Available Roles at The Heineken Company

• Applications are invited for the position of Lab Assistant within the Quality Department, based at our Springs facility in Johannesburg. The successful candidate will report directly to the Intrinsic Quality Manager.

Key performance areas include, but are not limited to:

• Retention of samples
• Provide feedback in DCS meeting forums on the status of retention samples (line checks)
• Discard retention samples (Lab and Cellar) (Please note all retention samples are kept for at least 18 months)
• Ensure good Storage of analysis worksheets
• Chemical prep & analysis
• DCS chart responsibility
• Effective management of chart
• Innovations & customer surveys
•  Weekly stock take
• General housekeeping in chemical store, retention room & registration area
• Ensure completion of housekeeping checklists.
• Assist in housekeeping inspections

The successful candidate must have the following qualifications, skills, and experience:

• National Diploma in Chemistry / Food tech / Biotech
• At least one years’ experience within a QC testing Lab
• Knowledge of LIMS, MS Excel & Outlook
• Attention to detail
• Analytic Thinking
• Ability to plan and prioritise
• Good administrative skills
• Good written and verbal communication

Closing Date: 24/07/2026

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• Applications are invited for the above-mentioned position to be based in Springs Production,The successful candidate will report directly to the Unit Manager.

Key Performance Areas would include, but are not limited to:

• Knowledge of  wiring diagrams
• Reading and understanding of electrical drawings in a plant environment
• Methodical fault finding / detection and maintenance of electrical motors, pumps, control panels and distribution boards to required standards,
• Excellent working knowledge of sensor control, VSD, HMI, switch gear, AC motors, relay logic, temperature controllers, industrial instrumentation, etc.
• Basic understanding of PLC input/outputs
• Repairs of production machinery including site related electrical work
• Adhere to all safety procedures, policies and regulations – total compliance OHS Act
• Excellent housekeeping
• Active involvement in mini business operating activities.

The successful candidate must have the following experience/skills:

• Matric
• Trade Certificate – Electrician
• N2 – N3
• 3-5 relevant working experience in the FMCG electrical / automation environment 
• Working experience with bottling machinery will be a distinct advantage
• Familiar with S7 and high-speed machinery  
• Must be self-motivated, innovative and able to work without or limited supervision
• Support business improvements, operational and segment goals
• Able to work and cope under pressure and make decisions where necessary  
• Possess good communication skills on all levels
• Must be responsible and punctual – adhere to Heineken Values
• Must be willing and able to work shifts and overtime if required
• Strong ability to do problem solving, fault-finding and knowledge of  various problem-solving methods
• To reflect good leadership behavior - towards colleagues, superior and company values

Closing Date: 24/07/2026

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• Applications are invited for the above-mentioned position to be based at Supply Chain, Springs. The successful candidate will report to the Team Leader.

Key Performance Areas would include, but are not limited to:

• Plan shift following production plan and escalate constraints to achieving production plan per planning schedule.
• Ensure all raw materials, tanks, production line, ingredients and chemicals are available for achieving the plan
• Blend according to Standard Operating Procedures
• Execute autonomous maintenance tasks and avail the plant for Breakdown,
• Manage quality first time right by completing source documents in full
• CIP Compliance: Ensure clean, sterilized tanks are used; CIP schedule adherence; tank swab schedule adherence; availability of chemicals for CIP
• Adhere to TPM Module Tasks
• Complete mandatory training
• Complete Aspiration plan to target including skills matrix and training plans
• Comply with company safety and housekeeping standards
• Ensure compliance to PPE requirements per task and process area
• Report unsafe behaviours, conditions and near misses
• Handle company products with the necessary care
• Contribute in efforts to ensure maximum productivity of the team
• Participate in DCS meetings to ensure optimal teamwork and team performance

 The successful candidate must have the following qualification, skills :

• 1 Years experience in a similar environment (advantage)
• Minimum qualification matric, preferably maths and science
• Computer literate
• Ability to work independently, identify and solve problems and make relevant decisions.
• Be self-motivated and action driven.
• Be a team player and innovator.
• Strong numerical aptitude and analytical abilities are essential.

