Available Openings at Managed People Solutions

Responsibilities

• Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)
• Count and determine stock to be merchandised as per SOP.
• Draw stock requirements (e.g. fill the space immediately after entering a store) according to SOP.
• Merchandise in accordance with SOP and check product quality on the shelf, stock rotation and price tag.
• Keep shelf and back-up area (e.g. store room) clean, tidy and uncluttered in accordance with housekeeping SOP.
• Execute merchandising activities as per cycle brief.
• Be polite with customer and where needed, escalate to management to resolve issues. Feedback on customer complaints, queries and requests.
• Communicate and upkeep knowledge of product and promotions according to the cycle brief.
• Effectively record merchandising activities as per standard.
• Execute calls as per call cycle.
• Advise manager on identified opportunities in the store (e.g. Additional display and merchandising space).
• Advise manager on out of stocks as per SOP.
• Ensure that an adequate amount of time is spent in trade with each merchandiser in each region.
• Ensure that each merchandiser is executing effectively in trade according to the KPI’s laid out by the client.
• Daily monitoring of merchandisers activity to ensure that all merchandisers are achieving the targeted number of calls per merchandiser.
• Ensure that merchandisers are completing their vehicle inspection surveys and that any issues identified are reported, escalated and sorted out.
• Deliver customer satisfaction by managing customer communication. This includes, recording and promptly acting upon customers complaints, queries and requests and feedback accordingly as per communication SOP and contact grid.
• Actively build relationships with customers by engaging in active communication, resolving issues where required etc.
• Ensure that all escalated queries and challenges are effectively dealt with and resolved.

Requirements

• Grade 12
• Merchandising experience
• 12 months experience in an FMCG merchandising environment (Beneficial)

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Responsibilities Include:

• Conduct thorough market research to identify trends, opportunities, and potential risks within the soft commodities sector, with a specific focus on agricultural products.
• Leverage existing networks and establish new relationships within the soft commodities industry to expand the company's client base.
• Identify and pursue opportunities for collaboration and partnership with key stakeholders, including producers, commodity brokers, traders, and exporters.
• Lead negotiations with aggregators and commodity brokers to secure favorable terms and agreements.
• Act as link between the commercial, operations and product teams.
• Review, input and support sales contracts to ensure they align with customer and deal expectations and deliverables.
• Interact with clients and respond to important inquiries about the company’s products or services.
• Collaborate closely with internal teams, including trading, operations, finance, and legal, to ensure seamless execution of deals and exceptional client service.
• Participate in collaborative business meetings to update key stakeholders and support reporting processes to SA and HQ management teams.
• Prepare regular reports on sales performance, market trends, and opportunities for improvement.
• Act as the main point of contact for clients, addressing inquiries and providing exceptional customer service.
• Generate new business opportunities and manage the entire sales cycle from prospecting to closing deals.
• Identify and target potential clients, industries, and market segments.
• Conduct presentations and product demonstrations to showcase the value proposition of our PaaS offerings.

Requirements

• Strong supply and demand networks and contacts within the target sector/category.
• Bachelor's degree in Business, Finance, Economics, Agriculture, or related field advanced degree preferred.
• Proven experience in in B2B Sales, International trade, soft commodities trading, with a focus on physical commodity trading within the agricultural sector (7 years minimum).
• Extensive network within the soft commodities industry, including relationships with producers, traders, and other key stakeholders.

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Key Responsibilities:

• Determine stock to be merchandised
• Draw stock requirements
• Check vintage, product quality on the shelf, stock rotation, and price tags
• Execute merchandising activities as per cycle brief
• Feedback on customer complaints, queries, and requests
• Communicate and upkeep knowledge of product and promotions
• Effectively record merchandising activities
• Execute calls as per call cycle
• Advice RSM on out-of-stock products

Requirements

• Min requirement Grade 12
• Excellent Communication skills
• Vibrant
• Valid driver's License

