Career Opportunities at Absa Group Limited (Absa)

Job Summary

• To deliver secretarial, general office and administrative support services to manager(s) and or team(s) through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Administrative Activities: Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. | Dealing with Stakeholders: Taking responsibility for managing the expectations of stakeholders | Quality Assurance: Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Meeting deadlines: Completes tasks timeously | Verifying Information: Check different types of information for accuracy and inconsistency

Education

• Further Education and Training Certificate (FETC): Office Administration (Required)

go to method of application »

Job Summary

• To provide specialist advice and support in area of specialisation enabling the provision of sound legal consultation services.To proactively develop, maintain and expand a long-term profitable relationship with the Absa conveyancing Panel.
• To ensure that agreed Service Level Agreements (SLA's) and compliance between the Panel Attorneys and Absa Home Loans are adhered to.

Job Description

Financial Control                            

• Daily compare and purify the outstanding commitment (unregistered home loans book) to ensure profitable net growth through comparing the reporting from the 
• Attorney with the E4 report. Initiate action where necessary.
• Ensure an acceptable registration turnaround time as determined by the Service Level
• Agreement (normal bonds, further advances, and classified bonds.  Compare the attorney report with the E4 report and take action to resolve any discrepancies.
• Measure attorney performance through monitoring of scorecards. Errors on documents and outstanding documents must be communicated to and rectified by attorney promptly.
• Develop and implement controls in this regard to ensure that rejection levels are kept to a minimum of 5% per month.

Stakeholder Management                     

• Build and maintain relationships with attorneys through telephonic contact and/or a physical visitation Programme compiled by the Attorney Consultant
• Ensure effective SLA management and query/complaint resolution is logged on the      
• Customer Complaint Process (CCP) & keeping track of the responsibilities and feedback (following up with the relevant role-players, example Processing Centre, Attorneys, etc) until the query/complaint is resolved.
• Timeously compile and submit accurate management information (MI) (for example monthly forecast reports, performance reports, work in progress reports) to relevant the role players.
• Make recommendations to the Head Office Team with regards to the selection of the Conveyance Panel in accordance with guidelines provided by Head Office (Black Economic Empowerment (BEE) status, financial soundness, etc)
• Appoint successful attorney firms (as approved by Head Office) to the panel and / or remove nonperforming firms according to SLA requirements.

Process                                                    

• Analyze and summaries all reports available from E4 monthly to determine trends with regards to errors made by either the attorney or ABSA. Implement controls in this regard to ensure that these errors do not occur again.
• On a monthly basis, monitor the monthly bond instruction allocations per attorney firm in order to identify the top performing attorneys and ensure through transaction allocation that these attorneys will receive privilege allocation during the month to come.
• Issue warning letters to all non-performing attorney firms as per scorecard ratings. Issue follow-up communication to ensure improvement in both relationship and performance.
• Assist the Production Unit with trend analysis regarding loans not taken up (NTU’s) and provide possible solutions to retain pipeline business.
• Obtain annual regulatory and compliance information from attorneys regarding mandates, guarantees, power of attorneys, etc)

Education

• Bachelor Honours Degree: Law, Military Science and Security (Required)

go to method of application »

Job Summary

• To support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Premium Business clients

Job Description

• Analysis and Research:  - Conducts analysis and research in areas of specialisation/expertise, leveraging a variety of applicable information's sources; - Analyses information, generates and publishes written reports summarising findings and prepares recommendations within area of expertise; - Quality assures analysis and recommendations | Stakeholder Management::  - Establish relationships with key internal and external stakeholders to source information and make recommendations to; - Build relationships with stakeholders spanning the enterprise in order to collaborate and share findings and recommendations. | Control:  : Accountable for complying with all risk management, regulatory and  compliance frameworks within area of accountability; Where applicable ensures that colleagues managed are aware of and comply with all compliance requirements.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To provide advice and support in banking practice formulation and associated best practice improvement tactics; enabling the provision of specialist expertise.

Job Description

Specialist Advice:

• Provides specialist technical advice in area of expertise to key (internal and external) stakeholders in support of realizing the commercial objectives of the business (may include value proposition design, client and customer engagement and revenue).

Stakeholder Management:

• Builds strong relationships with key (internal and external) stakeholders.
• If in a relationship or revenue generating role is accountable for developing, maintaining and generating revenue from clients.
• May be the key contact for mid sized clients and handles complex transactions;
• Partners effectively with key stakeholders to advise them of innovations and developments within their areas of speciality;
• Delivers impeccable and timeous service levels;
• Collaborates with and coordinates efforts with different Business Units to enable realization of business objectives

Control:

•  Accountable for complying with all risk management, regulatory and compliance frameworks within area of accountability;
• Where applicable ensures that colleagues managed are aware of and comply with all compliance requirements.

