Active Jobs at Shoprite Group of Companies

Purpose of the Job    

• The Project Support Specialist provides specialist operational and governance support that underpins effective project delivery by ensuring project standards, controls, and information management practices are consistently applied.
• The role independently manages defined project support activities, maintains accurate and reliable project documentation and reporting, and supports quality and compliance across project processes.
• By proactively resolving routine operational issues, identifying gaps in documentation or process adherence, and escalating exceptions where required, the Project Support Specialist enables project teams and leaders to focus on delivery outcomes while ensuring projects are executed with discipline, transparency, and consistency.

Job Objectives    

Project Support & Enablement 

• Independently manage assigned project support activities across multiple projects or workstreams, ensuring consistent application of project standards and controls.
• Enable effective project execution by monitoring progress information, dependencies, and actions against agreed plans, and highlighting deviations or risks.
• Identify, investigate, and resolve routine project support issues related to documentation, data integrity, or process adherence, escalating non-standard or high-risk matters as required.
• Prepare analysis, insights, and structured inputs for project meetings, reviews, and governance forums to support informed decision-making.

Project Process & System Management 

• Apply and reinforce adherence to defined project initiation, take-on, change, and delivery processes.
• Maintain, validate, and update project data within prescribed systems, ensuring accuracy, completeness, and timeliness.
• Manage and maintain a clear audit trail of project documentation, approvals, sign-offs, and revisions in line with governance requirements.
• Support governance and assurance activities by compiling, validating, and coordinating documentation required for reviews and approvals. 

Documentation & Information Control 

• Own the quality, structure, and maintenance of project documentation within approved systems and repositories.
• Ensure all documentation complies with agreed standards, templates, naming conventions, and version control requirements.
• Prepare and maintain project packs, status reports, briefs, dashboards, and handover documentation with minimal supervision.

Quality Control & Compliance 

• Perform quality checks on project documentation and information to ensure completeness, accuracy, and alignment to standards.
• Identify trends, recurring issues, or gaps in documentation quality or process compliance and recommend corrective actions.
• Support compliance with project governance, audit, and reporting requirements, including readiness for internal or external reviews.

Stakeholder Engagement & Support

• Engage with internal and external stakeholders to facilitate information flow, clarify requirements, and coordinate inputs related to project support activities.
• Communicate project information clearly, professionally, and consistently to relevant stakeholders.
• Capture, analyse, and track feedback, risks, and issues related to project support and process adherence, ensuring appropriate follow-up and escalation. 

Continuous Improvement

• Proactively identify opportunities to improve project support processes, tools, templates, and ways of working.
• Contribute to standardisation, efficiency, and knowledge sharing across projects by documenting best practices and lessons learned.
• Support the implementation of improvements or changes relating to project tools, systems, or governance frameworks.

Qualifications    

Essential:

• Diploma or degree in Business, Project Management, Operations, or a related field

Experience    

Essential:

• +4 years’ experience in a project support, project administration, or PMO environment, or similar role.
• Experience supporting multiple projects or portfolios within a matrix environment.

Knowledge and Skills    

• Strong proficiency in MS Office 365 and project tracking and reporting tools.
• Industry-specific or organisational context experience.

Closing Date    

• 2026/05/18

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Purpose of the Job    

• The purpose of the Trainer (Portfolio) role is to deliver on Training delivery to the specific divisional portfolio being serviced. Using the Training Delivery framework developed in the Group L&D Solutions space, the role ensures the effective training delivery to achieve business objectives.
• The role establishes business training briefing inputs and works closely with the L&D team to create suitable training inputs in conjunction with People Partners and business.
• This role achieves success by driving an effective, professional and proficient training experience within their specific business/divisional portfolio for permanent and non-permanent staff members.
• The Accredited Trainer portfolio will deliver a wide variety of course content primarily focused on the Accredited learning materials but may from time to time need to present or convey non accredited course material.
• The accredited training falls in line with the SETA requirements and requires trainers who are accredited in delivering the associated outcomes based course content and unit standards - National Qualifications Framework (NQF) and associated NQF credits that learners can obtain when completing certain unit standard.
• The SETA requires both registered accredited assessors and moderators. In this portfolio there is a close relationship with the L&D Design and Development team to facilitate the transfer of the instruction design to enable the trainer to deliver according to the required unit standards.

