From humble beginnings in 1999, Osiris Trading has set itself apart within its industry, having gone from a handful of dedicated people to having an impressive complement of no less than 350 staff. All our employees, regardless of their respective professions, take great care and pride in pushing the boundaries in the web-based environment, implementing grou...
Read more about this company
What you’ll be doing
As part of your role, your responsibilities will include:
- Design front-end architecture with architectural guidelines in mind (secure, high-performing, scalable, extensible, flexible, simple)
- Architect, Design and develop front-end applications
- Turn business requirements into technical designs
- Turn style guides into front-end frameworks and coding standards
- Decipher information architecture and visual designs and turn them into front-end code
- Develop front-end code that integrates with back-end interfaces
- Architect, develop, and test for cross-browser and cross-platform applications
- Lead frontend technical development efforts independently, define software architecture, explore existing systems, determine areas of complexity and potential risks to successful implementation of advanced visualization products
- Collaborate with various cross functional teams like design, product management and backend architects and development teams to validate prototypes and to create elegant, usable, responsive and interactive interfaces which meets client requirements
- Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components
- Suggest continuous improvements in user interface, software architecture or new technologies
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- 4+ years’ experience
- Proven work experience as a Front-end developer
- In-depth understanding of the entire web development process (design, development and deployment)
- HTML
- CSS
- Javascript
- Typescript
- Experience in a Front-end framework such a Vue.js, React.js, Angular
- Experience with GIT version control
- Understanding of key website design principles and SEO optimisation
- Ability to test and debug websites
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
These competencies are:
- Adaptability
- Ownership and accountability
- Initiating action
- Resilience
- Team orientation
- Integrity
- Innovation
go to method of application »
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Software Developer, you’ll be supporting the delivery of the best technology solutions for any business challenge, covering our security, networking and system support across all our regions. This will help us excel at digitally enabling the business to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- The Software Developer confers with their stakeholders to analyze user requirements and convert requirements to design documents. They design architectures, including the software, hardware, and communications, to support the total requirements, as well as to provide for present and future cross-functional requirements and interfaces.
- The Software Developer develops high-level system design diagrams for program design, coding, testing, debugging and documentation. They also develop and implement moderate to complex web applications on one or more platforms. They design, develop and test software, including Software Applications, Web Sites, Data Communication Processes and User Interfaces. This role is responsible for writing programming code and the development of CI/CD pipelines in alignment with DevOps standards.
- The Software Developer is accountable for assigning tasks to junior developers such as coding, testing, debugging, and analytics. This role is expected to mentor junior software developers with technical guidance on programming techniques, design patterns and software development best practices.
- The Software Developer assists with code reviews, aids with implementation of best practices, coding standards and relevant methodologies. The Software Developer interacts with project management to plan project schedules and technical direction..
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- .NET 5 and above developing Web APIs, Worker Services (3+ years’ experience)
- C# 8 and above (4+ years’ experience)
- Elasticsearch (1+ years’ experience)
- MS SQL Server (Essential) using EF Core, Dapper
- Message Queues (RabbitMQ, Kafka, Azure Service Bus)
- Azure DevOps (Repos, Pipelines, Releases)
- Frontend Frameworks (One of the following Angular, React, Vue)
- In-Memory & Distributed Caching (MS SQL, Redis)
- Development Experience in Microservices
- Unit Testing
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
go to method of application »
KEY RESPONSIBILITIES
The responsibilities will include (but are not limited to) the following:
- Knowledge of media production, communication techniques and methods.
- Create designs, concepts and layouts based on knowledge of layout principles and esthetical
- design concepts in accordance with AISJ standards and adopted branding.
- Mark up, paste and assemble final layouts for printing.
- Assist in the development of new campaigns, brainstorming, and execution.
- Prepare notes and illustrations for assembly and preparation of final layouts for printing.
- Liaise with external printers for printing jobs.
- Keep up to date technically and apply new knowledge to the position.
- Develop constructive and cooperative working relationships with others.
- Provide information to supervisors and co-workers.