Closing Date: 24/07/2026

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Purpose of the Position:

• The Customer Care Consultant is responsible for delivering outstanding service by resolving consumer inquiries and complaints with professionalism, empathy, and efficiency.
• This role focuses on understanding customer needs, addressing concerns accurately, and ensuring a positive brand experience. By documenting recurring consumer issues and insights, the consultant contributes to continuous improvement across teams, helps strengthen consumer relationships, and supports the growth of brand trust and credibility.

Key Responsibilities

• Case Management & Documentation
• Query & Complaint Resolution
• Consumer Communication & Feedback
• Quality & Performance Standards
• Telephonic Service Excellence
• Ad-Hoc Enquiries Management

The successful candidate must have the following experience/skills:

• Matric
• Relevant tertiary qualification
• 3+ years' experience in Customer Service, Telesales, or Call Centre roles
• 1+ year in a service- or sales-focused contact centre (essential).
• Strong communication, telephone etiquette, and interpersonal skills.
• FMCG experience is advantageous.
• Knowledge of call centre KPIs, NPS, and CRM systems (e.g., Salesforce).
• Proven problem-solving and multitasking abilities.
• Strong attention to detail and timely follow-up on queries.
• Ability to build relationships with customers and stakeholders.
• Willingness to learn, take feedback, and support team growth.
• Feedback and support team growth.

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Purpose of the job

• To organise and to coordinate all activities of the Shift Technicians and to provide maintenance services to the production sections.
• Organize and coordinate all activities taking place in technical workshop. Ensure all corrective and preventive maintenance work on a dedicated area of work is prepared and performed as effective as possible.

Key Responsibilities

• To solve breakdowns and resolve production disturbances effectively and as quick as possible
• Give continuous technical support to optimize machine performance during production in a shift system
• To conduct maintenance and inspections
• To submit proposals or to make modifications
• To give instructions to operators to resolve technical issues
• To adjust diagrams
• To manage and to update technical documentation
• To supervise technical standards and guidelines
• To perform breakdown analysis and develop countermeasures and improvements

Authorizations:

• In conformity with the initialling authority
• To request store issues
• To release installations
• To issue working instructions
• To order the adjustment of software on account of breakdowns and to order the incorporation of adjustments in the version management system.

Responsibilities:

• To perform activities in the fields of control engineering, measuring and control as well as electrical and other mechanical/technical activities in accordance with the
• applicable standards, regulations and instructions.
• To ensure optimum cooperation within Maintenance department and with the production departments.
• To initiate actions for improvement. To transfer knowledge to the production departments.

the following:

• To optimise maintenance activities.
• To coach operators
• Ensure all work is executed based on priorities
• Organize 3rd party services to assist in maintenance execution, where necessary.
• To (co-)direct the development of professional technical knowledge within Production, particularly among the Operators.

Job Requirements

• Trade test (Red-Seal)

Education

• Millwright (Electrical and Mechanical)

Experience

• 3-5 Years in a technical position in a production environment

Behavioural competencies

• Customer Service Orientation
• Teamwork & Collaboration
• Problem Solving Skills
• Resilience
• Leadership
• Coaching
• Planning & Organising

Technical Skills

• Computer literacy
• Knowledge of Computerized Maintenance Management System

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• Applicants are invited to apply for the above-mentioned position to be based in the Planning Department, Springs. The successful candidate will report to the Plant P&L Manager.