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Responsibilities 

• Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures.
• Effectively execute sales levers at outlet, in accordance with the SOP according to customer call procedure.
• Collect, capture, and maintain accuracy of all wines listed on all wine lists in your sales area as per the wine list data base SOP.
• Effectively execute stock allocation, by managing the stock allocation as per RSM requirements and stock allocation report.
• Log all calls and capturing interaction with customers on the handheld device as per SOP and RSM requirements.
• New product introduction, vintage changes, and upliftment procedure to be carried out as per SOP.
• Client Trade visits to be done as per the RSM’s requirements and according to SOP.
• Deliver customer satisfaction by call cycle management. Effective planning of the call cycle as per contact and coverage SOP.
• Plan and prioritize, demonstrate abilities to manage competing demands.
• Deliver customer satisfaction by assisting new customers in opening accounts, as per SOP on new accounts.
• Recording and promptly acting upon customers’ complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
• Identifying and execute promotional opportunities/requirements as per the customers’ needs and promotional SOP.
• Identify training needs of the customer and execute according to a training plan.
• Understand the sales strategy as well as your personal sales target by customer and brand and deliver the result.
• Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.
• Manage and take care of company assets including car, laptop, and handheld devices as per SOP.
• Submit all expense reports on time as per SOP.

Qualifications and experience

• Grade 12.
• Diploma relating to Sales, Marketing, Hospitality management or Food and Beverage management.
• Liquor Industry and wine Knowledge.
• Selling, Coaching, and Negotiation.
• 2-3 years sales and merchandising experience in a related FMCG environment.
• CWA Certificate Wine Course.

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Key Responsibilities:

• Determine stock to be merchandised.
• Draw stock requirements
• Check vintage, product quality on the shelf, stock rotation, and price tags.
• Execute merchandising activities as per cycle brief
• Feedback on customer complaints, queries, and requests
• Communicate and upkeep knowledge of product and promotions
• Effectively record merchandising activities
• Execute calls as per call cycle
• Advice RSM on out-of-stock products

Requirements

• Min requirement Grade 12
• N6 in Business Management
• N6 in Marketing Management
• Must reside around or near Cosmo City
• Unemployed and ready to start as soon as possible

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Key Responsibilities

• Shape and deliver the customer and account strategy to maximize long term value to the company.
• Develop exemplary collaborative customer partnerships through world class account plans and joint business plans.
• Management of profit and NSV targets – “owning the numbers”.
• Consistent execution of a clear, simple, and powerful customer / channel strategy.
• Develop and orchestrate end-to-end relationships via a cross functional network within the company and the customer base.
• Drive and measure the highest standards of execution for specified account base. Managing, holding and
• being accountable for 3rd party execution results in trade.
• Obtain and apply facts and data, driving excellence in planning, decision making and performance.
• measurement and taking corrective action as required.
• Utilizing shopper and category insights, make informed decisions to support the creation of powerful category strategies and breakthrough performance.
• Participate in S&OP process – giving account-specific inputs and utilizing outputs to develop accurate forecasting.
• Managing and implementation of IAP plan in respective accounts.
• Accountable for customer pricing and P&L targets in partnership with CPA incorporating the long-term brand and business ambition.
• Lead and direct the Sales teams to beat the Plan (P&L, market share and distribution goals) and outperform the footprint via developing and executing business strategy in accounts.
• Work with CPA to define account specific IAP plans.
• Understand your numbers – Monthly, Quarterly and annual customer reviews. Know the drivers underlying Account results i.e. depletions, stock level, main activities, category trends, economic trends and consumer shifts for our brands and for competitors.
• Ensure all Rebate payments are up to date and TTS and clear and understood and tracked to drive account performance.
• Inspire a 3F culture with curiosity and drive for over performance.

Experience and Qualifications

• Grade 12
• Degree relating to Sales and Marketing / Management.
• Market and Competitor Knowledge
• Brand and Category Knowledge (Customer)
• Customer Understanding
• Shopper Understanding and Insights
• Outlet Segmentation
• Channel Dynamics
• Customer Proposition
• Channel Sales Briefing
• Activation and Execution

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Responsibilities include:

• Engage with customers passing through the airport by informing them of the variety of products from the Meridian Wine Merchants portfolio.
• Actively approach customers to inform them of products that are on promotion, new products and general assistance regarding their preferred purchase.
• Stay up to date regarding brand knowledge by attending tastings and general updates from all wineries through internal communication.
• Assist with inventory management by ensuring sufficient stock levels of all the Meridian Wine Merchants products are maintained and inform Store Manager of any out of stocks.
• Maintain a clean and organized store environment, ensuring products are neatly displayed and shelves are stocked.

Qualifications and Experience

• Grade 12
• Certificate in Sales, Marketing or related fields.  
• CWA Certificate \ SA Introductory Course (or equivalent)
• Minimum: More than 1-year proven experience in sales, marketing, or promotions, preferably within the wine industry.
• Preferred: 2 + years of proven experience in sales, marketing, or promotions, within the wine industry.