Active Jobs at Mango5

Key Responsibilities:

• Lead, supervise, and motivate a team of Patient Recruiters.
• Monitor performance and provide coaching to achieve targets
• .Ensure compliance with client policies and quality standards.
• Resolve escalated issues and support complex recruitment cases.
• Prepare and present detailed performance reports.
• Foster a collaborative and positive team culture.
• Identify and implement process improvements.
• Maintain clear communication with clients and stakeholders.

Skills and Experience:

• 3-4 years of leadership experience in healthcare, recruitment, or call centre settings.
• Proven ability to manage and develop high-performing teams
• Familiarity with medical terminology, treatment procedures, and industry regulations to enhance communication and understanding with potential patients
• Do you have a high school diploma or equivalent qualification
• Strong problem-solving and conflict-resolution skills.
• Proficiency in CRM platforms, reporting tools, and Microsoft Office.
• Excellent communication and interpersonal skills.
• Knowledge of compliance and regulatory standards in recruitment and healthcare.

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Key Responsibilities:

• Recruit and screen potential study participants based on research protocols.
• Educate patients about study objectives, requirements, and benefits.
• Coordinate offsite recruitment events and promotional activities.
• Ensure strict adherence to confidentiality and compliance standards.
• Collaborate with the team to meet recruitment targets and deadlines.

Skills and Experience:

• Familiarity with medical terminology, treatment procedures, and industry regulations to enhance communication and understanding with potential patients
• High school diploma or equivalent required.
• 1-2 years of experience in a medical /sales setting or patient recruiter (preferred).
• Proven ability to work in a fast-paced, changing environment.
• Exceptional organizational and customer service skills.
• Familiarity with HIPAA and compliance regulations is a bonus.

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Key Responsibilities:

• make outbound calls to potential customers.
• Present and sell our tracking solutions, explaining features and benefits accurately.
• Use persuasive sales techniques to overcome objections and close sales.
• Capture and process orders accurately.
• Maintain a high level of product and company knowledge.
• Meet and exceed set sales targets.
• Provide excellent customer service, addressing queries and complaints effectively.
• Strong negotiation and persuasion skills.

Requirements:

Qualifications and Skills:

• Confident in cold calling
• Have a minimum of 6 months of sales experience.
• Clear Criminal record
• Proficiency in MS Office Suite and CRM software.
• Self-motivated with the ability to work independently and in a team.
• A strong desire to meet and exceed targets.