Available Jobs at Smollan

Description
KEY RESPONSIBILITIES:

• Store Placement:
• Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.
• Policy Adherence:
• Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.
• Weekly Meetings:
• Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.
• Weekend Activations:
• Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.
• Execution Excellence:
• Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.
• Price Ticket Maintenance:
• Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.
• Merchandising Execution:
• Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.
• Relationship Building:
• Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.
• Professionalism:
• Adhere to a dress code supplied by HP, always presenting a professional and polished image.
• Demonstrations and Engagement:
• Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.
• Hygiene and Maintenance:
• Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.
• Event Support:
• Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.

Requirements

• High school diploma or equivalent required; additional education or training in sales or marketing preferred.
• Previous experience in retail sales, customer service, or brand promotion preferred.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
• Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
• Detail-oriented with a focus on execution excellence.
• Ability to work independently and manage time effectively in a fast-paced retail environment.

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Job Summary:

• We are looking for a Blitz in KZN to deliver the client KPIs (drive sell out, maintain and grow retail assets and retail mapping) through effective in-store execution and building strong business relationships with store owners and their managers. This role also includes creative display building and store set up.

Key Responsibilities and Deliverables:

• Drive sell out
• Comply with call cycle
• Effective management of returned goods system and follow up on damaged goods collections
• Provide feedback regarding store specific issues
• Communicate and escalate stock issues
• Monitor and communicate pricing in stores, investigating identified discrepancies
• Confirmation of pricing in accordance with promotions
• Communicate and implement sales promotional activity as per client brief
• Training of store sales consultants
• Ensure all store sales consultants are registered on MCS and drive uploads
• Capture required sell out data on HHT
• Effective management of shelf health
• Count stock and determine stock to be merchandised
• Merchandise available stock in line with client brief
• Optimise stock levels, monitor slow/fast sellers and take appropriate action
• Consistent quality checks, respond to poor quality or damaged stock
• Keep area/shelves clean, tidy and uncluttered
• Identify opportunities to cross merchandise and implement
• Communicate and achieve brand objectives
• Management of out of stocks
• Negotiate prime positioning of Samsung products with Store Management
• Effective execution of promotional activity
• Communicate promotional activities to customers
• Negotiate POP material with store owners / managers
• Ensure promotional activities have been implemented, maintained and reported on
• Provide feedback to relevant stakeholders
• Monitor competitors’ new innovations
• Ensure all in-store staff understand mechanics of promotion and provide feedback to Management

Carry out Blitz activities from time to time when required. This includes:

• Assisting at new store openings
• Build-up of promotional events  and displays as required
• Adhoc promotional activities

Effective administration

• Reporting on competitor activities
• Promotional feedback reports
• HHT capture compliance
• Compile monthly promotional calendar
• Ensure assets maintained according to company policy
• Customer service and satisfaction
• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communication and upkeep of knowledge of promotions /product knowledge to provide advice on use of products
• Build and maintain strong working relationships

Key Competencies

• Organisational commitment
• Teamwork and collaboration
• Relationship building              
• Agility                                                              
• Performance and results driven
• Continuous growth & improvement
• Resilience & stress management
• Service Excellence
• Analysis & problem solving
• Sales orientation
• Quality and detail excellence
• Communication                                                                          

Requirements

Reporting Structure:

• Minimum Qualifications: Diploma at NQF level 5, Driver’s license (code 8)
• Minimum Experience: 2- 3 years sales experience in Consumer electronics

Knowledge, Skills & Abilities:              

• Effective Administration
• Customer Service Skills
• Shelf Management
• Communication Skills (verbal & written)
• Team Management Skills

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Description

• We are on the lookout for a Sales Rep in Northern Cape.

As a Sales Rep, you will be responsible for:

• Sales and Communication Management 
• Customer Service
• Key Manage Technology
• Promotional Activity 
• Achieve POP objectives and Targets 
• Operational Excellence
• Stakeholder engagement

Requirements

• 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level
• Diploma/NQF level 5
• Driver’s license and own reliable car
• Communication skills (verbal & written)
• Problem-solving
• Analytical skills
• Computer literacy
• Business acumen
• Attention to detail
• Pro-active thinking
• Leadership skills
• Organising skills
• Negotiation skills
• Selling skills
• Decision making skills
• Industrial relations knowledge