- Develop goals to prioritize, organize and accomplish work requirements.
- Communicate with people outside the organization, representing the organization to the public.
- Responsible for daily event updates on all communications platforms, E.g. Website, Facebook
- Information updates on website when needed
Skills and experience required:
- You'll help elevate the visual craft and aesthetic across the board; online & offline
- Inspire us and our clients with innovative creative thinking.
- Express your point of view on how creativity and craft can impact a clients business.
- Concept and collaborate with creative teams, including Senior creatives, creative lead and copywriters, for our clients and customers wherever they interact.
- Experience in digital marketing and advertising
- Ability to work under pressure and meet tight deadlines
- Strong attention to detail and ability to think creatively
- Taking initiative and keeping up to date with new trends
- Great attention to detail
- 3 year Diploma or Degree in Graphic Design or Advertising
- 5 years + experience in a Design and Multimedia
- Proficient in Photoshop, InDesign, Illustrator, After Effects and Dreamweaver
- Digital and coding experience required
- Adaptable and a quick learner. Must be able to apply style guides creatively.
- Expert knowledge of Adobe Creative Suite. Familiar with HTML and motion graphics.
- Consistent high standard and quality of work with high attention to detail
- Good time management and problem solving skills
- High level of organisational skills and ability to prioritize
- Ability to handle multiple projects at a time and meet multiple deadlines in a fast-paced environment
- Excellent interpersonal and communication skills
- Ability to be proactive and come up with ideas beyond the brief
- Team player
- Interest in sport essential
go to method of application »
KEY RESPONSIBILITIES
- The SEO Manager will manage a team actively contributing to the acquisition and retention strategy for all markets and will need to have an in-depth understanding of the sports betting industry and the products we offer. In addition, an inquiring mind is needed in order to be able to creatively solve challenges and propose new and fresh alternatives to existing strategies and processes.
Specific duties will include, but are not limited to, the following:
- Developing, implementing and optimising SEO strategies and initiatives for a variety of company owned and managed websites.
- Performing keyword research and analysis for better ranking.
- Performing data analysis through reports and identifying areas for improvement.
- Analyze data and produce relevant reports for the management.
- Be passionately in tune with latest SEO developments, online behaviour and trends.
- Identify opportunities and develop plans/proposals for implementing scalable SEO growth.
- Devise and implement appropriate campaigns for SEO activities.
- Define and track performance of campaign testing and live campaigns.
- Use knowledge gained through analysis to provide insight on forecasting, budgeting and SEO direction.
- Utilising Google Analytics, Google Search Console, and internal tools to help measure and drive commercial success.
- Experience working with technology such as Screaming Frog, Search Console, SEMrush, and Ahrefs.
- Ability to think creatively, strategically, and identify and resolve problems.
- Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies.
- Communication to the team and management on project development, timelines, and results.
- Technical SEO: ability to work with the web development and product teams to ensure SEO best practices are properly implemented.
- Identify and resolve technical SEO issues. such as crawl errors, broken links, content duplication, etc.
- Client and stakeholder communication: ability to communicate SEO strategies, progress, and outcomes to clients and stakeholders.
- Team collaboration and leadership: ability to lead and mentor a team of SEO specialists and digital marketers.
SKILLS AND EXPERIENCE REQUIRED
- 7 years’ experience working in a high-level search position
- 4+ years of relevant SEM experience, including:
- On-page SEO knowledge
- Off-page SEO knowledge
- Link Building
- Social Media
- PPC
- Analytical Software
- A Degree/Diploma in Marketing or a similar relevant qualification
- A proven track record of team management in a dynamic environment with a diverse portfolio of responsibility
- Proven analytical ability and involvement in strategic planning and business management
- Excellent knowledge of the search engine industry, search engine algorithms and ranking strategies
- Highly numerate with good attention to detail
- Excellent inter-personal skills and strong networking skills to work with a variety of stakeholders across the business
- Strong management skills.
- SEO copywriting skills, with the ability to manage content creation and strategies.
- SEO link building skills, with the ability to manage keyword distribution and provide link building direction and budget.
