and demonstrates creative leadership in working with a regional team to maximize IFF technology & innovative practices.
• The position involves strong interaction with customers, other technical teams, sales, operations, regulatory affairs, and global purchasing.

Major responsibilities include:

• Executing snack food customer briefs and commercial technology validation/implementation for the region. 
• Building cooperative relationships with other regional category technical counterparts essential for leveraging company technical resources in support of global briefs and technology implementation. 
• Developing consumer preferred flavor systems for key regional and global opportunities within project teams in focus categories. 
• Providing leadership to advance strategic category initiatives.  
• Providing cross-functional Project Management when designated as project leader.
• Independently developing seasoning blends/flavor solutions that are market preferred through bench top product development, leveraging culinary input, technical innovation, and consumer insights.  
• Delivering flavor solutions in a cost effective manner to provide market and technical competitive advantages.
• Providing insight and technical input for strategies to grow our business.
• Providing seasonings product development support to our customers to include building and sustaining relationships across multiple levels and functions within customer’s organizations.
• Demonstrating leadership by successfully working with Regional and Global contacts within assigned teams to ensure highest win rate possible by developing seasonings to requirements (regulatory and client restrictions) and building customer relationships.
• Anticipating, investigating, and resolving issues related to raw materials, flavor systems, finished prototypes, and initial scale up procedures.
• Participating directly and providing cross-functional leadership in strategic category and platform initiatives to build directed seasoning capabilities.
• Participating in development programs for both trainee and junior Seasoning Flavorists.
• Sets project and team priorities to ensure timely execution
• Passionate about developing people, coaching, strategy, management, and leadership
• Able to attract, develop, engage, and retain talent. Strong ability to work well with others and resolve conflicts
• Execution of teams’ development plan using SMART objectives and personal aligned with Category and business objectives

Required Skills 

•  Top level competence in Seasoning creation and delivery systems for snacks end use
• Expert tasting and evaluation skills in the snack & culinary segment
• Proactively evaluates & determines added value of new materials and technologies
• Outstanding team player with excellent communication skills
• Fluent in English. Arabic and French languages are highly desirable

Required Experience 

• Minimum Bachelor (B.S.) Degree in Food Technology, Food Science, Chemistry, or other relevant discipline
• Minimum 7 years’ experience in flavor industry creative function (Snack & Culinary segment)
• Must have interacted with Global accounts

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Job Summary

• The role is responsible for the end-to-end Order To Cash process in order to ensure on-time order fulfilment in Business-to-Business support at sub-regional level, and direct people management of country or sub-regional Customer Service organization.

Responsibilities/Description

• Supervise the end-to-end Order to Cash process based on Sarbanes-Oxley Act compliance policy and customer complaint and service case management in daily operations of sub-regional customer service organization
• Participate in Order to Cash complaint investigation at sub-regional level
• Manage sub-regional Customer Service Organization’s service level towards internal and external customers
• Build a strong partnership with regional and global stakeholders
• Drive continuous improvement in Order to Cash process and Service Level KPIs: on-time delivery, order entry accuracy, monthly compliance performance, customer complaint lead time, etc.
• Participate in internal/external audit as needed
• Translate Global Operations objectives and strategies into sub-regional Customer Service organization objectives and strategies based, and actively participate in Global/Regional Order to Cash projects
• Manage sub-regional operational cost and customer service budget
• Develop sub-regional Customer Service Organization capability and career succession 

Requirements

• Bachelor’s degree or above in Supply Chain or Business Administration
• 8-10 years' experience in Customer Service or Supply Chain of business to business
• 5 years’ experience in direct people management
• Knowledge in Supply Chain Management or end-to-end Order to Cash process
• Expert knowledge of MS Office tools
• Knowledge in SAP
• Knowledge in basic finance
• Fluent business English communication skills
• Effective communication skills across all levels of the organization
• Highly collaborative and team player
• Cross cultural awareness
• Ability to lead change and deliver results

Training / Certifications

• SAP training
• Microsoft Office tools training (Word, Excel, PowerPoint)
• Incoterm and Payment Term training

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Job Summary

• A Designer Level II exhibits proven design and project planning ability utilizing creativity, innovation and presentation skills to provide best in class support to IFF clients. In this role, the Designer has an established knowledge of recipe ingredients, customer bases, processes and flavor interactions in associated Category applications. The position requires refined problem-solving abilities and excellent communication skills to liaise directly with customers confidently. A Designer Level II works independently on all assigned projects, and collaboratively on strategic, must-win and high value projects.

