Available Jobs at Capitec Bank

Purpose Statement

• To enable Data Scientists and Decision Scientists to do work more efficiently; build, implement, improve and support platform improvements which will support delivery of the Capitec AI strategy.
• To collaborate in creating and delivering the AI strategy to ensure Capitec is able to compete in a fast-changing landscape. The effective use of AI technologies will be a key strategic differentiator in the future.

Experience

NB: Length of experience for Machine Learning Engineers is conditional on the qualifications obtained

• Machine learning and software development experience
• Delivering nonstandard predictive models into a production environment 
• Working with Python and SQL
• Experience with the modern software development best practices, 
• Working in cloud environments.
• Experience with big data processing frameworks

Qualifications (Minimum)

• Masters Degree in Information Technology - Computer Science or Engineering - Other

Qualifications (Ideal or Preferred)

Knowledge

• Machine learning model life cycle
• Knowledge of machine learning patterns and concepts
• Understanding of distributed systems
• Understand a broad range of data structures and algorithms, and which to use
• Knowledge of engineering and operational excellence best practices
• Ability to debug code through common troubleshooting techniques such as metrics, logs and traces
• Predictive modelling techniques (statistical and machine learning) and deployment

Skills

• Analytical Skills
• Decision making skills
• Planning, organising and coordination skills
• Problem solving skills
• Researching skills

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Purpose Statement

• To accurately execute and process all work in the Trade Department in accordance and compliance to the guidelines outlined in Capitec Bank Policies and Procedures, aligned to the Uniform Customs and Practice for Documentary Credits (UCP600), the Uniform Rules for Collections process (URC522) and clean collections.

Experience

Minimum experience:

• 2-3 years’ general banking experience  
• 3-5 years’ experience in Trade Finance and Foreign Exchange 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum knowledge:

• Solid knowledge and understanding of: Uniform Customs and Practice for Documentary Credits (UCP600) documentary collections, 
• Solid knowledge and understanding of Uniform Rules for Collections process) and clean collections (URC522)
• Good knowledge and understanding of Banking Trade system/s, Treasury/Forex systems and risks.
• Knowledge of the current INCOTERMs (International commercial/trade rules)

Ideal knowledge:

• Credit / Collections principles and life cycle

Skills

• Communications Skills
• Numerical Reasoning skills
• Attention to Detail
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

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Purpose Statement

• To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 3 years
• Experience of managing a portfolio of business customers with a service and financial analysis focus.
• Experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1+ yr spent in the Business Banking environment preparing and motivating credit application

Qualifications (Minimum)

• Diploma in Commerce or Finance

Qualifications (Ideal or Preferred)

• FAIS accredited as Key Individual and approved by FSCA

Knowledge

Minimum:

• Customer relationship management (CRM) principles and techniques
• How to interpret financial statements, balance sheets and basic financial ratios
• Standardized business banking transactional products and other core products relevant to small enterprises
• Business banking product offerings
• Understanding of collateral and balance sheets
• Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
• Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
• Knowledge of competitors offerings
• Regulations, Acts and Codes related to the banking environment.
• Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA) 

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

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Purpose Statement

• To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  

Experience

Minimum:

• 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered"

Ideal:

• More than 1 year’s client service experience within a retail/ financial/ banking environment
• Demonstrated track record of engaging in a sales and client facing environment 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce or Similar
• Certification in Finance or Banking

Knowledge

Minimum:

Knowledge and understanding of:

• Basic calculations
• Retail/consumer service environment

Ideal:

Knowledge and understanding of:

• Capitec Bank Products
• Internal business processes and procedures
• Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

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Purpose Statement

• To gather, analyse and understand business users’ data and analytics requirements and translate these requirements into analytics best practice technical solutions that meet the relevant business objectives. 
• To produce comprehensive business requirements specifications from business requirements leveraging domain, technical and data knowledge and coordinating collaboration from relevant stakeholders (e.g. own Product Line, Shared Services and other support teams) in the Capitec Data Estate

Education (Minimum)

• A relevant tertiary qualification in Information Systems

Education (Ideal or Preferred)

• Certification in AWS Data Analytics Speciality or AWS Architecture

Knowledge and Experience

Minimum

Knowledge:

• Data Warehousing on an enterprise level
• Cloud data estates (e.g., AWS and Azure) 
• Cluster computing fundamentals e.g., Big Data 
• Data Governance and Data Management
• Understanding of data protection
• Financial systems and procedures
• SDLC / DevOps
• Conceptual Data modelling 
• Basic data analysis using SQL (PostgresSQL)
• Understanding of the concepts of data visualisation
• Software Testing and Quality Assurance
• Coaching: principles and practice
• Databases and Database design

Ideal:

• Banking systems environment
• Banking business model
• Agile development life cycle
• Databases and Database design
• Quality Assurance (QA)
• Amazon Redshift

Experience

Minimum:

• At least 7 years’ proven experience within information systems, business intelligence or data warehousing environments
• At least 7 years’ proven experience in drafting Business Requirement Specifications/Documents and translating requirements between business and functional stakeholders 
• Experience in Business Analysis using various techniques to describe business needs e.g. conceptual model, ERD, Test Cases, Data Flows, UML models, Data Dictionary, Business processes flows, etc.
• Experience in providing technical coaching to more junior team members as well as leading projects and/or Communities of Practice (COP)
• Able to perform data analysis and determine the impact on broader organisational frameworks and objectives
• Able to identify and classify data exposure risk from the relevant legislation

Ideal:

• Relevant business domain knowledge e.g., credit
• Business Information Business Analysis experience in a finance/banking environment

Skills

• Commercial Thinking Skills
• Facilitation Skills
• Problem solving skills
• Analytical Skills
• Communications Skills

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Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

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Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience

Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Significant experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1-2 years managerial /leadership experience
• 1-2 years managing a small business centre 

Qualifications (Minimum)

• A relevant tertiary qualification in Finance or Commerce

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Principles and practices of business economics and the current business economic environment. 
• Customer relationship management (CRM) principles and techniques
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). 
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Communications Skills

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About the role

• As the Software Development Manager, you will lead a technical team and provide strategic technical direction to ensure the successful delivery of our product lifecycle. This encompasses the development of new product features, as well as the support and maintenance of existing ones. You will drive efficiency, optimization, and innovation within your teams while fostering their professional growth. Your responsibilities will include collaborating with stakeholders to set priorities and manage deliverables, guiding and supporting your team with technical expertise, and overseeing budgeting and roadmap planning. Additionally, you will work to identify and implement process improvements, encourage innovative solutions, and support team development.

Key Performance Areas:

• People management and development practices and principles
• Stakeholder management
• Functional knowledge particular to the product (e.g. Credit or App)
• Budgeting and accounting principles
• Business analysis and design
• Project Management principles and methodologies

Our ideal candidate has:

• Bachelor’s degree in commerce or information technology – Computer Science
• At least 5 years’ experience in software development management
• Experience in leading a team in Cloud Solutions / Mobile Development

Experience of:

• leading and working in an agile development environment
• crafting roadmaps
• managing a budget
• using technical skills to support and guide a technical team
• to establish priorities and successfully manage deliverables
• utilizing communication and relationship management skills to engage with stakeholders
• using leadership to influence in other areas.