People & Culture:

• Where applicable manages and oversees colleagues in area of responsibility;
• Partners with People function to support the people management strategy for the area with a focus on talent management, development, resourcing and retention.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• The purpose of this role is to provide strategic focus to scaling the group People Operations and Digital capability, start-up and scale key talent hubs / strategic centres of excellence and business models locally & globally. Leading initiatives in areas such as business intelligence reporting, BBEEE reporting, talent data and analytics, talent mobility platforms, resourcing solutions, payroll and compensation enablement, business intelligence and People operations, to ensure the bank's People function runs efficiently and effectively.
• Ensuring that Absa Group is disproportionately advantaged in securing and retaining top talent across People Operations and Digital Enablement. We want to be the home of leading talent, top in attractiveness and retention in our chosen markets and we believe access to talent is our source of competitive advantage across all our businesses in the African continent.
• The ME is required to deliver the above, by developing and implementing the People Operations and Digital Enablement strategy, in partnership with their team, the People Exco, ITO and other relevant stakeholders to achieve ambitious targets and performance metrics. Responsible for developing and maintaining internal and external partnerships, leading on tracking/reporting outcomes, securing and managing the People Operations and technology budget, working as part of the People Exco team in partnership with the Group CPO and Group CIO.

The role reports to the Group CPO with a matrix reporting to the CIO.

Job Description

Key Accountabilities:

People Shared Services and Payroll:

• Oversee the efficient and effective delivery of HR shared services to support the organisation and enhance the employee experience.
• Manage end-to-end payroll processes to ensure accurate and timely payment of employee salaries and benefits.

People Technology:

• Lead the development, implementation, and maintenance of people technology systems and platforms to enable efficient HR operations.

People Data, Analytics and Reporting:

• Utilise data analytics to generate insights and reports on people-related metrics, enabling data-driven decision-making and strategic workforce planning.

Talent Hubs:

• In partnership with Technology, set up and scale talent hubs (CIO and CPO). The Hubs will contribute to driving economic growth in by partnering and growing technology and innovation skills and expertise.
• Engage and partner with key global players to understand the People Operations Function and of the hubs, the business models, commercials and end to end business model setup
• Determine business case for these models
• Understand the costs models and funding plans for economies and value creation, and bid for seed capital to startup and scale
• Build strong alliances and relationship/networks with global tech providers, best in class leaders in incubator concepts and thought leaders in the tech field

People Process Digital Enablement:

• Develop the People digital transformation strategy and drive implementation to streamline and enable People processes, enhance operational efficiency and enable employee self-service.

Programme Management:

• Manage and oversee the execution of strategic HR programs and initiatives in partnership with the People Exco, ensuring efficient and successful delivery within scope, budget, and timeline.

Vendor Management:

• Develop and maintain strong relationships with HR vendors and service providers, ensuring effective partnerships and optimal service delivery.

People Data Privacy and Security:

• Ensure compliance with data privacy regulations and implement robust security measures to safeguard People data and protect employee confidentiality.

AI and Automation:

• Explore and leverage AI and automation technologies to enhance HR processes, improve service delivery, and drive innovation in people operations.
• Risk management and governance
• Operational risk management and governance

Minimum requirements:

Education:

• Post Graduate Degree: Honours Degree, Post Graduate Diploma and Professional Qualifications [NQF8].

Preferred Experience:

• 15 + years of experience in the Financial Services sector, including a track record of 7 years in more than one position at the executive management level in a large enterprise.
• Extensive experience in contributing to and implementing long-term strategies, collaborating and promoting integration across value chains, dealing with external stakeholders, driving customer centricity, and leading a senior team is essential.
• Exposure to working across industries, driving change, an integrated talent approach, promoting digitization and data-driven decision-making is preferred.
• Minimum 15 years’ experience in a Human Capital operations environment, including overseeing technology. 
• Proven experience in leading and managing senior teams as a trusted and respected senior leader, with the ability to manage complexity across multiple areas
• 5 years’ experience in chairing Committees
• Exposure to business operations management – 3 years

Knowledge and Skills:

• Knowledge of operational risk and governance frameworks and how they impact overall business efficiency
• Understanding of business processes and how to leverage efficiencies
• Deep awareness of the regulatory environment as it impacts the people environment
• Knowledge of customer service levers to deliver superior client experience
• Integrity, confidentiality in handling people data and information.
• Dependable Absa culture champion and enterprise leadership.
• Translation and implementation of strategy
• Leader in challenging situations, connecting the nuances of the different functional areas within the function ability to add leadership oversight value
• Exposure to an Operations environment
• Ability to connect with people at various levels, partnering and collaboration with multiple stakeholders, to enable and enforce required systems, processes and practices.