Responsibilities/Description:

• Independently selects and recommends appropriate solutions in compliance with client profile, legal, cost and stability requirements
• Work cross functionally with teams to develop new or modify existing solutions, recipes and/or processes
• Provide a high standard of technical support to both internal and external customers in a professional, timely manner with accurate and detailed technical project work
• Reviews, renews and renovates Flavor and Ingredient portfolios in line with established metrics
• Develops and improves finished product formulations using knowledge of industrial standards, country specific and client requirements
• Maintains and continuously renovates specific recipe database
• Establishes knowledge of recipe ingredients, raw materials and their functions, and fully understands the finished product production process
• Demonstrates excellent taste and texture, discrimination and articulation for ingredients, flavors and design of solutions
• Participates in Category initiatives and/or new concept generation
• Builds clear knowledge of customer and competitive brands
• Visits clients and presents technical information and taste and texture design concepts
• Conduct and undertake pilot trials primarily on Bakery and related applications.
• Works in close collaboration with Sales/Marketing, Flavorists, Product Experience, GRA and other departments to support project execution
• Shows positive attitude and passion
• Shares knowledge with the team and provide guidance to Trainee/Associate Designer
• Engages management to obtain appropriate resources or expertise

Requirements:

• Minimum entry level is Degree in Food Science or equivalent
• Minimum 7–10 years’ experience in Industrial Bakeries preferable or relevant experience in the Baking industry and related applications

Additional Requirements:

• At least a basic knowledge of dry compounded food ingredients, technical problem solving, proactivity, creativity and innovation
• Good written and verbal communication skills
• Project management skills
• Travel within South Africa and Africa when required
   

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Job Summary

• Responsible for analyzing and maintaining warehouse and shop floor, master data of all nourish and scent plants
• Development of new shop floor strategies, standardization, continuous improvement and implementation of best practices and standards.
• Manage and control shop floor master data through regular analysis for the plant to ensure the most efficient use of resources of man, material, and machine 
• Responsible for achieving the best possible production flow in the plant and convert this flow into a smooth working and invisible background process through the facility 
• Cascade and monitor shop floor process and implement best practices as already existing in the region 
• Contribute to and support the development and improvement of global shop floor processes 
• Develop and analyses shop floor performance indicators in line with the global strategy
• Training of new shop floor personnel and maintain minimum level of knowledge/critical mass in the facility
• Knowledge sharing within the region, owning the manuals and SOPS 
• Manage and execute below listed functions to ensure that the facility operates optimally
• Ensure that all functions conform to the FSSC/Quality/GMP/Safety and other quality standards requirements of the company conducts supplier audits per procedure, if need be. Be aware and apply to role as required, the requirements of IFF external operational audits needs (SEDEX, URSA, ISO14001, NSF, LAS, FSSC)
• Effectively coordinate with the interface such as QC, Warehouse, Technical Commercial Manager, Production and Distribution for an efficient, cost effective and customer-based purchasing flow (e.g. on time delivery and per agreed quality).  Maintain strong communications with these.  Aim at continuous systems improvement

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Job Summary

• The Nourish Group Leader will be responsible for developing the business & setting the objectives for the Southern Africa region. They will continue to maintain/grow key relationships, driving the business in the right direction as well as effectively managing multiple projects. The role will be based in Isando, South Africa.

Managing Teams:

• Providing direction, setting goals, and clarifying expectations
• Role model and hold team members accountable to demonstrate IFF Culture Principles and foster a culture consistent with the IFF vision and values
• Ignite winning spirit in the sales team to maximize business growth. Passion for results and passion for the customer
• Laser focus on securing and developing best in class sales team through talent selection, recruitment, onboarding, coaching and performance management / recognition
• Ensure objectives are aligned to the business and a personal development plan is in place
• Identify, develop and champion talent in the team who can take broader leadership roles in the future of IFF supporting our Talent Management processes
• Demonstrate Leadership Courage in challenging the status quo and tackling difficult issues to ensure IFF’s interests are represented in a positive and inclusive manner both internally and externally
• Define, request, allocate and optimise the required resources
• Ensure controllable and sales expenses are within agreed P&L parameters 

Developing Business:

• Owning the long term strategy and its execution for its territory
• Ensuring building meaningful market and consumers insights necessary to drafts effective business growth strategies
• Calibrate IFF strategy based on understanding of market intelligence and customer, taking into consideration specific consumer and customer activities
• Lead strategic commercial negotiation(core listing, annual pricing, payment terms, rebates/cost savings, supply agreements)
• Accountable for securing profitable and sustainable sales growth
• To leverage IFF’s consumer understanding and strategic insight to deliver relevant IFF go-to-market solutions that meet customer / consumer unmet needs and generate excitement
• Maximize IFF advantage (GP improvement/ Catalog optimization/ Complexity reduction, etc.) from any changes driven by regulatory, compaction and/or cost savings initiatives
• Ensure full deployment of IFF capabilities (consumer insights, sustainability, ingredients, formulation, innovative solutions) to deliver product superiority and differentiation
• Monitor account and team sales performance and provide proactive corrective action and strategic project updates to management
• Understand impact of economic scenarios, raw material cost fluctuations on the business and, as needed, establish price increase strategies

Developing Relationships:

• Identification of new sales leads and leading sales initiatives by customer visits
• Driving meaningful engagement with internal stakeholders and customers
• Being extremely visible and recognized as the Country group leader by key customers and key internal stakeholders
• Manage the overall network of relationships to ensure optimal customer intimacy
• Build and lead collaborative teams across functions and geography

Managing Projects:

• Creating and motivating project teams
• Ensuring that projects are effectively managed by his team members leading the team to formalize the project with a kick-off meeting to set clear vision, priorities and ensure adequate cross functional resources
• Effectively managing projects
• Collaborate with Operations to facilitate specific customer supply chain requirements
• Secure buy-in from Africa Sub-Region Lead and VP Regional Director on project strategy