Active Jobs at Tower Group

JOB PURPOSE

• To control and manage the entire file process for their trades.

KEY PERFORMANCE AREAS

• Maintain and update sailing schedule.
• Manage and monitor bookings with shipping (include monitoring daily stack dates)
• Process bookings and send booking confirmation to customers.
• Follow up on Quotes to fill up under utilised containers.
• Clear Internal Sentry (latency) reports.
• Strategic container planning to get the best utilization per container.
• Handling Hazardous applications / paperwork
• Send transport and packing instructions to warehouse and transporter.
• Send empty depot releases to shipping line prior to container collection.
• Receive all required shipping documents: Shipping instruction / Bill of entry prior to packing / Commercial invoice / packing list and fumigation certificate.
• Process shipping line’s shipping instruction
• Prepare required trade documents (EG CNCA for Luanda)
• Invoice customers
• Process creditor invoices
• Submit RCG to SARS
• Print, stamp, and release bills for customer collection
• Process cargo dues
• Process acquittals to shipping line.
• Cost, close and post file
• Tracking (as back up to Clerks) 1st leg container tracking 1st leg cargo release dates
• 2nd leg cargo release dates
• USA - AMS filing / EUR – ENS filing.
• Issue telex releases as per SOP.
• Emails – assigning emails within the given timeslot, reading, and replying to emails within 6 working hours of receipt.
• Back up for appointed Buddy.
• Assist with training staff members.

KEY COMPETENCIES

• Ability to work in a fast-paced, demanding environment.
• Excellent time management skills
• Attention to detail.
• Ability to use initiative.
• Skilled with a sense of urgency

QUALIFICATIONS/SKILLS

• Matric
• An additional qualification in this field is preferred.
• Microsoft Office

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• The Health and Safety officer will coordinate health and safety function in the organisation. This includes the identification of hazards and the assessment of risks, putting appropriate safety controls in place, and provides advice on accident prevention and occupational health. The Safety Officer will also ensure compliance with all relevant legislation regarding all workplace activities and the use of plant, equipment and substances. The role has a strong focus on training, continuous knowledge sharing and building a safety culture in collaboration with all stakeholders on the shop floor.

MINIMUM QUALIFICATION

• Relevant National Diploma or Nebosh Certificate
• HIRA (Hazard Identification Risk Assessment) knowledge and training
• Incident Investigation – working knowledge and training
• Must have a valid driver’s licence
• ISO 14001 and ISO 45001 

PREFERRED QUALIFICATION

• Degree in Safety Management or Nebosh Diploma 

EXPERIENCE

• 3 – 5 years relevant experience in environmental and safety management, preferably in Automotive Manufacturing or Manufacturing
• Sound working knowledge of safety and environmental legislation (OHS Act 85 of 1993 and eThekwini By-Laws, current occupational health and safety procedures, policies and standards 

TECHNICAL PRE-REQUISITE COMPETENCY PRE-REQUISITE

• Good working knowledge of safety and environmental legislation (OHS Act 85 of 1993 and National Environmental Management Act), current occupational health and safety procedures, policies and standards and NOSA safety systems
• Working knowledge of ISO 14001 (2015) and ISO 45001 (2018) standards
• Good working knowledge of Workman’s Compensation/COID Act
• Contractor management skills
• Proficiency in all technical / operational aspects of safety management to be able to do root cause analysis and accident investigation
• Administration and reporting skills
• Relevant systems knowledge, including MS Office
• Observant, with good questioning and investigation skills
• Accurate, methodical and self-driven (a strong quality focus is critical in this role)
• Good relationship-building, teamwork and facilitation skills
• Good verbal, written communication and presentation skills
• Self-driven, motivated, resourceful individual who takes accountability for quality and follow-through
• Strong planning, organising, co-ordination and monitoring skills
• Results-focused and deadline-driven
• Assertive in challenging constructively and driving compliance
• Learning agility