Key Relationships:

• CPO and People Function Exco
• CIO and Tech Exco
• Business clusters and group functions
• External tech leading organizations
• Government and consulting entities
• Business and educational institutions
• People / Finance Functions
• Brand, Marketing and Stakeholder Relations (and Comms)
• Legal & Risk

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Participate in learning programme/s in order to maximise individual and organisational development benefit/s through the execution of predefined training objectives.

Job Description

• Workplace experiences: Attend and participate in all workplace experiences against agreed development objectives | Learning: Attend and participate in all training and development interventions against agreed development objectives | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

• GET Certificate: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• The role is available in Group Finance: CFM and is responsible for running month end strategic investment change projects, providing change finance management support for strategic investment and ensuring adequate governance, risk, compliance and control as well as maintaining business stakeholder relationships and assisting the CFM team with adhoc duties as assigned

Job Description

Accountability: Month end of Strategic Investment Change Projects

• Ownership of a Cluster and Strategic Investment and related P&L entries
• Ownership of Goodwill & Intangibles for respective cluster- responsibilities include (capitalization; amortization; wear and tear and Intangible asset register processing)
• Month end responsibilities (journal processing/ IS & BS review, reconciliations)
• Accurately capture manual journals onto SAP including processing any journals for corrections/accruals in terms of journal policies
• Compiling of all supporting documentation for payments, accruals and generating proof of payments when required
• Run SAP and Analyst reports and analyze each income and balance sheet items for variance against Budget, and ensure early feedback of trends not aligned to financial plans / objectives is provided for corrective action
• At month end, investigating of abnormal transactions/analysis of transactions/ detailed listings
• Prepare reconciliations for all accounts on the General Ledger Control Framework
• Agree reconciliations to the GL, investigate un-reconciled balances and discuss un-reconciled amounts
• Attend various GLRS, Governance Forums and monthly work day meetings
• Quarterly HFM schedules for Goodwill & Intangibles
• Reconciliation of balance sheets accounts for account attestations (Consigno)
• Maintain a filing system for journals and payments done for audit purposes and according to Documentation Retention policy.

Accountability: Change Finance Management Support for Strategic Investment

• Ensure that all requests/queries received from both internal and external clients are attended to in a timely manner, and referring clients to the correct department if they cannot be assisted by Finance Change Accounting team
• Deliver service to external and internal customer on SAP queries and provide SAP reports to Project Managers
• Responsible for efficient and effective workflow in own portfolio, proactively seeking to maximise productivity and continually acting upon opportunities for process and system improvements.

Accountability: General Administration and Planning

• Opening Project BI/IN codes and loading Project Budget
• Annual Roll forward funding process
• Reviewing Manpower reports and processing internal manpower credits and capitalization entries
• Assist in annual document filing for the team.
• Make sure the processing manual is always updated, if any procedure or process is changed. Save a copy of the updated manual on the shared folder

Accountability: Governance, Risk, Compliance and Control

• Ensure adherence to control frameworks, policies, mandates and procedures as well as with Group Standards e.g. RCA, Operational Risk, Information Security (InfoSec), Business Continuity Management (BCM) etc
• Display a zero tolerance approach to non-compliance across the function. (e.g. unauthorized backdates, payments not signed by authorised cheque signatures, incomplete journals)
• Validate and perform quality check on BI/IN codes to be opened as instructed by the Change Council Minutes. Follow through on all requests and report accordingly

Accountability: Business Relationships

• Develop meaningful working relationships with all internal and external clients
• Interact with the Absa group internal audit team and provide necessary information as and when required.
• Ensure that the business complies with governance reporting requirements by always keeping abreast with new governance and policy developments.
• Work closely with the other members of the team to deliver outstanding performance. Attend team meetings and contribute fully, including suggestions for ways of improving customer service and turnaround times.
•  Contribute to an environment of mutual support by sharing knowledge and best practices with other team members.
• Management of queries relating to invoices/contracts and PO with various work streams

Education and Experience Required

• BCOM accounting degree
• Month-end experience (1-2yrs)
• Institutional knowledge (in specific: change)
• Grade 12 certificate or equivalent with 5 credits (including maths and English)
• 5 years’ experience in management with ability to influence across teams, functions and processes.
• Experience working in a Change Accounting team which provides accounting and project support to the Strategic Investment Project Business in a Cluster.
• Able to work in a pressured environment with tight deadlines especially during month end.
• Have good financial modelling and Excel skills
• Have project management skills to be in a position to manage Adhoc projects
• Experience working with senior business individuals and be able to present solutions and enforce accounting principles and necessary governance.
• Quick learner and hit the ground running.  
• Preferable to have SAP experience in the Project environment.
• The individual should be comfortable with detailed routine tasks as well as being prepared to understand the overall Business requirements.

