Career Jobs at FNB South Africa

Are you someone who can:

• Analyse credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Comply with governance in terms of legislative and audit requirements
• Ensure effective Data Management by ensuring expired limits are attended to against set target
• Prepare credit proposals for review by the Credit Product House
• Compliance with procedures and processes contained in the Golden Rules

You will be an ideal candidate if you:

• Business Banking Degree
• 3-5 years banking experience
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Analytical
• Financial acumen
• Attention to detail
• Technology savvy
• Ability to deal with customers (problem solving/ customer service)
• Ability to interpret financial statements

End Date: July 30, 2025

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The Ideal candidate must have the following exposure:

• Manage and grow a portfolio of large commercial clients with complex banking needs
• Drive customer service delivery in line with predefined standards and in support of operational efficiencies and objectives.
• Ensure growth in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
• Develop and manage internal and external key stakeholder relationships that enable achievement of operational objectives.
• Set tactical goals and optimize the use of the people, finances and technology in order to realize those goals.
• Define a sales strategy and delivery plans in support of the strategic business objectives
• Compose and present credit applications in accordance with the Banks Credit Policy and within set time frames for final assessment to the banks Credit department
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Continuously assess portfolio and own performance, seek timely and clear feedback and request training where appropriate.
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

You will be an ideal candidate if you have:

• Obtained 3-5 years Commercial Banking experience in a similar role
• Appropriate Degree or post grad qualification
• Exposure to the preparation and/or assessment of complex Credit Applications in a commercial environment
• RE qualification
• Experience in dealing with complex client structures and customer queries
• The ability to build strong interpersonal relationships to maintain and grow a profitable client base
• The ability to drive your own performance, continuously seek to grow and learn and strive towards excellence in everything you do
• Are not an unrehabilitated insolvent

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment
• Client-centric

End Date: August 31, 2025

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Job Description

• To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.
• Participate in planned activities that are appropriate for own development.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth.

End Date: July 31, 2025 

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Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences.
• Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

Additional Requirements:

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: July 30, 2025 

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: July 29, 2025

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Are you someone who can:

• Originate and grow market share across the business as well as creating a network to originate new business
• Deliver sales targets and grow portfolio under guidance and supervision, by performing end-to-end process of deal origination to deal conclusion through effective engagement and understanding of customer’s business and needs
• Understand the Bank’s credit policies and lending criteria
• Interpret financial statements and able to present the strengths, weaknesses and opportunities of that business.

You will be an ideal candidate if you:

• Have a minimum of a relevant BCom Degree in Law, Accounting, Commerce, Finance or related (a Postgraduate Degree is preferred)
• Have a minimum of 5 years’ Commercial Property Sales experience
• Have good understanding of the respective product and ability to structure deals within that environment (e.g. commercial property or wealth and investment, etc.)
• Have knowledge of deal origination

You will have access to:

• An innovative work environment
• Opportunities for personal and professional growthCollaborative teams

We can be a match if you are:

• Outgoing
• Confident
• Attentive to detail
• A Strong communicator

End Date: July 31, 2025

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Job Description

• To provide expert advice and support in practice formulation and associated best practice improvements
• Responsible for leading and developing a team of technical resources that provide operational project and technical support
• Deliver a service which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Maintain close working relationships with key stakeholders ensuring appropriate IT solutions are developed.
• Implement processes, which build customer service delivery excellence and encourage others to provide exceptional service.
• Create and maintain working relationships with a variety of stakeholders for purposes of expectation management, knowledge sharing and integration.
• Translate business IT requirements into implementable solutions and continuously monitor to ensure operational continuity and effectiveness.
• Oversee and manage all technical support request escalated and ensure effective resolution within the Service Level Agreement.
• Ensure adequate unit, system integration and post implementation unit tests are performed for all configuration and development tasks.
• Ensure testing yields an acceptable level of performance for the changes being delivered.
• Analyse and/or identify problems/requirements to determine impact, patterns and trends, best fit alternatives, and best practice solutions.
• Determine the estimated resources and timelines required to deliver the required functionality.
• Assess, identify, and mitigate potential risks within the IT function by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Design relevant IT Solution and produce specification and architecture in accordance with agreed standards against the requirements and approved by the appropriate governance forums.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
• Support effective teamwork within the function.
• Participate and collaborate across teams.
• Plan and manage performance, skills development, employment equity, talent, and culture of team in order to improve innovation and achieve efficiencies.

