Job Opportunities at Ernst & Young Global Limited (EY)

• Management and Boards of Directors rely heavily on Internal Audit to provide important proactive assessments and assurance around the effectiveness of controls and company processes, while also providing objective advisory support. You will be engaged in delivering some of the most significant and class-leading internal audit and risk engagements globally. As part of our market-leading global network of risk professionals, you will gain the valuable experience you need to become a successful risk advisor. At EY, we recognize that it is the perspectives, skills and enthusiasm you bring to our clients that makes the difference.

Your client responsibilities

• Work effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress.
• Assign and manage tasks with other team members considering engagement needs and identified business outcomes, and organize own work such that important items get done first.
• Build strong internal relationships within EY and with other services across the organization.
• Research client industry, company structure, key customers and suppliers and possible insight into operations and the various processes
• Develop and maintain productive working relationships with client personnel.
• Collaborate with the client to identify critical project outcomes, work products, barriers to success, and changes in expectations or scope.
• Manage own time in line with budgets
• Prepare or review business process descriptions through interviews with the client’s middle and senior management and documenting understanding of business process and confirm the business process descriptions by performing a walkthrough of the process.
• Identifying possible business risks and control weaknesses from the business processes under review.
• Drafting detailed audit programmes to test controls in place.
• Identify basic data analytic procedures
• Assessment of design and implementation of key controls as well as the operating effectiveness, accuracy and validity thereof.
• Compilation of working papers substantiating scope and results of testing.
• Provide a coaching / mentoring role.
• Review sections prepared by junior staff
• Draft individual sections of documents and presentations to explain issues and solution options and implications.
• Display a logical thought process in understanding client challenges and exploring possible solutions.
• Identify and escalate potential risks and issues to project manager along with suggested preventive or mitigating actions.
• Draft audit findings for review by EY Senior Management.
• Assist with presenting findings to client
• Assist with drafting proposals

Your people responsibilities

• Act as a visible role model for our people.
• Coach and mentor junior team members.
• Give honest supportive feedback to colleagues.
• Take personal responsibility for own performance and career development.
• Play an active role in EY and Service line team activities.
• Understand and follow workplace policies and procedures.

Technical skills requirements

• Must have Honours in Internal Audit, Accounting, Business, Finance or other related field
• Must have CIA
• Minimum of 5 years of related work experience
• Related audit or applicable business experience
• Proficient in Microsoft office (including Excel, Word, Outlook and PowerPoint).

Additional skills requirements

• Strong analytical, interpersonal and communication skills.
• Demonstrated integrity, values, principles, and work ethic.
• Enquiring Mind
• Analytical
• Self-starter
• Team Player
• Share EY’s values and vision
• Disciplined
• Able to handle pressure
• Team building ability
• Good communication skills

go to method of application »

• The HROSS will be responsible to action resolutions, prepare accurate data files and guide internal clients in Core HR related processes and systems. The ideal candidate will be able to work in a team supporting multiple, complex HR platforms including, the SAP Success Factors product suite, Service Now and other internal Global systems. The HROSS also collaborates with our team of Global technical specialists on daily technical resolutions, deliverables and local requirements.

Key responsibilities:

• Reporting to the HR Operations System Specialist Manager, you are expected to engage with various internal clients and the Global team to clarify any open operational or technical case management issues and queries.
• Coordinate and manage employee data related operations, implement controls and deliver outputs between Talent, Onshore and Offshore Service Delivery Centres (IBM) and Payroll.
• Regular reviews of Role Based Permissions and complete regular system access audits of HR applications to ensure people have the appropriate level of access
• Responsible for project deliverables in transitions to Service delivery teams, by providing training on systems and processes.
• Responsible for assisting with technical queries and resolutions to Service Delivery leads in day-to-day management of processes and transactions.
• You are expected to analyse and perform data validation reviews, consult with stakeholders and take action to correct data where applicable.
• Responsible to produce reports for legal or regulatory requirements as required by various internal and external clients.
• Manage relationships with HR Systems Global teams and provide support to our Region Service Delivery Teams.
• Provide local support for changes to global systems (for example, participation in testing, adaptation of release notes) and update Talent and Transactional team in the delivery of routine, but essential, activities such as project deliverables and testing.
• Responsible for a successful resolution of Region /Cluster /Country technology and data issues and provide insight to the local Talent team(s) on how technology can be used to maximize benefits.
• Developing, updating, maintaining technical documentation and updates to Quick Reference Guides, Work Instructions and Chat Bot content for the Africa region.
• Providing support around audit requirements

To qualify for the role you must have

• Minimum of 4-6 years of SAP Success Factors (or a similar off-premise HRIS platform), Service Now, Microsoft 365, various automation tools, supported by experience gained through a combination of implementation projects and post go-live support
• Relevant functional experience for data extractions from source SAP systems to downstream systems
• Relevant qualification preferably a degree in HR/IT/Finance
• Education in Computer Science/Telecom/Electronics Engineer data management/analytics preferred

To complete the picture, you’ll also have

• People skills to collaborate with team members to understand business requirements and create clear, technical and functional resolutions.
• Ability to provide status updates and to follow through on escalations to ensure timely issue resolution.
• Strong sense of accountability for the end-to-end support to all internal and external (alumni and vendors) clients.

Skills and attributes for success

• Experience in handling highly critical and sensitive employee data
• Knowledge and experience with HR systems and HR Operations
• Act as a point of contact for the Africa Region HR systems
• Responsible to deliver with agility as part of a stable team
• Managing HR Systems administration in a large complex organisation
• Ability to inform and influence non-technical stakeholders and to build good relationships and work virtually and across borders
• Methodical, organised with excellent attention to detail.
• Sound project planning skills, able to manage own and others including stakeholders time in order to meet deadlines
• Results-orientated and committed to meeting deadlines
• Ability to remain calm under pressure
• Responsible for problem solving and quick decision making
• Understanding of change control management requirements when introducing system and process updates and changes
• A team player with strong analytical, communication and interpersonal skills
• Hands on experience with systems such as: Success Factors Employee Central, Field Glass, SF Recruitment, SF Compensation, SF Onboarding, LEAD(SF Learning), Role Based Permissions (RBP), SAP (Finance), ServiceNow HR (SNOW), DocuSign, SAGE/VIP and SharePoint ( Microsoft 365).

What we look for in our ideal candidate

• An engaging style to work with stakeholders at various levels across various cultures to become a trusted advisor
• Strong team player, exceptional work ethic, product mindset, client centricity and a relentless commitment to EY values.
• Able to act independently, seeking consultation guidance and advice as appropriate
• Actively supports and provides day-to-day guidance, feedback and on-the-job coaching to team members and clients
• Consultative approach and take appropriate action regarding issues which may potentially impact the quality of services delivered
• Constantly updating yourself about new offerings from SAP as part of the Global implementation road map as well as seeking innovative solutions to creating efficiencies in processes