Active Jobs at iMasFinance

Job Purpose

• To provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's profile and by providing accurate advice regarding risk and cover.

Job Outputs:

• Policy administration
• Upselling on existing business
• Claims support and administration
• Retention of policies and customers

Qualifications and Experience

• Grade 12
• FAIS credits on NQF level 4, as per FSCA legislative requirements
• RE5 (Representative)
• 2 years proven Short term Insurance Underwriting experience

Knowledge and Skills

• Computer literate (MS Office)
• Attention to detail
• Customer Service skills
• Excellent communication skills
• Interpersonal skills
• Negotiation skills

Deadline:14th July,2025

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Job Purpose:

• We are looking for vibrant, well-spoken and target driven individuals who are passionate about delivering superior customer service, to sell Short term Insurance products to existing and potential members. We offer a fixed cost to company as well as a lucrative monthly commission module. 

Job Outputs:

• Timeous follow up on leads
• Delivering quotes and sales via an outbound process
• Quote existing and new members
• Convert quotations to sales, in line with the minimum monthly targets
• Contact potential members and underwrite policies

Qualifications:

• Matric/Grade 12 
• FAIS credits on NQF level 4 as per FSCA legislative requirements
• RE5 as per FSCA legislative requirements

Experience:

• Minimum 1 year outbound Contact Centre Telesales experience
• Minimum 6 months’ Short-term insurance experience in brokerage 

Knowledge and Skills:

• Attention to detail
• Self-motivated
• Quality orientated
• Target driven
• Enthusiastic and passionate
• Adaptable
• Integrity
• Time management
• Ability to work under pressure
• Interpersonal and communication skills
• Selling and negotiation skills
• Customer service oriented

Deadline:7th July,2025

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Job Purpose:

• To provide exceptional customer service and ensure high levels of customer satisfaction in the registration and query handling of claims

 Job Outputs:

• Adherence to claims notification and registration process
• Claims support and administration
• Liaising with insurers to follow up on outstanding documents
• Reactive policy underwriting
• Customer Service 
• Adherence to risk and compliance requirements

Qualifications:

• National Senior Certificate/ Matric 
• FAIS credits on NQF level 4 or a full FSCA aligned qualification as per legislation, is an advantage
• Regulatory exam (RE5) advantageous

Experience:

• Minimum 1 years' applicable Short Term Insurance Customer Service and Claims experience
• Minimum 6 months Contact Centre experience

Knowledge and Skills:

• Multilingual, including English
• Problem solving skills
• Empathetic
• Ability to cope under pressure
• Communication and negotiation skills
• Computer literate (MS office including Outlook)
• Excellent telephone etiquette

Deadline:14th July,2025

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Job Outputs:

• Selling of life assurance and funeral policies
• Conducting clients needs analysis
• Following up on leads 
• Servicing new and existing members
• Quality control of new business

Qualifications and Experience:

• Matric/Grade 12
• FAIS credits on NQF level 4 as per FSCA legislative requirements
• RE5 as per FSCA legislative requirements
• 1 year proven sales experience, preferably in the Financial Services Industry

Knowledge and Skills:

• Computer literate (MS Office)
• Customer centricity
• Attention to detail
• Negotiation skills
• Excellent communication skills
• Interpersonal skills
• Excellent telephone etiquette
• Time management skills

Deadline:11th July,2025