- Strong HTML, CSS, JavaScript, React and WordPress skills.
go to method of application »
KEY RESPONSIBILITIES
- The Promotions Marketer will be responsible for mapping the retained customer’s journey and ensuring ongoing value extraction from a customer base consisting of converted and active sport and vertical bettors across African markets. The Promotions Marketer will be responsible for growing and developing their designated markets through implementation of retention marketing activities. The roles primary objective is to maintain, develop and increase retention, activity rates, and revenue.
- The Promotions Marketer will need to assist the Promotions Marketing Lead to analyse the fully retained sports and verticals customer user experience, adapt existing communications, develop and test new interventions and constantly strive to improve our overall customer retention rates and value extracted from our converted and retained base.
- The Promotions Marketer will possess a strong knowledge of sports, possess an analytical approach and have a defined project management skillset. An inquiring mind is needed in order to be able to creatively solve challenges and propose new and fresh alternatives to existing processes. Excellent knowledge of the sport betting market is essential as well as the casino and vertical games landscape.
- Specific duties will include, but are not limited to, the following:
- Full responsibility for sport and vertical retention promotions calendar within the regions, to ensure our brand has localised and relevant campaigns
- Localise global sports and verticals campaigns with input from in country teams
- Develop and implement intervention for retaining & growing the customer base through innovative globally relevant interventions and campaigns
- Continuously analysing market/competitors to ensure product and retention campaigns are competitive in the market place
- Ensure all product features are effectively marketed to the segmented base
- Co-ordinate with various business stakeholders to develop lifecycle initiatives
- Track and report on the success of implemented campaigns
- Data mining and identification of players who require interventions
- Customer personalisation strategy
- Ensuring the product and marketing offering is in line with best practise
- Be responsible for maintaining the integrity of the player experience
- Support other web marketing responsibilities as needed
SKILLS AND EXPERIENCE REQUIRED
- Marketing Degree or relevant qualification/experience essential
- A minimum of 3 years’ experience in marketing, with experience in the sports and verticals betting industry
- Knowledge of sport betting market is essential
- Ability to observe and analyse changes and trends in the sport betting market and use this data in strategic planning
- Strong project management skills
- Strategic and analytic mindset with proven commercial acumen
- Good interpersonal and negotiation skills across a diverse team
- Must be deadline and target driven with good time management
- Highly computer literate
- Ability to work under pressure and adapt well to change
go to method of application »
About our Role:
- The Customer Service Manager typically reports to the Contact Centre Operations Manager. This role is responsible for the Customer Service Centre, ensuring a professional world-class service is delivered to the organizations’ customers and relevant stakeholders. During after-hour schedules, this role takes on full management responsibility for the entire call centre.
Key Responsibilities:
- Driving operational efficiency
- Recruitment and onboarding of customer service agents
- Ensure the team is sufficiently staffed according to inbound volume trends, fixture indexes, events and headcount forecasts
- Consistently review volume by hourly intervals, headcount requirements and player base growth in order to remain sufficiently staffed at all times
- Proactively compile and present a business case for additional headcount where additional headcount is required based on growth in the channel
- Ensure additional staffing is secured where demand increases in order to retain the necessary handling rates and service levels
- Formulate and maintain a best practice IVR strategy for optimal routing and a seamless customer experience
- Ensure that the IVR continuously evolves by implementing initiatives that drives query automation and self-service
- Critically analyse QA, CSAT, FCR and NPS data to fully understand customer's sentiment on our product, service and processes
- Continuously review interactions from cradle to grave to identify service failures and process gaps, initiatives, coaching and new processes should be implemented to address deficiencies and process gaps.