Job Objectives    

Employee Centric Delivery

• Utilise a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs.
• Monitor and measure effectiveness of all training.
• Partner with the L&D team to develop and deliver high quality training interventions and where required, to ensure that the outcomes and required units standards for accredited training materials is adequately delivered.
• Together with the L&D team, Divisional People Partner and Training Delivery Manager, conduct specific training needs assessments to support the design, development and delivery of relevant training.
• Ensure the overall quality in all training processes.
• Establish, plan and schedule training in consultation with the relevant stakeholders.
• Arranging of appropriate training venues, equipment, training materials as applicable etc.
• Ensure successful transfer of knowledge and competence through effective training facilitation techniques.
• Together with the L&D team Divisional People Partner and Training Delivery Manager, Setting up, administering and conducting training assessment tools, such as CBT’s, final assessments where relevant etc.
• Complete all relevant training administration accurately and timeously.
• Periodically evaluate ongoing programs to ensure if they reflect any changes and update delivery of the revised content on a regular basis.
• Regular reporting and providing feedback to the relevant stakeholders.

People (Self, Team & Organisational)

• Participating in, and aligning with the Divisional Training team to deliver training services to the business.
• Participating in various Divisional Training team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued.
• Participating in various Divisional Training team activities that foster a wellness culture to ensure that the team mentally, physically and emotionally feels supported.
• Participating in the enablement of a culture of open and transparent communication within the Divisional Training team.

Financial, Reporting & BI

• Ensuring accuracy in data input and relevant reports as applicable to the Divisional Training team.
• Using official data sources to inform administrative outputs.
• Assisting with compiling basic reports for input to broader People requirements.
• Consolidating basic costs or data as required by the Divisional Training team and other training stakeholders.

Governance & Compliance

• Ensuring compliance with relevant labour relations frameworks and legislation.
• Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements, POPI Act, Skills Development Act.
• Identifying and mitigating of Divisional Training risks.

Future-Fit

• Participating in the integration and effective flow of work with other solutions and service areas.
• Identifying opportunities for continuous improvement in training delivery services.
• Suggesting or sharing ideas related to relevant training technology requirements where required.

Qualifications    

• Diploma in HR, OD, Training and Development or equivalent Grade 12, National Senior Certificate Experience within the FMCG, retail sector or similar.

Experience    

• 1 Year experience in an Accredited Training Delivery role rendering Training delivery on content and material of an accredited nature with unit standards and NQF credits with exposure to assessment and moderation is essential.

Knowledge and Skills    

• As relevant to perform the role.

Closing Date    

• 2026/05/18

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Purpose of the Job    

• The purpose of this role is to create and implement high quality data, application and technology architectures that meets OK Franchise business needs and requirements.
• The role is accountable for architecting and designing comprehensive solutions of low to medium complexity within an assigned portfolio, and partners with key stakeholders (e.g., project managers, business analysts, etc..) to create solutions that are aligned to architecture and technology standards and principles.

Job Objectives    

• Create architectures and designs for solutions that are aligned with business blueprints, non- functional requirements, delivery constraints, data, application and technology standards, and architecture standards.
• Analyse and ensure understanding of specific business requirements within assigned portfolios in the context of the current business environment and document the current technology landscape using easily understandable language and visualisation techniques.
• Keep up to date with current and future trends in Information Technology in the retail industry and provide insights into new developments in IT solutions for the retail industry
• Execute/Create logical and physical solution designs, using appropriate modelling techniques and methodologies.
• Research and propose suitable solution(s) and alternatives that address the assigned portfolio project/business needs or requirements as defined by the business, solution delivery and operations areas and engage senior Solutions Architecture team to obtain agreement on solutions identified.
• Support and execute provision of assigned solution architectures aligned to the strategic direction of business, data, application, and technology architectures and maintain Shoprite’s enterprise architecture repository.
• Research and analyse solution architecture best practice trends and emerging technologies, determine the potential impact within an assigned area / portfolio, and work with the solution architecture team to determine feasibility.
• Ensure solution architecture quality across multiple projects and serve as the primary point of contact for solution design 
• Execute the design, implementation and functioning of solutions in an assigned area/portfolio, partnering with the senior solutions architecture team to define and develop appropriate solutions.
• Support the solutions architecture team on all assigned projects
• Work closely with Business, Business Analysts, System Analysts and Project Managers to design and  implement solutions.
• Review solution architecture deliverables throughout the system lifecycle of assigned projects for compliance to architecture principles and standards.
• Detect critical deficiencies in the current solution architecture of assigned projects and escalate for prompt action.
• Define solution design standards and SDLC governance requirements
• Support the development of frameworks, policies, procedures, and templates for Solution Architecture within an assigned area.
• Perform all solution design within solution architecture principles and framework and ensure quality compliance criteria are used to guide all related technology decisions. Support the development and setting of solution modelling standards and guidelines.
• Perform, deliver, and report on all assigned solutions architecture projects within defined metrics and performance standards across solution architecture processes.