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly lead and connect with people, no matter how technical or specialist your role is.

You’ll be an ideal candidate if you have the following experience and qualifications:

• Completed IT Degree or Diploma
• 5 years plus Java / C# development experience predominantly in complex back-end applications, and currently coding
• 2 years plus experience leading technical teams preferably in Financial Services
• Good knowledge of Architecture and Design Principles, Application Performance Management, Infrastructure and ITSM
• Strong MS SQL, MySQL, Oracle, PostgreSQL and other DB technologies
• Strong RESTful Api, Web services and Containerisation knowledge
• .Net Core, Spring-Boot, Linux, Windows experience hihly beneficial
• Knowledge of IT Security, AI, Intelligent Automation and Cloud and advantage
• Knowledge and experience of Commercial Lending, Credit Risk and Collateral Management an advantage

End Date: August 1, 2025 

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Are you someone who can:

• Lead a small team of high performing entry to senior level Data Scientists in Credit Collections Analytics environment
• Use statistical methods and tools to analyse data and identify trends, pattens and draw insights
• Build, implement and monitor a range of data driven statistical models and collections strategies to improve credit collections processes, customer experience and business profitability
• Create delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance
• Drive project planning, prioritizing and efficient project delivery
• Build strategic solutions that analyze processes to recommend areas for optimization to achieve cost savings, revenue generation and efficiency improvements for the business
• Adhere to model building and operational policies, standards, frameworks, and governance process
• Plan and perform regular collections strategy updates that capture evolving business trents
• Drive process automation, optimization and productionalize existing and new business strategies and models into relevant platforms
• Foster a culture of learning, upskilling and excellence withing your high performing team
• Foster strong relationships with stakeholders, building trust and ensuring effective communication
• Continuously challenge the status quo and contribute to the innovation and strategic direction of the department
• Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification
• Collaborate with numerous departments across the business to improve processes and eliminate duplication of efforts
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Serve as SME for analytics applying own understanding of the operations of the business product or service
• Implement Machine learning mathematical algorithms and automation techniques using open-source programming languages such as SAS or Python libraries
• Challenge current models to ensure relevance and accuracy of outputs
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure compliance is adopted in terms of systems and procedures as laid out by business
• Document developed models, business processes, project specifications to address specific business requirements

You will be an ideal candidate if you:

• Hold a Bachelor’s degree in Actuarial Science, Quantitative Risk, Mathematics, or Statistics or similar
• Have a Honours or Master’s Degree (advantageous)
• Have 5-8 years' experience in a similar role with leadership experience
• Are proficient in SAS and SQL
• Are experienced in credit collections
• Have experience of collections operational processes
• Understand the credit life cycle
• Understand statistical models
• Have knowledge of machine leaning methodologies data and analytics
• Have strong stakeholder management skills
• Derive insights from data
• Have secured lending collections experience

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

End Date: July 31, 2025 

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Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4 qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: July 29, 2025 

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: July 26, 2025 

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Are you someone who can:

• Provide first line support on escalations that are outside of turnaround time.
• Manage all segment leadership requests.
• Report on all Challenges within regions and manage expectations.
• Manage the full process related engagement from submission of quote to completion.
• Proactively support lead usage, assisting with seeking opportunities through adviser tools.
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going.
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets.
• Analyse and develop implementation plan against the forecasted financial budget.
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients.
• Develop and implement practices which build service delivery excellence and implements efficiency models.
• Model and coach behaviours that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
• Participate in relevant management forums where required and cascades relevant information through team.
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication

You will be an ideal candidate if you:

• Degree or NQF Level
• Investment and Long Term Insurance experience
• 2-3 years in a BDM sales role
• CFP would be preferable
• Experience working on a platform eg: LISP- Linked Investment Service Provider

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Attention to detail
• Thrive in a collaborative environment
• Deadline driven
• Able to handle a pressurized environment

End Date: July 31, 2025

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Are You Someone Who Can

• ​Execute sales campaigns to promote products.
• Manage various internal and external partnerships effectively and establish rapport with stakeholders.
• Manage own development by assessing own performance and request training Customer service monitoring and improvements.
• Compile reports that track progress and guide business to make informed decisions.
• Maintain and foster ethical dealings with customers, clients and internal and external stakeholders at all times.
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Have thorough understanding of the products to be able to deliver comprehensive training for sales personnel in various channels.
• Contribute to the design, development, implementation and evaluation of sales competitions or campaigns aimed at the increase of sales.
• Coordinate and manage the product sales pipelines of the different channels and make adjustments accordingly based on internal and market changes.
• Provide input into the schedule for product sales pipeline.