Key Performance Areas would include, but are not limited to:

• Manage and optimize the operational and tactical plans for operations.
• Ensure that the site meets the Packaging plan on time & in full to ensure plans are aligned to national and international demands.
• Ensure a stable 4-week packaging & production plan by optimally using site resources and aligning materials, including liquid availability.
• Monitor and optimize operations capacity both in Packaging and Cellar.
• Prepare and drive RCCP process for site on an annual and weekly basis.
• Drive & maintain minimum raw materials levels.
• Management of high-risk materials, expiry & Write-offs.
• Ensure right stock levels at the plant level to meet stock targets.
• Manage escalations and priority calls with Group Planning
• Manage & Support site-level Planning personnel in supply chain planning and management.
• Site co-ordination of NPD projects and promotions as well as commissioning events both for Packaging and Brewhouse
• Ensure that valid planning information always maintained in the SAP planning system, master data maintenance.
• Ensure effective planning governance and reporting
• Ensure adherence to Capacity and scheduling principles.
• Ensure competent and motivated personnel within the Planning department.
• Ensure adherence & compliance to the Quality Management System and relevant policies, procedures, work instructions and Standard Operating Principles always.
• Drive TPM activities and lead relevant pillar activities and embedding sustainable ways of working

The Successful candidate must preferably have the following     experience/skills:

• A Degree in Production Management, Logistics or Supply Chain Management is a requirement.
• 3-5 years of experience within a manufacturing planning environment
• Proven track record of managing a high performing team
• Continuous improvement mindset, driving TPM initiatives
• Ability to seamlessly manage a dual/manual system process
• Excellent negotiation and collaboration skills
• Strong SAP production planning knowledge and system capability
• Advanced Excel skills
• Strong analytical abilities & attention to detail
• Strong diligence & mindfulness is essential.
• Advanced level of problem-solving abilities
• Future-orientated and able to generate contingency plans.
• Good verbal/ written communication skills
• Ability to communicate effectively with site management and planners.
• Ability to persevere with tasks and display resilience when confronted with adversity.

Closing Date: 24/07/2026

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• Applications are invited for the above-mentioned position based at the Goudini Distillery. The successful candidate will report to the Admin Controller.

Key Performance Areas would include, but are not limited to:

• Timeous creation of PR’s in COUPA
• Timeous completion of PR’s and PO’s in SAP
• Monthly reconciliation and completion of sundry income
• Effective management of stationery, cleaning materials and consumables stock
• Maintain an effective filing system
• Assist with internal and external audits
• Assist staff with queries in a professional manner when required
• Maintain awareness on site by ongoing training among employees with regards to SHERQF topics
• Assist with SharePoint filing (policies/ procedures)
• Document Controller duties for the site
• Ensure friendly and courteous treatment for all enquiries (frontline person for the Goudini site – internal and external visitors)
• Ad hoc duties as and when required

The successful candidate must have the following attributes, qualification, skills and experience:

• Matric or equivalent
• A relevant and recognized tertiary qualification in administration will be advantageous
• 3+ years proven administration experience, preferably in a manufacturing environment
• Proven computer literacy in MS Office Suite (PowerPoint, Excel, Word, Outlook)  
• Knowledge of SAP systems will be highly advantageous
• Very structured, well organised  
• Ability to work independently and effectively under pressure with minimal supervision
• Must be a team player with good interpersonal skills
• Excellent problem-solving skills
• High level of attention to detail and accuracy
• Excellent verbal and written communication skills
• Telephone etiquette – positively portray the image of the company
• Must be customer service orientated - internal & external customers
• Maintain a high level of confidentiality and professional demeanour
• Punctuality and attendance reliability

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Purpose of the role:

• This role is responsible for the day-to-day operational, administrative and experiential delivery of the Durbanville Hills Brand Home and ensures the smooth running of events execution, digital upkeep, live brand content, and financial administration, enabling the Brand Home to deliver exceptional guest experiences while maintaining strong operational discipline.
• The role acts as a central operational node between on-site teams of marketing, PR, events and Cellar and Restaurant teams, supporting productivity, accuracy and brand consistency. 