Qualifications    

• 3+ Diploma /Degree in Information Systems / Sc. Computer Science (or similar) - (essential)
• Fundamental Certification in cloud technologies - (desirable)

Experience    

• Experience in SQL – (essential)
• Experience in JavaScript - (desirable)
• +1 years’ experience in a Solutions Architect or similar role with some understanding architectural design principles - (desirable)
• Experience and aptitude in translating and articulating the difference between business and system requirements – (essential)
• Design and architecture skills with exposure to delivering well designed enterprise class systems – (essential)

Knowledge and Skills    

• Knowledge and experience in the identification and formulation of solution architecture and solution alternatives and their assessment. – (essential)
• Practical knowledge of application development methodologies and practices. – (essential)
• Knowledge and understanding of current research and standards in Solution Architecture and emerging technologies – (essential)
• Foundational Knowledge of Agile ways of working - (desirable)

Closing Date    

• 2026/05/26

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Purpose of the Job    

• The Area Development Manager is responsible for growing and optimising the business footprint within a defined geographic area through the development, activation, and performance management of agent networks or field channels.
• The role drives sales growth, ensures operational excellence, and delivers a consistent customer experience while operating within regulatory, compliance, and governance requirements.

Job Objectives    

Area Growth & Commercial Delivery 

• Drive area-level growth through agent recruitment, activation, and performance optimisation.
• Deliver sales, usage, and revenue targets in line with business strategy.
• Identify growth opportunities within the area and implement targeted activation plans.
• Monitor market trends and competitor activity to inform local tactical decisions.

Agent / Channel Development 

• Recruit, onboard, and develop agents or distribution partners within the area.
• Enable agent productivity through training, coaching, and on-the-ground support.
• Ensure agents are operationally ready, compliant, and performing to standard.
• Build long-term partnerships with agents, community stakeholders, and local businesses.

Performance & Operations Management

• Track and analyse performance metrics (sales, activity, compliance, productivity).
• Identify underperformance and implement corrective actions.
• Ensure consistent execution of operating models, processes, and service standards.
• Maintain high levels of data accuracy, reporting, and operational discipline. 

Compliance, Risk & Governance

• Ensure adherence to company policies, procedures, and regulatory requirements.
• Conduct regular compliance checks and operational reviews within the area.
• Identify, manage, and escalate operational, financial, or reputational risks.
• Support audits, investigations, and governance requirements as needed.

People Leadership & Capability Building

• Lead, motivate, and coach field teams where applicable.
• Provide clear performance expectations, feedback, and development support.
• Foster a performance-driven, customer-centric, and ethical culture in the area.
• Manage day-to-day people matters in line with HR policies.

Stakeholder Management 

• Act as the primary business representative within the assigned area.
• Collaborate with internal functions (Sales, Operations, Compliance, Finance, Marketing).
• Communicate insights from the field to inform process, product, and customer improvements.

Qualifications    

Essential:

• Diploma or Degree in Business, Management, Sales, or related field

Experience    

Essential:

• +3 years’ experience in field sales, area management, distribution, or channel development or similar

Knowledge and Skills    

• Proven experience in growing and managing agent or partner networks (essential).
• Experience operating in regulated or governed environments (preferred).

Closing Date    

• 2026/05/19