You Will Be An Ideal Candidate If You Have

• Completed NQF 7
• Degree
• Leadership experience
• Supervisory experience
• Management experience

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are / have

• Adaptable and curious
• Thrive in a collaborative environment
• Conceptual and Big Picture Thinking
• Ethical Judgement
• Solid Leadership
• People Management
• Strategic Thinking

End Date: July 25, 2025 

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Are you someone who has experience in:

• To assist in identifying, defining and maintaining the information security policy and baseline standards for FirstRand
• Experience in Cryptography hardware
• Cyber Security experience

Key Responsibilities:

• Support IT Security leaders to participate in the FirstRand Bank Information Risk awareness program and to ensure that FirstRand staff are aware of information security risks
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing expert advice and consulting on all aspects of IT security
• Comply, understand, and implement all steps for the IT Information Security Processes and Procedures and meet governance in terms of legislative and audit requirements
• Assist and administer the implementation of control mechanisms, which enables Information Security Services to have a view of the status of information security within FirstRand
• Ensure all Information Security analysis and research are captured, recorded, and reported on to ensure correct actions are implementation and executed
• Assist in identifying, defining, and maintaining the information security policy and base line standards for FirstRand
• Maintain current knowledge of the Information Systems security industry's emerging technologies

You will be an ideal candidate if you:

• Have IT security experience
• Willingness to learn with a good attitude
• IT Security + Qualification

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

End Date: July 29, 2025 

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Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4 qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: July 30, 2025

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: July 30, 2025

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Job Description

• To manage a portfolio of accounts and deal with liquidators and attorneys, monitoring legal fees, may have supervisory responsibilities
• Ensure Debt Recovery maximised due to effective analysis
• Manage costs / expenses within approved budget to achieve cost efficiencies by monitoring legal fees payable to attorneys and liquidators
• Deliver a sound Debt Recovery Management culture through awareness of campaigns to influence behaviour and drive the importance of compliance
• Liaise with third parties i.e. Attorneys and Liquidators in a professional manner to maximise return on collections for the bank
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Conduct risk grading of customer base by input of data into Regulatory Credit Risk reports and Credit Recovery Models to ensure minimising of risk to bank for future business
• Comply with governance in terms of legislative and audit requirements
• Predictive / Pricing / Profitability model building by Credit Recovery model construction and testing through monitoring and maintenance of collections and Credit Recovery model performance
• Make accurate provisioning in terms of the Recoveries Detail Design and Asset assessments
• Assess trends in recovery, security realization and liquidation dividends as a % of the business analyst' portfolio and recommend corrective action to management
• Review daily reports ensuring the business recovery debts are correctly addressed within the Bank's policies, norms and standards
• Manage personal development to increase own skills and competencies

Experience and Qualifications

• 2-3 years' relevant credit experience
• 3 Year Qualification (Preferred)
• Financial industry experience is advantageous

End Date: July 26, 2025 

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Are you someone who can:

• Think outside the box, driven to write your own paycheck
• Have a strong work ethic
• Ability to thrive under pressure and exceed targets in a sales driven environment.
• Build sound relationships based on trust and openness (Internal and External)
• Produce consistently high-quality outputs within agreed deadlines.

Job Description:

• Warm potential clients to be transferred through to the relevant sales teams.
• Generate potential leads via internal channels to transfer through our sales teams.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Resolve all customer queries efficiently, and within agreed timelines.
• Provide efficient and effective administration support to ensure accuracy in the functional area.
• Comply with governance in terms of legislative and audit requirements.
• Provide timeous and accurate Management Information.
• Manage own development to increase own competencies.

You will be an ideal candidate if you:

• Are a go getter with a positive and unbeatable mindset.
• Have a valid matric and eager to learn.

You will have access to:

• Opportunities to network, collaborate and learn.
• A challenging working environment with growth potential.
• Opportunities to innovate, explore and make a difference.

We can be a match if you are:

• Adaptable and curious.
• Hard working and dedicated.
• Thrive in a collaborative, highly pressurized environment.
• Team player and willingness to go the extra mile.

End Date: July 29, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced
• mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.