Key Responsibilites:

Events Operations & Execution

• Conceptualise, plan, coordinate and operationally manage all Brand Home events, including but not limited to: Seasonal events, Experiential experiences,Themed series of events 
• Coordinate event logistics, stock ordering and operational setup
• Track attendance, stock usage and basic event inputs
• Compile post-event summaries to support reporting and continuous improvement 

Live Brand Content & Social Media (Brand Home-led)

• Own real-time, on-the-ground Brand Home social media content, with a focus on: Instagram Stories, Live event coverage, Behind-the-scenes and day-to-day Brand Home moments
• Manage adhoc organic feed posts, including: Event reminders and highlights, Award announcements, Seasonal Brand Home moments
• Repost and curate relevant user-generated content in line with brand guidelines
• Ensure all content aligns with approved brand tone, visual guidelines and internal guardrails
• Coordinate closely with the Destination Manager and Brand/Agency where required

(This role does not own campaign planning, content calendars, paid media or brand strategy.)

Brand Home Operations & Financial Administration 

• Execute weekly and month-end banking processes, including daily sales reconciliation
• Capture banking and related transactions accurately in SAP
• Process provisional and debtors and support follow-ups on outstanding payments and debtor queries

Digital & Online Store Management 

• Maintain the Durbanville Hills online store, ensuring: Accurate product listings, vintages and pricing,Updated wine fact sheets, awards and tasting information Event ticketing and experiential offerings are current 
• Pull and consolidate monthly sales and store statistics for internal use and agency reporting 

PR & Reporting Support

• Coordinate Brand Home PR inputs such as: Awards and accolades, Influencer and media visits,Event highlights and milestones  Maintain a rolling Brand Home activity and highlights log 
• Support internal reporting and presentations with accurate and timeous data 

Process & Continuous Improvement 

• Own and maintain Brand Home SOPs for: Banking and reconciliation,Event operations ,Digital updates
• Identify opportunities to improve efficiency, accuracy and operational flow 

Education & Experience

•  2–5 years’ experience in an operations, events, brand home, hospitality or FMCG environment
• A relevant and recognized hospitality qualification in hospitality, tourism, or event coordination
• Strong administrative and organisational skills 
• Experience working with ERP systems (SAP advantageous)
• High attention to detail with the ability to manage multiple workflows
• Comfortable using social media platforms (Instagram and TikTok in particular)
• Confident communicator with a service- and brand-led mindset 
• Willingness to work flexible hours, including weekends and public holidays, as required by a dynamic environment and events-led operation.

Desirable

• Experience in wine, hospitality, tourism or premium brand environments
• Basic design capability using Canva
• Exposure to online retail or DTC platforms
• Understanding of PR or live brand content environments

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• Applicants are invited to apply for the above-mentioned position to be based in the Material Scheduling Department, in Wadeville Production. The successful candidate will report to the P&L Manager.

Key Leadership Qualities

We are looking for a strong, values-driven leader who can build capability, drive performance, and lead through influence across the site. The successful candidate will demonstrate:

• The ability to lead, coach, and develop a high-performing team, ensuring individuals are empowered, accountable, and continuously improving
• A values-based leadership approach, consistently role modelling HEINEKEN behaviours and fostering a culture of collaboration, ownership, and trust
• Strong decision-making and problem-solving capability, with the confidence to take ownership and drive effective outcomes in a fast-paced environment
• The ability to influence and collaborate cross-functionally, building strong relationships with internal stakeholders and external partners
• A continuous improvement mindset, driving TPM initiatives and embedding sustainable ways of working
• High levels of resilience and adaptability, with the ability to navigate ambiguity and lead the team through operational challenges
• A focus on governance, discipline, and execution, ensuring processes are consistently followed and performance standards are achieved

Key Performance Areas would include, but are not limited to:

• Drive MRP fundamentals adherence and governance at site level to ensure site 4-week MPS KPI is met
• Manage OTIF processes to ensure Packaging and Brewhouse plans are met, including returnable requirements
• Manage OTIF process for Indirects and MRO items
• Co-ordinate PIPO process for the site, including requesting for BOM updates
• Chair monthly and quarterly SPP meetings with key suppliers for both MRP and site SLA’s
• Ensure service levels are maintained through management of contracts and engagement with Group Contract managers
• Manage the Supplier claims process for the site
• Lead material risk management processes, including timely escalation of material constraints and implementation of mitigation plans
• Support site planning and forecasting processes to ensure material availability for short- and medium-term plans
• Collaborate with cross-functional teams (Planning, Engineering, Procurement, Marketing, NPD) to support operational requirements and new initiatives
• Adhere to all ICC procedures pertaining to purchasing processes for the site
• Maintain and improve relationships with suppliers and internal stakeholders
• Ensure competitive pricing and implement cost-saving initiatives
• Implement and adhere to purchasing policies and procedures
• Drive TPM initiatives and lead relevant pillar(s) to embed a culture of continuous improvement
• Lead problem-solving initiatives and support operational improvement projects
• Lead and manage the Wadeville Material Scheduling team, ensuring effective performance management, coaching, and capability development
• Lead the team effectively by role modelling and embedding HEINEKEN values and behaviours, fostering a culture of accountability and high performance

The successful candidate must have the following experience/skills:

• A Degree in Purchasing or Supply Chain Management is required
• 3–5 years of experience within a manufacturing planning or MRP environment
• Proven experience in supplier management and stakeholder engagement
• Strong SAP purchasing module knowledge and system capability
• Advanced Excel skills
• Strong analytical abilities and attention to detail
• Excellent negotiation and collaboration skills
• Strong problem-solving abilities with a proactive and solution-driven mindset
• Ability to manage complex and fast-paced operational environments
• Strong communication skills with the ability to engage effectively at all levels of the organisation
• Resilient and able to perform under pressure
• Future-orientated with the ability to anticipate risks and develop contingency plans

Closing date: 20 July 2026

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Job Summary:

• The Handyman will be responsible for performing a wide range of maintenance, repair, and improvement tasks to ensure that buildings, equipment, and facilities are in good working condition and within HEINEKEN’s operating standards.
• This role requires practical skills, attention to detail, and the ability to handle multiple maintenance duties efficiently and safely.

 Key Responsibilities:

• Perform general repairs and maintenance tasks (plumbing, carpentry, painting, tilling and basic welding).
• Inspect facilities and equipment regularly to identify issues or potential risks.
• Troubleshoot and fix faulty systems such as, fixtures, doors, windows, ceilings, and appliances.
• Conduct preventative maintenance to reduce breakdowns and extend equipment life.
• Install and assemble furniture, fixtures, and small equipment.
• Maintain tools and equipment in good working condition.
• Respond promptly to maintenance requests and emergencies.
• Ensure compliance with health and safety regulations.
• Keep work areas clean and organized after completing tasks.
• Coordinate with external contractors when specialized repairs are required.
• Performing scoping activities and develop bill of materials.

Skills Requirement:

• Proven experience as a handyman, or similar role.
• Basic knowledge of plumbing, carpentry, painting, tilling and general building maintenance.
• Ability to use hand and power tools safely.
• Strong problem-solving and troubleshooting skills.
• Good physical condition and ability to perform manual labour.
• Attention to detail and quality workmanship.
• Good communication skills.
• Ability to work independently and manage time effectively.

Qualifications:

• Trade certification (bricklayer, plumbing, or carpentry).
• Experience in an industrial environment.
• Valid driver’s license.
• Valid forklift driving license.
• Knowledge of safety standards and procedures.

Working Conditions:

• May require working indoors and outdoors.
• Physical tasks such as lifting, bending, and standing for long periods.
• Working at heights & Confined Spaces
• Occasional after-hours or emergency work may be required.

Closing date: 17 July 2026