Knowledge & Skills:

• Exceptional academic track record
• Understanding of financial reporting processes and related controls
• Ability to identify control gaps and weaknesses
• Ability to analyse and interpret financial data
• Ability to write concise effective reports
• SAP 4 Hana experience
• Driven and motivated
• Computer literacy
• Information Security
• Ability to work in a dynamic environment
• Ability to work under pressure
• Planning and organising
• Account administration
• SAP/Analyst and Invoicing knowledge preferred

Competencies:

• Deciding and initiating action
• Applying expertise and technology
• Coping with pressure and setbacks
• Entrepreneurial and commercial thinking
• Adapting and responding to change
• Persuading and influencing
• Creative and innovative

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

go to method of application »

Job Summary

• Join the CIB Digital Data Products team! This role provides an exciting opportunity within the Absa CIB Digital Data Products team. Absa CIB - Digital Data Products, requires a Test Automation Analyst who will write and execute on test plans, identify & resolve bugs/defects, review defect resolution processes as well as identify areas for test automation. In the case of automation, the candidate will design, scope, script, execute and maintain automated tests for a variety of key customer-facing and internal products.

Job Description

• 2 – 4 years relevant work experience in development and/or testing role 
• Background in computer science, information systems, software development, engineering, physics, mathematics or equivalent 
• Strong programming skills in one or more of the following languages: C#, Typescript, Java, Python 
• Experience with writing automated tests and using test frameworks 
• Good knowledge of version control tools (git preferred) 
• Expertise and practical knowledge of automated testing tools for example: Selenium/ Appium / Playwright / Puppeteer 
• Proven ability to manage and prioritize multiple, diverse projects simultaneously 
• Mathematical aptitude, methodical thinker and strong problem-solving skills 
• Excellent organisational and time management skills 
• Accuracy and attention to details 
• Self-development skills, keeping up to date with fast-changing testing trends 
• Must be a team player with good stakeholder communication
• Be eager to learn new approaches and technologies
• Strong drive and work ethic to get things done – can-do attitude

 Bonus Skills: 

• Experience testing Angular web applications 
• Experience testing web APIs 
• Experience testing C# .NET backend applications 
• Experience with Docker 
• Experience with AWS 

Candidate Description

• The incumbent will have the opportunity of working directly across the firm with developers, operations staff, data scientists, architects and business constituents to develop and enhance the Big Data service.  

Test Analyst Requirements: 

• Interact with product management, scrum master, analysts, data scientists and development team to develop a strong understanding of the products and testing objectives 
• Fully own the testing function for Digital Data Products 
• Write test plans and test cases 
• Document, track and escalate issues as appropriate, using JIRA 
• Working with Analysts and Developers and Data Scientists to find solutions 
• Own web-based front-end testing and end to end testing

Test Automation Requirements: 

• Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using relevant software and tools. 
• Design, execute and analyse automation test programmes/scripts & test results for relevant digital data products 
• Making use of test automation frameworks  

Education

• Bachelor's Degree: Information Technology

go to method of application »

Job Summary

• Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget

Job Description

• Business Planning, Business Performance Monitoring & Revenue Generation: Business Planning, Business Performance Monitoring & Revenue Generation | Leading the commercial, sales and service agenda for the branch: Leading the commercial, sales and service agenda for the branch (as part of a broader area); & Owning and delivering on all performance targets for the allocated branch (end to end accountability across scorecard elements) | Customer Experience and Service: : Proactively manage and build relationships to enhance the Absa Brand in the area as well as | Managing cost & efficiencies: : Apply effective & balanced cost management practices that ensures sales & service standards are within benchmark & aligned to best practice

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget.

Job Description

• Business Planning, Business Performance Monitoring & Revenue Generation: Business Planning, Business Performance Monitoring & Revenue Generation | Leading the commercial, sales and service agenda for the branch: Leading the commercial, sales and service agenda for the branch (as part of a broader area); & Owning and delivering on all performance targets for the allocated branch (end to end accountability across scorecard elements) | Customer Experience and Service: : Proactively manage and build relationships to enhance the Absa Brand in the area as well as | Managing cost & efficiencies: : Apply effective & balanced cost management practices that ensures sales & service standards are within benchmark & aligned to best practice

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Bring your possibility to life! Define your career with us
• Joining Absa CIB means being part of an exciting growth journey that spans over a century. With our strong local presence and regional and international expertise, we are proud to be a leading Pan-African group. This career opportunity offers a hybrid role based in either Cape Town or Johannesburg, allowing you to play a key role in resetting our future and shaping our destiny as a proudly Pan African organisation.
• As a UX designer specialising in mobile design for iOS and Android, your primary responsibility is to support end-to-end user experience design. This includes conducting research, ideation, conceptualisation, detailed design, prototyping, and validation across multiple products and areas.