Purpose:

• Drive innovation and efficiency through advanced analytics, model development, and data-driven decision-making to support business strategy and operational improvements.

Key Responsibilities:

Model Development & Analytics:

• Build, implement, and maintain statistical and machine learning models.
• Translate business needs into analytical solutions using advanced techniques (e.g., predictive modeling, deep learning, text analytics).
• Ensure models are regularly updated, audited, and optimized for accuracy and relevance.

Data Management & Governance:

• Ensure ethical use of data in compliance with privacy laws and internal policies.
• Report and escalate privacy incidents and contribute to resolution efforts.
• Apply data wrangling techniques to improve data quality.

Business Collaboration & Strategy:

• Partner with stakeholders to define metrics, understand data needs, and deliver actionable insights.
• Identify opportunities for data commercialization and strategic improvements.
• Serve as a subject matter expert in analytics across departments.

Technical Execution:

• Use tools like Python, SAS, and statistical software to develop and productionize models.
• Conduct data visualization to communicate findings to technical and non-technical audiences.
• Apply mathematical concepts (e.g., linear algebra, calculus) to enhance model performance.

Compliance & Governance:

• Ensure adherence to governance standards, policies, and legislative requirements.
• Contribute to the development and implementation of compliance procedures.

Mentorship & Knowledge Sharing:

• Support junior analysts and foster a culture of learning and collaboration.
• Participate in communities of practice and contribute to organizational knowledge.

Experience Required

• 5 + years' experience in a Data Scientist Role
• Degree in Mathematics / Bachelor of Science Degree

End Date: July 29, 2025

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Are you someone who can:

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) - Essential
• Preferred Qualification - Certified Financial Planner (CFP)
• Experience - 3 to 5 years' experience within a Sales/Service area of a financial environment.
• Strong background in Banking /Investment / Financial Planning / Wealth Management

You will have access to:

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate, provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.

We can be a match if you are:

• Able to build sound relationships based on trust and openness.
• Achieving revenue and profit targets by growing portfolio base, providing independent holistic advice, solutions that ensure revenue and profit growth in line with stated KPI's across the Insure, Investments, Loans & Transact Pillar and Products
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

End Date: August 3, 2025

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Job Description

• Analyse, consolidate and report information to inform pricing strategy and internal client's decision making.

Job Responsibilities

Operational & Analytics Support

• Manage the end-to-end pricing operations workflow, including handling pricing queries, processing refunds, and addressing system issues through root cause analysis.
• Communicate and escalate bugs effectively while ensuring minimal impact on pricing operations.
• Serve as a subject matter expert on FX pricing, products, operations, and procedures.
• Engage with internal and external stakeholders to resolve client queries and ensure SLA adherence, particularly related to Forex fees and conversion margins.

Reporting, Automation & Strategy

• Support the automation and maintenance of operational reports and dashboards (e.g., Power BI), in collaboration with Data Scientists.
• Provide inputs into regular and ad-hoc reporting packs for operational and executive forums.
• Participate in annual pricing reviews — including competitor benchmarking, analysis of client pricing portfolios, and strategy formulation.
• Monitor model outputs and pricing accuracy, flagging discrepancies and recommending updates where necessary.
• Track and report on query statistics and SLA compliance, providing insights and recommendations for improvements.

Collaboration & Development

• Support the migration of FX pricing processes and code into Group-wide platforms, ensuring operational continuity.
• Collaborate with the broader Data & Analytics ecosystem, including the Chief Data & Analytics Office (CDAO), to address ad-hoc requests and contribute to data quality improvements.
• Assist in model governance, documentation, audit readiness, and compliance with internal pricing policies.
• Present findings and pricing insights in relevant internal forums (e.g., Exco) and support regional presentations where required (including occasional travel).
• Contribute to the maintenance and enhancement of pricing infrastructure in collaboration with senior analysts.

Additional Requirements

• 3–5 years in a financial analyst, pricing operations, or data management role, ideally within financial services or foreign exchange.
• Proficiency in MS Excel, Word, PowerPoint, and Outlook.
• Working knowledge of SAS, SQL and Power BI (advantageous).
• Understanding of FX pricing, trade execution, and financial instruments (advantageous).
• Familiarity with automation and analytics tools, and experience in supporting data production environments.
• Strong analytical mindset and ability to convert operational data into business insights.
• Comfortable engaging with senior stakeholders and cross-functional teams.
• A diploma or degree in Accounting, Finance, Business, Actuarial Science, Applied Mathematics, Statistics, Econometrics, or a related field.

Skills

• Diligent worker
• Must be organised and operate well under pressure.
• Deadline Driven
• Team player
• Mature
• Client focused
• Good Communication skills written and verbal
• Ability to maintain and develop new business requirements and process documentation
• Must be organised
• A Self-starter and proactive with the ability to solution and innovations for the team or area

End Date: July 29, 2025 

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Job Description

• To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrate behaviour in support of the organisational values.
• Takes accountability for own performance, personal and career development.
• Improve knowledge and competencies by completing training specific for role as per eCareers.
• Contribute to the overall effectiveness and success of the team.
• Maintain an ability to adapt to ever changing business and customer needs.

End Date: July 30, 2025

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Are you someone who can:

• Increase operational efficiency and suggest solutions to enhance cost effectiveness through the development of technical test scripts
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast and effectively
• Create and update automated scripts to run automated regression testing, debug results. Maintain existing scripts and up to date test packs
• Comply, understand and meet governance in terms of legislative, audit risk and process requirements for the Test Analysis Environment
• Ensure Quality Assurance processes are executed during technical testing by the team
• Ensure all Technical Performance Testing is loaded and recorded to prevent re-occurrence or errors in programmes
• Analyse and execute logged defects and follow up on defects that are not yet fixed.
• Provision of an efficient service for the test analysis function through careful and timeous analysis, planning, execution, reporting and updating of all related information.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.

Additional Requirements:

• JAVA - adv.. OCA
• Springboot
• Database Management: SQL basics
• Front-end Application Navigation
• API Testing (using tools like Postman and SOAPUI)
• API Documentation (including Swagger docs)
• Monitoring Tools (SPlunk, Grafana)
• CI/CD Pipelines (Jenkins/Bamboo)
• Micro Focus ALM Octane usage
• Git and Bitbucket knowledge
• IntelliJ (IDE) Usage
• Understanding of Script Datasheets
• Data Driven Framework
• Knowledge of OCEP Services
• Data Preparation and understanding
• Agile Methodology

Dare to imagine the change with us if you are:

• An adaptable problem solver who does not fear change but thrives from it.
• A disruptor in your field of IT expertise
• An initiative taker who identifies opportunity and improves
• Known for your delivery track record.
• Wanting to be in a career that makes meaningful contribution to your and other people's lives.

We’ll make a good match if you’re:

• Curious - you're driven by always wanting to know more and learn more.
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Courageous - you're brave enough to think and do things differently and are always ready to put your hand up and take ownership.
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You’ll benefit from our changeable benefits like:

• Opportunities to network and collaborate.
• Inspiring work environment
• Work that is challenging
• Space to make a difference.
• Opportunities to innovate.
• Conditions that are flexible
• Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
• Resources to help you with your professional development.
• Generous leave policy
• Preferential employee banking rates
• When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
• As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

End Date: August 2, 2025

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Are you someone who can:

• Embed the Compliance Manual and its related tools within the business unit to ensure that regulatory risks are adequately identified, measured and mitigated with the appropriate controls implemented.
• Conduct testing and analysis of key controls within the business unit and provide an independent view of the adequacy and effectiveness of these controls to business stakeholders.
• Prepare and present on compliance initiatives and reports at various management and risk committees.
• Provide compliance risk advise and solutions on new inititiaves, projects, emerging risks and daily operational challenges experienced by the business unit.
• Perform compliance risk assessments on the business unit’s critical suppliers and vendors.
• Establish a good relationship with combined assurance partners like Internal & External Audit to the benefit of the business unit.

You will be an ideal candidate if you: (Qualification,Years of experience & technical skills)

• Have a LLB degree and/or relevant Compliance qualification/certification
• Operational or Compliance experience within facilities and/or hospitality industry would be benefcial
• Can embrace the unique challenges associated with facilities (Campus and residential bank owned properties) and hospitality management (Catering).
• Can establish and maintain excellent stakeholder relationships within and outside of the business unit.

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment that is different to that of the banking industry.
• Opportunities to innovate in solving business unit challenges.

End Date: July 30, 2025 

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Are you someone who can:

• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Resolve all customer queries efficiently, and within agreed timelines.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements.
• Work closely with the team / allocated individual in order to up skill knowledge and skills in Operations and Administration
• Manage own development to increase own competencies.

You will be an ideal candidate if you:

• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements and being able to present and sell concepts to clients.
• Produce program specifications and implement system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications in compliance with the Systems Development Life Cycle (SDLC). Support development environments. Responsible for coding standards and peer reviews.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Assess, identify and mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Produce technical specifications and architecture that is in accordance to agreed standards. Design, code, test and debug to obtain a robust solution with supporting documentation.
• Minimise system downtime through pro-active identification of potential issues and ensure minimisation of recurring problems by managing defects and performing code reviews.
• Monitor systems post change and pro-actively do performance analysis to ensure there is no system failure due to capacity.
• Maintain maximum system availability by ensuring that incidents are recorded for future reference and adequate root cause analysis is done to eliminate the risk of a recurrence.
• Manage own development to increase own competencies and develop technical and business skills.
• Proactively engage with business units and colleagues to understand underlying needs and opportunities, and identify Information Technology (IT) innovative solutions in a timely manner.
• Supervises the work of other developers. Provides technical assistance to fellow developers and other Information Technology (IT) team members.

Additional Requirements

• Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree.
• 4 – 6 years’ experience in programming (Java).
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.
• System Design experience advantageous

You will have access to:

• Opportunities to network and collaborate.
• Challenging Work.
• Opportunities to innovate.

End Date: July 31, 2025

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Duties for the role:

• Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Develop a product strategy aligned to business strategy to ensure business growth and sustainability.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimise risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk.
• Manage designated product development projects from inception to final execution, including post implementation evaluation.
• Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage own development to increase own competencies.

Education and Experience that you need to have:

• Grade 12 Matric)
• Degree/Post Graduate degree
• Experience - 6 to 8 years relevant experience in the Value Proposition field
• 2 -3 Years Management Experience

End Date: July 30, 2025

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Job Description

• Are you a Figma wizard with a passion for designing intuitive, high-impact digital experiences?
• Join our Foreign Exchange Product House (FXPH)—where innovation meets agility in one of the bank’s most dynamic environments.

Why You’ll Love This Role

• Work on cutting-edge forex platforms used globally.
• Collaborate with cross-functional teams to bring ideas to life.
• Shape the future of user experience in financial services.

What You’ll Do

• Design seamless user journeys and engaging interfaces.
• Conduct user research and usability testing.
• Create wireframes, prototypes, and mockups in Figma.
• Maintain a consistent design system across products.

What You Bring

• 3+ years in UX/UI design.
• Strong Figma skills (wireframes, flows, prototypes).
• Experience with Jira, Confluence & SDLC.
• Bonus: Adobe Creative Suite & AI prompting knowledge.
• Measures of success:
• User satisfaction: positive user feedback and high levels of user satisfaction, as measured through surveys, nps (net promoter score), and other metrics.
• Usability improvements: demonstrable improvements in user interaction and task completion rates after design changes are implemented.
• Design consistency: a cohesive and consistent design system applied across all platforms and products.
• Product adoption: increased adoption and engagement with the product due to intuitive and attractive design.

End Date: July 28, 2025

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Job Description

• To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Act responsibly with work related resources in order to contribute to cost containment.
• Achieve expected financial targets and uphold associated service levels.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Contribute to innovation by finding faster and more accurate ways of working.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships across the FRG.

End Date: July 30, 2025

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Job Description

• To assist in proactively managing end to end lending transactions for PC and PW clients, with a team of Lending specialists, through provision of analysis, support, and sales and service fulfilment with the intent of leveraging this lending to secure new to bank clients, and to further entrench existing clients
• Achieve expected financial targets and uphold associated service levels
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information
• Assist with profit growth for the business through sales and acquisition of new clients
• Develop and manage key stakeholder relationships that enable achievement of operational objectives

End Date: July 30, 2025

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Job Description

• To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

End Date: July 30, 2025

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Job Description

• Provide efficient and effective administration support to ensure the smooth running of a functional area.
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
• Resolve all customer queries efficiently, and within agreed timelines.
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
• Monitoring of changes in laws, regulations, initiatives and relevant industry practices, drafting and implementation of appropriate interventions.
• Comply with governance in terms of legislative and audit requirements.
• Set up and maintain filing systems for the business unit to ensure efficient service is provided.
• Maintenance of all administrative processes for the department's operational activities.
• Provide efficient and effective administration support to ensure accuracy in the functional area.
• Provide timeous and accurate management information.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage own development to increase own competencies.

End Date: July 25, 2025