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Implement global and national safety standards.
• Build awareness through ongoing communication and knowledge sharing to encourage healthier, safer working practices.
• Conduct safety patrols and report on findings (ideally at least 80% of time to be spent on the shop floor). This includes ensuring:
• A safety first, environmentally compliant environment in line with ISO 14001 (2015)
• Conducting risk assessments for all processes
• SOPs are followed and STOP CALL WAIT is followed for any abnormal or non-standard operations
• All machines are in safe working condition and that maintenance schedules are followed
• Daily activities on the shop floor align with safe working methods and SOPs
• Correct PPE is used
• Contactors have relevant permits and that they adhere to safety specifications and 37.2 agreements
• Ensure legal appointments are in place, valid and understood.
• Chair the monthly Health and Safety committee meeting.
• Support with the company’s ISO 14 001 EMS, internal auditing and management and diagnostic reviews.
• Conduct morning toolbox talks and safety briefs
• Work with relevant managers to ensure all facilities are in good working order, including working with Maintenance to highlight problems and ensure resolution.
• Execute the Safety Training and Development Plan, including co-ordinating outsourced training providers.
• Train and induct new starters and emergency / unscheduled contractors prior to them coming on site.
• Present training and simulations.

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Objectives of the Role

• This is a critical role within Architecture and serves as the owner of the customer solution roadmap, Technical Design, support and commercial build of E2E customer solutions. Internal Technical focus 60%, external Technical and customer focus 40%.
• This role will be required full-time in Umhlanga, Durban and form part of the core Architecture function.

Key Responsibilities:

• Pre-Sales, Sales and Customer interface
• Attend and participate in internal and external meetings relevant to the pre-sales cycle
• Responsible for solution feasibility, qualification and articulation
• Determination of internal and external technology/technical, pricing and vendor requirements for Solutions
• Production and provision of architectural design and execution of solutions for customer requirements
• Ensure proposals and solution amendments are responded to with adequate quality, within prescribed timescales, with input from engineering, procurement and project delivery.
• Provide technical and solutions support and advice for Sales Team, and assist in evaluating opportunities, based on technical requirements and alignment with business capabilities. 
• Ensure collaboration with vendors and partners to understand latest offerings
• Internal engagements with Sales teams
• External engagements with Customers
• Technical interface
• Consult with the Technical Teams to assist in the development of solutions (designs equipment/hardware, configurations, etc.) to meet company requirements and customer needs
• Ensuring compliance with the company's Architecture and Engineering standards, specifications, policies and protocols in the formulation of the Design Diagrams and Technical Solution Document (TSD) for all Customer solution requirements
• Owning the process and following correct approval protocol from Divisional Technical Leads
• Technical oversight of the development and delivery of the Solution over the project lifecycle
• Analysis of key performance metrics and indicators for network infrastructure to ensure service availability
• Analysis of infrastructure resource utilisation, trending, and capacity planning
• Create and update documentation for all relevant procedures, solutions and architectures
• Internal engagements with Technical teams
• Operations interface
• Production and provision of complete Solutions Delivery and Support Packs in line with Operations (Delivery and Support) requirements
• Solutions review post implementation and customer handover of the Solution to the customer (Designed versus As Built)
• Internal engagements with Delivery and Support teams
• Procurement and Vendor interface Product Development Input, ensuring product positioning is achieved, delivering key benefits, targets and deliverables
• Definition/Provision of Vendor technology requirements for selected Vendors (preferred/identified)
• Assessment of solutions proposals and quotes received from Technology Vendors
• Final selection, validation and verification of technologies and Vendors required for the Solution based on internal, external and customer requirements
• External engagements with Technology Vendors
• General
• Participate and contribute to internal and external meetings as required
• Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as reasonably requested by a member of the company
• Regularly familiarise yourself with the company’s portfolio of Products and Services, Customers, Suppliers and internal Procedures
• Be willing and able to work in such locations as relevant to the successful delivery of the assigned projects
• Be a professional and courteous representative for the company at all times

Key Relationships

• Internal Sales, Operations and Technical Teams
• Suppliers and third-party vendors
• Customers Technical Teams

Necessary Experience and/or Qualification

• 5+ years of Pre-Sales and/or Solution Architecture experience in a service provider environment
• 5+ years of Technical Engineering experience
• Relevant network certifications an advantage ie Cisco, Fortinet, AWS and/or Azure
• Deep technical understanding of networking, voice and secure cloud products and services
• Knowledge and experience of physical network infrastructure 
• Experience in communicating complex technical solutions directly with customers 
• Experience in articulating technical designs and requirements in a structured format
• Personal Skills/Competencies Required
• Excellent written and verbal communication skills
• Excellent Visio skill in creating diagrams both internal and external facing
• Excellent documentation and technical design documentation skills
• Technical and strong analytical skills required 
• Creative approach to problem solving 
• Interpersonal communication and customer service skills to work successfully with prospects, customers and performance teams to meet performance goals.
• Self-motivated, project and account management experience
• Travel to prospective customer’s sites as necessary
• Ability to follow standard engineering principles and practices
• Able to create strong relationships with customers

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• Our client, within the manufacturing industry, is seeking the skills of a Human Resources Manager who ideally comes from a manufacturing background.

Ideal qualifications:

• National Diploma/Degree in HR related field of study

Applicants must have strong skills in: 

• Industrial relations
• Bargaining Councils
• Recruitment
• HR Planning
• Staff management
• Performance management
• Training and development
• Payroll

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Position Summary:

• Responsible for timely and successful closing the month-end, quarter-end and year-end closing for
• South Africa in coordination and collaboration with the Mauritius Quality Service Centre (QSC),
• Point of entry and responsible for timely preparation and completion of Annual Financial Statements
• Audit.
• Point of entry for corporate audit, coordinate and collaborate with BU Directors to close audits.
• Responsible for Taxation in South Africa.
• Point of entry for Region / HQ queries related to the Trial balance and reporting.
• Managing the variety of stakeholder for the meeting Area’s objectives and KPI’s.
• Budgeting and forecasting for overhead costs, CAPEX and DND revenue for the Area.

Key Functions and Accountabilities:

• Oversee the completeness and accuracy of all General Ledger accounts.
• Responsible for timeous and accurate month-end, quarterly and year-end closing as per company guidelines.
• Responsible for accurate and timely submission of quarterly overhead budgets and forecast including Detention & Demurrage revenue, investments, IFRS16 leases, etc.
• Coordinate maintenance and improvement of processes together with the QSC, Area / Region.
• Responsible for achievement of all targets in BA by working closely with the QSC, Area / Region.
• Responsible for timely preparation of annual financial statements by coordinating with external service providers.
• Responsible for calculation and submit all tax returns in an accurate and timely manner and attending, closing of taxation / vat audits and assessments.
• Is the point of entry for financial audit queries / requests, ensuring timeous closure of all audit topics.
• Responsible to follow up, close off all audit queries.
• Assist with and report to corporate audit to confirm the closure of audit queries.
• Implement and monitor processes to avoid the recurrence of audit findings together with introducing preventive processes to reduce and eventually eliminate audit findings.
• Work with all departments to proactively implement measure to prevent revenue leakage and overcharging on the Operational side.
• Produce and maintain management report packs to constructively address matters of risk and possible financial loss.
• Travel to Third party agents countries for audit and face to face meetings if needed.
• Must escalate Country and Area requirements to relevant stakeholders in order for Area to successfully meet our objectives and KPI’s.
• Hold regular meetings with QSC.
• Keep abreast of developments in Customer Services, Sales, Operations to inform Management of impact of changes as well as ensure our processes.
• Preparing cost and revenue analysis, trends, Business cases, PowerPoint presentations for the Area /Country
• Adhoc requests from Management.
• Drive innovation to create meaningful reporting and to address critical topics.

Skills and Knowledge Required:

• Related Tertiary qualification and/or related experience.
• Strong management accounting, financial accounting and tax experience.
• Strong internal audit experience.
• Excellent understanding of Shipping 
• Excellent Excel and PowerPoint skills and reports writing.
• Excellent verbal and written communication skills, ability to converse with stakeholders on
• different levels in the internal and external organization.
• Analytical, self-starter who comfortable working independently.