- All processes implemented needs to be continuously reviewed and monitored and where necessary amended to drive optimum efficiency on the channel
- Formulate a QA Framework and service charter specific to the channel
- Constantly review the effectiveness of your Coaches and implement new strategies, standard operating procedures and checklists to further streamline shift operations specific to the channel
- Active management and achievement of handling rate and service level targets
- Consistently work on reducing key call metrics to deliver fast and efficient service
- Staff management, engagement & development
- Actively monitoring the performance of the team and decisively manage performance in line with the PEP process where performance standards are not met
- Ensure the coaches are continuously developed and performing at a high standard
- Manage all disciplinary processes in line with the code of conduct when and where required
- Ensure that all staff have a Personal Development Plan in place and that these are actively attended to, managed and reviewed
- Ensure you have active staff development processes and campaigns in place that supports all staff's personal development plans and proactively managing succession planning within the Contact Centre
- Initiation and management of staff reward and recognition campaigns, both formal long-term campaigns as well as short-term ad hoc campaigns where needed
- Ensure regular staff engagement sessions are held that also includes 1 on 1 meetings with staff members
- Based on your regular staff engagement understand what's making the Contact Centre less desirable and ensure measures are put in place to address such detractors. At the same time understand what can be regarded as promoters and ensure more consistent campaigns cements this to make the Contact Centre the best environment to work in and that drives overall motivation and happiness amongst staff
- Real-Time monitoring of the channel volumes and ensuring that agents are producing optimal per hour handled interactions
- Active listening to live calls to monitor service standards and process compliance
- Initiate mystery shopper calls to test service standards, query resolution and process compliance. Coaching and feedback sessions should be held where any deficiencies are noted
- Active intervention and management on calls exceeding a 15 minutes duration and swiftly resolve these longer calls
- Compile shift reports on the Channel’s performance and SLA adherence
- Compile relevant and informative monthly reporting and trend analysis on the channel
- Critically analyse the performance of the Channel and ensure relevant performance conversations are held with relevant staff where applicable
- Ensure customer experience trends (eg. CSAT, NPS etc.) are consistently analysed, root causes identified and plans are put in place to mitigate poor CX trends
- Identify opportunities for reporting automation, alert automation etc.
Skills and expertise required:
- Relevant Degree/Diploma
- Minimum of 5 years’ customer service experience within a large volume call centre
- Sound understanding of Contact Centre Metrics and influencers.
- Proven track record of making measurable impact in the Contact Centre
- Experience of compiling high-level reports on Contact Centre activities and metrics.
- High level of strategic thinking and exposure to setting goals and strategies.
- Ability to maintain high-level professional communication skills
- Process oriented, deadline and results driven
- Excellent business acumen and ability to make commercial decisions
- Strong attention to detail
- Ability to manage time effectively and to individually prioritize multiple tasks of competing priority
- Strong leadership and ability to influence others positively
- Take full ownership and accountability of your respective area
- Customer Centric (both external and internal customers)
- Collaboration with all staff and teams within the business to resolve any challenges
- Technological savviness and innovation
- Always take initiative and provide direction in any situation
- Adaptability and resilience
- Proactiveness and curiosity
- Strong conflict management ability
- Interpersonal skills, social and emotional intelligence
- Strong decision-making capabilities
- Self-Management
- Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational shift basis
- Essential – must have own (reliable) transport
- Must be flexible on overtime (should it be required)
go to method of application »
Duties will include, but are not limited to:
- Responsible for collection, compiling and checking of documentation and information for Due Diligence tasks.
- Improved Record-Keeping: The Compliance Administrator should maintain accurate and up-to-date records of the company's affairs, including its compliance and governance documentation. This includes the maintaining of Director files ensuring that Passports, ID’s, Profiles and Proof of Address are stored and updated on a regular basis.
- Work with teams across the business to obtain required documentation and fulfil requests to improve stakeholder experience.
- Bring the organisation into a new era of productivity and modernisation.
- Ensure collaboration, knowledge sharing, and best practices among colleagues to help establish a robust digital ecosystem to ensure good company governance.
- Promote Data-Driven approaches for filing of key documents applicable to the Compliance space overall.
- Ad-hock tasks allocated by your manager.