Job Description

• Service Delivery: Deliver exceptional digital experiences, with a specific focus on UX and UI design for our mobile platform. Utilise your expertise in UX design to create intuitive and engaging experiences for iOS and Android users. Apply established best practice frameworks to ensure the implementation of effective and user-centred design solutions. Provide specialist advice and support in UX design, ensuring that your recommendations align with industry standards and optimise the user experience. Continuously explore innovative approaches to deliver high-quality results that exceed user expectations.

Responsibilities:

• Gather comprehensive creative briefs from clients and collaborate with CIB partners to understand target audience needs.
• Analyse business and client needs to determine design options and explain the approach, process, and timelines to stakeholders.
• Develop scenarios, navigation models, and prototypes, and plan and execute user testing sessions to build and iterate high-quality prototypes.
• Facilitate collaboration sessions to promote technical development and best practices.
• Foster a collaborative and motivating working culture that considers social, cultural, economic, and technological trends

Education

• NQF Level 6
• Master’s degree or any design-related degree or qualification, (Product, Industrial, Service, Interaction, Digital and/or Visual Design)

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

go to method of application »

Job Summary

BRIEF OVERVIEW OF THE SPECIFIC BUSINESS UNIT:

• This role is within Everyday Banking Voice And Service Enablement in the Fraud Solutions Business area

BRIEF OVERVIEW OF THE ROLE:

• Provide leadership direction and oversight in managing a team within Fraud Solutions which is focused on execution of Fraud mitigation strategies, providing delivery of the desired customer and colleague experience, and delivering high quality identification, investigation and resolution of fraud. Protect the bank, the Absa brand and customers from risk and impact associated with fraud through broad understanding the business and effective Fraud Intelligence and communication to all stakeholders and ensuring that fraud losses remain within the set fraud risk appetite.

Job Description

KEY RESPONSIBILITIES:

• Implement strategies effective for the detection, prevention and investigation of fraudulent activities and implement fraud prevention strategies and processes necessary for minimising risk of fraud.
• Partner with the Fraud Community to deliver insightful strategic guidance based on elevated fraud insights and mitigation recommendations.
• Translate strategic plans into operational processing objectives and tactical plans.
• Understand the overall fraud environment, its dynamics, strategies, and initiatives to enable achievement of business objectives through optimal delivery across customer interface and relevant cross functional areas.
• Identify business drivers, customer experience pain points and service challenges, recommend and implement remedial programs agreed with business and the Fraud Community to close any gaps.
• Execute the customer experience strategy and ensure delivery of the desired customer experience.
• Take responsibility for managing the business efficiently and continually striving to enhance existing capabilities (processes, tools/ systems) to deliver superior standards of efficiency and service.
• Understand industry and regulatory requirements, and oversee, review, challenge and report on the risk including operational risk, regulatory, industry and association reporting to ensure overall governance and oversight is maintained.
• Negotiate and agree performance targets, taking accountability for overall achievement of objectives across Fraud Solutions. Objectives include (but are not necessarily limited to) colleague satisfaction, customer satisfaction, cost and performance management, risk and compliance conformance, as well as ethical and rigorous governance.
• Oversee continuous improvement in the analysis of fraud and case management systems and information technology architecture, driving recommendations for enhancements to Group and other relevant stakeholders with a view to consistently driving workflow efficiencies.
• Drive change management and support the team through the change journey. This includes strategic and change communication, ensuring effective implementation and ongoing change review and monitoring.
• Drive colleague engagement and experience by encouraging recognition schemes aligned to overall recognition reward system of the organization and managing balanced workloads.
• Ensure prevention of loss and be accountable to follow procedures, attend risk control meetings, and, when appropriate, provide any recommended training.
• Complies with all Risk & Control frameworks and standards within the respective business hubs.
• Ensure tracking, monitoring and publishing of Risk & Control standards.
• Complete required compliance as prescribed by the impacted frameworks and ensure impacted team members complete required attestations.
• Develop and enhance network and relationship building to align the team with business partners within the organization as well as strategic stakeholders.
• Develop and maintain partnerships with Fraud industry institutions, and fraud/loss prevention organizations/Industries in the community to enable two-way information sharing.

