Available Vacancies at Mancosa

Description
Key Responsibilities: 

• Develop a comprehensive risk management plan that outlines strategies for identifying, assessing, and mitigating risks to the organization. Furthermore, ensuring that the risk management plan is regularly reviewed and updated to reflect changes in the organization's risk profile
• Conducting risk assessments to identify and evaluate potential risks to the organization and departments
• Updating the current risk register that identifies all potential risks to the organization
• Ensuring that the risk register is regularly reviewed and updated to reflect changes in the organisation's risk profile
• Developing and implementing mitigation strategies for all identified risks
• Communicating risk information to the Risk Management Committee and relevant stakeholders, including senior management, the Board of Directors, and external regulators as required
• Ensuring compliance with regulatory requirements, internal policies, and industry standards
• Designing and delivering training programs to educate employees on compliance and risk management matters
• Investigating compliance issues and recommending corrective actions as needed
• Collaborating with cross-functional teams to identify opportunities for process improvements and risk reduction
• Keeping up to date with changes in laws, regulations, and industry standards that may impact the organization's risk and compliance posture
• Identifying procedural gaps and risk areas within business processes
• Collaborating with operational and academic staff to establish internal mechanisms by which to mitigate risks and develop policies, procedures, standards, and systems surrounding the risks
• Provide input on the development of the QMS and Risk Management components of the QMS Ecosystem are blueprinted, with accompanying matrices and forms
• Ensuring that the QMS is regularly reviewed and updated to reflect changes in the organization's risk profile, regulatory requirements, and industry best practices
• Generate departmental reports at specific annual intervals
• Organise and conduct meetings and presentations, develop appropriate templates for meeting documents, collate information generate meeting packs, and record minutes of the meetings
• Filing of reports with the appropriate annexures
• Develop forms and templates for utilization within the institution
• Partaking on special projects and committee requirements, contributing to preparations for regulatory procedures including institutional audits, site visits, responding to conditions

Minimum Requirements
Qualifications:

• Bachelor's degree in a relevant field, such as business, law, or risk management
• Having a professional certification in risk management or compliance is advantageous

Experience:

• A minimum of 3 years working experience in an internal audit and risk management environment, preferably in the Higher Education sector

 Additional favorable Characteristics/ traits:

• Working knowledge of the King IV Code of Corporate Governance
• Strong knowledge of relevant laws, regulations, and policies, and ability to interpret and apply them to the institution's operations
• Excellent analytical and problem-solving skills, with the ability to identify potential risks and develop strategies to manage and mitigate them
• Strong communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders and effectively communicate complex issues to a variety of audiences
• Experience developing policies and procedures, conducting risk assessments, and managing compliance and risk management programs
• Ability to work independently and as part of a team, and to manage multiple projects and priorities simultaneously
• Strong attention to detail and organizational skills

 Special conditions:

• Willingness to work overtime when required
• Willingness to travel when required

Desired Skills:

• Attention to Detail
• Problem-Solving
• Strategic thinking

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Description

• A Travel Coordinator is a professional responsible for planning, organizing, and coordinating travel arrangements for individuals or groups. The role involves ensuring that travel plans align with the needs and preferences of clients or employees while staying within budget constraints. Here are some key responsibilities and skills associated with the role of a travel coordinator:

Responsibilities
Travel Planning:

• Arrange flights, accommodations, transportation, and other travel-related services
• Develop detailed itineraries, taking into account client preferences and budgetary considerations

 Booking and Reservations:

• Utilize travel booking systems and platforms to make reservations for flights, hotels, rental cars, and other services
• Secure necessary travel documentation, such as visas and travel insurance

Client Communication:

• Interact with clients to understand their travel needs and preferences
• Provide timely and clear communication regarding travel arrangements

Budget Management:

• Work within budgetary constraints to plan cost-effective travel solutions
• Negotiate with vendors to secure favorable rates and terms

Problem Solving:

• Address and resolve issues that may arise during travel, such as flight delays,
• cancellations, or changes in plans

Cultural Awareness:

• Consider cultural nuances and preferences when planning international travel

Documentation and Record-Keeping:

• Maintain accurate records of travel arrangements and expenses
• Ensure compliance with travel policies and regulations

Technology Proficiency:

• Use travel management software and online booking platforms effectively
• Stay updated on industry trends and changes in travel technology

Emergency Assistance:

• Provide support and assistance to travelers in case of emergencies or unexpected situations

Minimum Requirements
Skills and Qualities:

• Communication Skills: Strong verbal and written communication skills for interacting with clients, vendors, and team members
• Organizational Skills: Excellent organizational skills to manage multiple travel arrangements and deadlines
• Attention to Detail: Keen attention to detail to ensure accuracy in travel plans and documentation
• Customer Service: Exceptional customer service skills to address client needs and inquiries
• Problem-solving Skills: Ability to think critically and resolve issues promptly
• Time Management: Effective time management skills to prioritize tasks and meet deadlines
• Flexibility: Willingness to adapt to changing circumstances and handle last-minute changes
• Team Collaboration: Ability to work collaboratively within a team and liaise with different departments
• Cultural Sensitivity: Awareness and sensitivity to different cultures and customs
• Budgeting Skills: Basic understanding of budgeting and cost control

Desired Skills:

• Communication Skills
• Organizational Skills
• Attention to Detail

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CORE FUNCTIONS
PROCESSING OF MASTER’S DISSERTATIONS:

• Verification of student’s registration status to confirm that they have submitted within the allotted period
• Submission of dissertations through the Turnitin system, and interrogation of Turnitin similarity reports to determine if plagiarism has occurred
• Facilitating student plagiarism consultations
• Fair allocation/distribution of dissertations to assessors for internal review, internal checking, and external examination respectively, and acting as an intermediary between the student and assessor if additional feedback/clarity is required
• Internal checking of dissertations: Check resubmitted dissertations to ensure that the student has effected all necessary changes as recommended by the internal reviewer
• Processing of re-examinations: Where a marked discrepancy is identified, or on a student submitting an assessment appeal form, identify a suitable examiner to undertake the remark process

GENERAL ADMINISTRATION:

•  Timeously attend to all queries (email, telephonic, face-to-face)
•  Ensure that students are provided with regular updates regarding the status of dissertation processing (standard quick parts to be used)
•  Effective management of admin databases (excel and student information system).
•  Ensure that draft dissertations and Turnitin similarity reports are saved within the dissertations repository
•  Follow up with students who have not resubmitted work within the stipulated timeframes
• Arrange for student consultations with research coordinators
• Act as an intermediary between the student and other MANCOSA staff- where there is a requirement to apply for an extension/ re-register
• Conduct regular recons with the ratifications administrator to ensure that all students are accounted for on the ratification/graduation eligibility list
• Email appropriate guidelines, templates, and resources to students as required
• Assistance with ad-hoc administrative tasks as requested by management

ASSISTANCE WITH ADHOC EVENTS:

• Assist with Research initiatives and/or events as required (e.g. student webinars, stakeholder engagement sessions)
• Assist with MANCOSA events as required (e.g. support during Online Summative Assessments, allocated duties at Graduation ceremonies)

Minimum Requirements
QUALIFICATIONS:

• An undergraduate degree or diploma

 EXPERIENCE AND SKILLS

• At least 12 months of administrative experience
• Experience within a higher education institution is preferable

SKILLS AND COMPETENCIES:

• Excellent communication skills (written and verbal)
• Good telephone etiquette
• Assertiveness and ability to deal with difficult stakeholders
• Strong administration skills with proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Time management skills and ability to adhere to deadlines
• Attention to detail
• Ability to multitask and work well under pressure
• Honesty and integrity
• Sound moral and ethical principles

 ADDITIONAL REQUIREMENTS:

• May be requested to work overtime or on weekends due to operational requirements

 Desired Skills:

• Problem-Solving Skills
• Interpersonal Skills
• Reporting Skills