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Osiris, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- The Banking Operations Analyst is responsible for the identifying, communicating and correcting and resolving of missing or erroneous deposits transactions as well as resolving customer deposit complaints timeously to improve and uphold a positive customer experience and protect and support revenue growth in the business. This will help us excel at providing a super-efficient banking experience to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Accurate Download/import of bank statement data as per the operational requirement
- Timeous resolution of escalations/queries based on company/ Team SLA
- Accurate and timeous capturing of manual credits/pre-authorised transactions to ensure our customers have received the best possible experience
- Investigate and highlight problematic processors / systems affecting transactional processing and escalate and drive resolution or assist banking and external teams to get to quick resolutions
- Review training manuals provided daily and enhance manuals with new information that can assist the team to enhance their knowledge
- Build relationships with Finance, Call Centres and banking teams as well as external teams to ensure optimal resolution of escalations and quick responses and implementation on development requests or information needed.
- Communicate changes in process / notifications from processors or banks and any other relevant information regarding monies in or Monies out to other departments to ensure knowledge sharing and to enable other teams to be better prepared to manage the customer’s experience.
- Investigate and Review competitor’s offerings through daily research and query/escalation monitoring and put forward researched suggestions of changes required to improve our offering and ultimately our customers experience with our brand.
- Identify possible risk areas in process or systems with suggestions for changes required to management to mitigate these risk areas and protect our Brand form financial loss or abuse.
- Needs to consistently be improving skills and knowledge through Self-Development and Upskilling in all areas.
- Being able to Trouble shoot issues directly with 3rd party Processors, and internal departments to identify cause and put forward researched solutions suggestions to fix and prevent issues from occurring in future.
- Identify data/statement issues and escalate to Appropriate 3rd party or internal departments to have issues resolved
- Must be aware of current and upcoming sporting events and have insight on events that could contribute to volume spikes in the business.
- Assist with integration testing and on boarding of new processing providers
- Continuously review and evaluate the customer journey and actively take part in improving the customer’s experience.
- Consistently be identifying and put forward areas for improvement in efficiency around process or policies through automation, bulk functions or enhancements to manual processes.
- Complete detailed incident reports & RCA (Root Cause Analysis) assessments to submit to management for review.
- Monitor Monies in and Monies out stats daily to highlight spikes and alerts to management and 3rd parties to ensure minimal customer negative impact and quick resolutions.
- Identify and suggest alert-based notifications to assist with quick action taken on potential problematic systems/processors
- Monitor Call centre volumes whilst investigating possible impacted areas and assist Call centre management to identify root causes of volume drivers and escalate to relevant responsible teams to take quick action.
- Include detailed analysis of shifts in handovers outlining the volume drivers and important information or actions taken during shift to ensure management and the team is always up to date and able to take follow up actions post shifts.
- Effectively communicate findings concerning processing issues to relevant stakeholders with informative and detailed supporting analysis of the issues being experienced so stakeholders can make informed decisions and take relevant actions.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Intermediate / Advanced Excel Skills
- Experience dealing with and resolving transaction processing issues.
- A good functional understanding of transactional processing via Mobile money, Cards, E-cash/E-Wallet and more.
- Have a technical understanding of data sources, analysing of data and reporting
- Strong ability to identify tends in processing through detailed analysis
- Strong Reconciliation / auditing of statements experience is essential
- Fintech/ Bookkeeping/ Financial qualification is preferred
- Innovative and solution driven
- Deadline Driven and good time management
- Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Adapt well to change
- Strong sense of accountability and responsibility
- Self-Development Driven
- Ability to work under pressure
- Strong attention to detail
- Strong team player
- Strong written and Oral communication
- Strong ability to resolve escalated queries, independently
- Knowledge/exposure to financial product development / implementation would be advantageous
- A successful candidate must be willing to work weekends and public holidays as per business requirements
- Able to work independently and manage time effectively, as well as work collaboratively with multi-disciplinary team
go to method of application »
Main purpose of the role and job summary:
- The Fraud Investigator will be responsible for mitigating suspicious and fraudulent activity during the various phases of our customer journey with Betway. This will be achieved by identifying patterns, trends or anomalies which are outside of the ordinary customer’s behaviour. Monitoring and reviewing of high–risk transactions is required, and role further necessitates reporting of findings to escalated parties and stakeholders. There is a need for interaction with internal and external parties to explore, suggest and motivate on best practises to management.