MINIMUM REQUIREMENTS:

• Relevant Business/Fraud/Risk/Compliance degree or equivalent NQF level 7 qualification
• Fraud qualification will be advantageous

EXPERIENCE

• At least three (3) years Leadership experience
• Fraud Technical experience will be advantageous
• Previous Operations experience

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• Support the Relationship Executive in the optimisation of profit and economic value for portfolios of Premium Business key account clients requiring high complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Portfolio Management: Ensure appropriate management of respective portfolios that includes but not limited to client engagement, portfolio performance management, reporting and executing of client requirements
• Business Development: Agree financial targets/new business targets and set out tactical plans to achieve this on an annual basis
• Risk Management: Ensure that portfolio meets the required risk management standards

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies

go to method of application »

Job Summary

• Performing core financial crime operational procedures for High Risk and PEP customers focusing on specific customer due diligence, Customer Screening, Onboarding, Ongoing Reviews and Customer Exits in compliance with the Anti-Money Laundering Customer Due Diligence Standard (CDD) and ABSA AML policies

Job Description

Accountability:  Service Delivery

• Applying the Anti-Money Laundering Customer Due Diligence standard (CDD) together with the Anti-Money Laundering Life Cycle Standard (CLS), PEP Standard and all other ABSA policies in support of AML to daily operational procedures.
• Develop an in-depth knowledge and understanding of the AML CDD Standards and Financial Crime Operations Processes.
• Focusing the work on key regulations and risks, with minimum supervision.
• Delivering a high standard of work by keeping up-to-date on financial crime regulatory related issues across a range of topics by awareness of current regulatory / process changes through attendance at training sessions and research.
• Ensure productivity and quality targets are met.
• Provide guidance to team members and peers by sharing best practice.

Accountability:  Control and Compliance

• All mandatory training completed to deadline and understood within given timescales.
• Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework procedures
• Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent re-occurrence.

Accountability:  Reporting

• Keep track of and manage own daily targets by ensuring awareness of own daily, weekly and monthly targets
• Prepare monthly Performance Development (PD) plan to monitor progress and if there is any development required as per PD contract, which needs to be escalated to the manager / team leader

Accountability: Self Development

• Maintain and continuously look for opportunity to develop skills and knowledge base
• Initiate training and development on a quarterly bases for own personal development purposes

Education and Experience Required

• Matric
• Minimum 4 months Experience working within AML compliance, High Risk and PEP Customer Due Diligence/Financial Crime processes
• B Comm (Assurance), LLB : Advantage

Knowledge & Skills:

• Strong ABSA systems working knowledge
• Sound knowledge and proficiency in the ABSA Electronic Sales Platform (ESP)
• Sound knowledge and proficiency in the Global online PEP register (GOR)
• Demonstrated experience/background in High Risk and PEP customer enhanced due diligence.
• Sound knowledge of the AML CDD and PEP ABSA standards and FICA regulatory requirements.
• Strong IT literacy with good knowledge of MS Office (Word, Excel, PowerPoint and Outlook)

Competencies & Personal skills:  

• Abiblity to communicate clearly and effectively in many mediums
• Deciding and initiating action
• Expand knowledge and explore new ways of doing things
• Motivated for problem solving
• Flexibility and responding to change
• Working under Pressure

Education

• Higher Diplomas: Law, Military Science and Security (Required)

go to method of application »

Job Summary

• Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget

Job Description

People Management:

• Manage team according to best practice people management practices to ensure high standard of performance

Business Management:

• Conduct basic statistical analysis to track performance variances and determine the root causes of errors.
• Make recommendations for productivity or process enhancements to process owners.

Risk and Compliance:

• Monitor team member and client interaction to ensure all regulatory requirements are adhered to.
• Ensure supervisor controls are conducted in a manner that is aligned with all applicable laws (FICA, FAIS), regulations, group policies and procedures.

Stakeholder Management:

• Build and maintain relationships with stakeholders regularly. Monitor Service Level Agreements and management non-adherence with stakeholders.
• Ensure correct and accurate invoicing to 3rd party stakeholders

Reporting:

• Conduct daily analysis to track and report client service performance variances, analyse and then identify trends and areas of improvement required.
• Develop and implement the necessary action plan to address the gaps identified.

Review client service performance:

• Manage the implementation of customer/client service delivery initiatives in line with the client strategy

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• 3 years’ experience in car insurance and household contents and building insurance, Short-Term insurance background essential. A minimum of 150 FAIS Credits in Short-Term insurance with RE5 completed.

Job Description

• 3 years’ experience in car insurance and household contents and building insurance, Short-Term insurance background essential. A minimum of 150 FAIS Credits in Short-Term insurance with RE5 completed.
• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Customer Experience: To provide service excellence and achieve customer satisfaction | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Reporting: Provide reporting of inbound and outbound calls and maintain standard reporting templates against relevant requirements

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

An exciting role has opened up in PCG: Line controller Product Control Investment Banking Loans. The overall purpose of this role is the day to day management of the teams responsible for the production of various tasks within an asset class in the PCG team which carries out the following:

• Accounting – posting to the General Ledger accurate and timely information
• Substantiation of the trading balance sheet – ensuring the full trading balance sheet can be substantiated
• Regulatory reporting alignment – ensuring the Balance Sheet is aligned to reports to regulators
• Data Ownership – ensuring the quality and accuracy of the data going downstream to other infrastructure areas
• Control Environment – overseeing the control environment in which the business operates
• P&L review – understanding and providing commentary on the P&L

In the process of production focus is needed on:

• Escalation of significant issues reported
• Reporting – ensuring reporting is accurate and timely
• Control – Continue to implement the on-going control environment and report any deficiencies or issues to managers.

Job Description

Key Accountabilities:

Accountability:  Management and oversight of immediate team performing P&L production and BS substantiation

• Expert knowledge of Loans and products booked on the desks and their impact across the finance sector
• Thorough understanding of the risk and P&L drivers for the products coupled with an understanding of external markets and changes in market parameters
• Needs to maintain an excellent understanding of processes and procedures to be able to pick up production where necessary.
• The capacity to work, manage and deliver under pressure.
• Presentation of consolidated financial information for FO and Finance Management
• Interact with other infrastructure areas, specifically Operations and Financial Control, for issue resolutions
• Ultimate escalation point, including the facilitation of issue resolution.
• Ambassador of immediate team to rest of the organisation
• Involvement in any Product Control specific initiatives

Accountability:  Interaction with key stakeholders

Interaction with various areas across the Absa Group in order to obtain and understanding of the impact these areas have on Product Control as well as providing both formal reporting as well as ad hoc query resolution to these areas. Areas include:

• Absa CIB Finance, including Financial Control, Balance Sheet Control and Financial Decision Support.
• Absa CIB Front Office, including head of Investment Banking;
• Absa CIB Capital Management
• Absa Product Control

Accountability: People Management

• Management of a medium sized team (5-10 people – direct & indirect)
• Ownership of all the people related issues (development, performance management, recruitment, compensation)
• Team Management – recruiting, succession planning, ensuring staff are skilled up via training, performance review, career development, secondments, re-structures.

Accountability: Projects/Change

• Efficiency – looking for continuous improvement in the efficiency by which the desk carries out its work.
• Reporting – looking for continuous improvement in the reporting ability and performance of the desk
• Control - looking for continuous improvement in the ability of the desk to control the business

Education and Experience Required

• B degree/similar qualification in a financial/related discipline with 7-10  years relevant experience or CA(SA) with 5-8 years PQE experience
• Extensive management experience (3-5 years)
• Investment banking or Product Control experience preferred
• Fixed Income Product Specific knowledge preferable
• Experience in creating and maintaining an effective control environment

Knowledge & Skills:

• Strong technical accounting skills
• Exceptional academic track record
• Good interpersonal and team-working skills and the ability to communicate at all levels
• The ability to work in a pressured and unstructured environment and to cope with the demands of working to tight deadlines
• Maturity – able to deal with managers
• Business acumen
• An understanding of financial mathematics
• Performance orientated and client service driven
• Report writing and presentation skills
• Understanding of Economics
• Knowledge of financial markets
• Excellent numeric ability
• Bank Valuations skills
• Investment banking product knowledge
• Ability to manage and develop a medium sized team

Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Postgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To provide advice and support in specialist operational services through the execution of predefined objectives as per agreed SOPs.

Job Description

• Specialist operations support: Provide administrative and junior specialist operations support and advice against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• To provide specialist advice and support in area of specialisation enabling the effective implementation of business continuity frameworks.

Job Description

Are you ready to make a difference?

• Our Converged Security Office (CSO) prides itself in its unique structure that sees an integration and collaboration model between our Information Risk, Cyber, Resilience, Physical Security & Forensics teams to ensure effective risk management across all disciplines.  It also carries the responsibility of owning, operationally supporting and maintaining specialist security services to safeguard the confidentiality, integrity and availability of infrastructure and information to our customers in order to meet industry and regulatory requirements and good practice.
• You will be tasked with support the Resilience Partners, Business Units and Head: Resilience. Your responsibilities include supporting the Resilience Partners to deliver an acceptable Risk Appetite position and assisting with ensuring compliance against the Group Resilience Policy.  You will also assist the Resilience Partners with the development, maintenance, validation and improvement of a business aligned, efficient and effective Resilience Programme (which also includes for the Business Continuity Management components not in scope for the Resilience Policy).

What you’ll get to do:

The role is within the Resilience team in CSO and your responsibilities will include the following:

• Support and deliver against the business units Resilience strategy, ensuring the establishment of effective governance to maintain the Resilience (including recovery) capabilities to the Business Units Risk Appetite position
• Source and prepare materials for the various forums and steering committees responsible for reporting on Business Resilience risk
• Support Resilience Partners in the preparation and circulation of papers and support for business unit Chief Operating Officers
• Support the Resilience Partners in presenting resilience risk materials at the various forums and steering committees where required
• Sourcing information and providing status updates on the resilience status of Business Units
• Support the Resilience Partners with risk management activities as well as the tracking of control implementation to mitigate resilience risk within the Business Units
• Support the Resilience Partners with sourcing information for the completion of Dispensations, Waivers and Breaches of the Group Resilience Policy and associated standards
• Support the Resilience Partners with sourcing the required information for regulatory engagement where relevant
• Validate all recovery strategies based on teams plans as required by the Group Resilience Policy and associated standards
• Perform reviews, and escalate where needed, to ensure that staff contact details are captured and up to date for effective call cascade testing
• Plan and execute call cascade tests on an annual basis, or as agreed by specific business units.
• Support business area in identifying and documenting Front-to-Back processes and help define the overall requirements that support the Front-to-Back processes
• Ensure Front-to-Back Process activities are adequately captured in the toolsets and maintained
• Ensure resilience source information is appropriately managed by the respective owners to ensure Front-to-Back process risk profiling is accurate
• Ensure dependencies within the Front-to-Back process are mapped to ensure that end-to-end risk profiling is accurate
• Ensure that all gaps, as highlighted by the Front-to-Back Process risk profile, are captured and conveyed to the appropriate Resilience Partners
• Track the implementation of controls and processes to mitigate resilience gaps and provide status updates to the Resilience Partners
• Define and validate process recovery strategies based on the risk profiles of processes and capture the associated team recovery plans in the Resilience toolsets
• Facilitate the review and sign-off process with team owners
• Ensure team plans are maintained and within review compliance
• Support the Resilience Partners in assessing new business, products and/or services to ensure it has the appropriate risk profiling and resilience provisioning as required by the Group Resilience Policy

What do you need to get in?

• Excellent verbal and written communication capabilities with the ability to interact and influence at all levels of the organisation.
• NQF Level 6: B Degree in Risk Management or any Financial degree equivalent
• Qualification in Business Continuity Management
• Excellent facilitation and presentation skills
• Strong analytical abilities and decision-making capability, with a methodical approach, sound judgement and close attention to detail
• Ability to work under pressure and to tight deadlines
• Experience in business resilience and continuity, theoretical and practical, with an understanding of these disciplines within the financial services industry
• Knowledge of threats, risks, impacts and associated mitigations as they relate to business resilience within a major banking organisation
• Knowledge of relevant regulatory standards and industry best practice (e.g. BCI Good Practice Guidelines, ISO22301)
• Understands and leverages the use of technology, integrating into overall business strategies and solutions where appropriate
• Experience of working in a relationship management, advisory or consultancy role
• Experience in the planning and executing of recovery strategy testing
• Experience in the financial services industry
• The job holder may be required to travel, both within South Africa and Africa
• Graduate level caliber with proven experience within a business environment
• Proven competency in use of MS Office applications, specifically Word, Excel and PowerPoint
• Member of Business Continuity Institute (desirable)

If you’re passionate about working in a fast-paced environment and contributing to the exciting world of Security by leading from the front, we would love to hear from you!

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

go to method of application »

Job Summary

• The Independent Validation Unit within Model Risk is looking to hire a Model Validation Analyst to conduct the validation of models focuses on identifying, mitigating and monitoring of key model risks. The Model Risk function is a group level function that covers all models used across AGL. This role will provide you with the opportunity to engage with various stakeholders across all business units and hence allow you to build an excellent understanding of the bank.

Job Description

• You will conduct validations on a diverse range of AGL models, produce validation reports, negotiate the findings & actions with internal & external stakeholders and influence the continuous improvement of model quality & use.
• These areas make use of a wide range of models (Regulatory Capital, Economic Capital, impairments, pricing, behavioural, application, stress-testing, valuation, derivatives, insurance risk, etc.) and cover products used across all of AGL’s business units.
• Opportunities to gain experience across validation teams and within the greater Model Risk team are possible and encouraged by management.
• Risk Management: Providing Subject Matter Expertise to Risk types
• Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues
• Risk and Control: Adherence to Policies, Procedures and Regulations

Qualifications:

• BSc Maths/Stats/Actuarial Science

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)