Key Responsibilities:
- Monitor real time engines and queues and identify high risk transactions within the business portfolio.
- Observe customer transactions to identify fraudulent activity such as account takeover, friendly fraud, theft and similar other risks.
- Identify fraudulent transactions and cancel them from further processing.
- Resolve queued transactions within the service level agreements to reduce potential revenue losses.
- Interact with banks and customers to validate information and to confirm or cancel authorizations.
- Resolve customer issues within the scope of existing service level agreements.
- Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
- Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
- Ensure confidentiality of all information collected during investigation.
- Determine existing fraud trends by analysing accounts and transaction patterns.
- Identify system improvements to prevent fraudulent activities.
- Recommend anti-fraud processes for changing transaction patterns and trends.
- Recommend new software tools used for fraud detection, prevention and reporting activities.
- Generate suspicious activity reports and risk management reports for Managers.
- Review SDD KYC for account deemed high risk.
- Ensure accurate and appropriate responses to disputes.
- Monitor disputed transactions for possible fraudulent activity.
- Serve customers by resolving product and service problem
- Reviewing of customer withdrawals and identifying suspicious patterns, trends or behaviours and taking the necessary action to secure the account.
- We applicable, logging of the necessary Suspicious Transaction Reporting or Suspicious Activity Reporting to the relevant stakeholders.
go to method of application »
About our Role:
- As the AML Transactional Monitoring Team Lead, your duties will include assisting with the management of the AML/CFT Transactional Monitoring vertical, to ensure compliance with the related statutory and/or regulatory requirements from the different regions globally, in respect of any and all anti-money laundering, countering the financing of terrorism and sanctions
Key Responsibilities:
- Operationalize the AML, CFT & Sanctions legislative requirements. This includes processes and practices to ensure AML, CFT and Sanctions obligations are well understood
- Managing resources in an efficient and effective manner
- Remaining abreast of AML, CFT and Sanctions behaviours, issues, policies, regulations, criminal typologies, industry best practices and developing trends within the industry
- Drafting of standard operating procedures and providing training to the team
- Distributing workload for the team, while creating an environment oriented to trust and open communication
- Overview of the efficiency the AML/CFT transactional monitoring alerts and enhancement of non-performing rule sets
- Enhancing the current transactional monitoring rule sets to keep current with the latest trends and typologies
- Timely escalation of any ML / TF risk, breaches and / or spikes to Management to ensure it as attended to and remediated within applicable regulatory timelines
- Performing weekly and monthly quality assurance on a transaction monitoring teams work
- Support in project management and with new business initiatives and further drive implementation of these requirements within the transactional monitoring vertical
- Support with system monitoring and enhancements as and when requirements change and when new requirements are provided
- Compiling monthly statistical reports to management and updating daily MI statistics
- Ensuring tasks are completed within agreed deadlines and proper record - keeping
- Maintaining a strong team spirit and building and maintaining excellent relationships with stakeholders (internal / external)
- Creating and improving new services and processes while successfully leading your team through continuous change
Skills and Experience Required:
- Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
- Familiarity with AML/CFT
- Anti-Money Laundering diploma or similar qualifications an advantage
- Professional certification with an organization, such as the Association of Certified Anti Money Laundering Specialists (ACAMS), gives a distinct advantage
- Superb analytical skills
- Ability to organize and analyze complex data sets
- Ability to easily grasp and comprehend AML risks specific to a particular business unit and develop extensive user requirements as well as recommend automated solutions to reduce those risks
- 2 years' experience in managing a team
- Strong interpersonal and organizational skills
- Successful candidate must be detail-oriented and highly confidential
- Experience preparing regulatory reports (SARs/STRs)
- Experience conducting investigations relating to AML/CFT
- Ability to multi-task and handle several different projects
- Strong work ethic and attention to detail
- Proficient time management skills
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail