Career Opportunities at Blue Label Telecoms

Job Purpose

Design, build, and deploy solutions that resolve data management and/or data governance issues. Responsible for providing and/or sourcing tools and methods to enhance data quality and management processes.

Responsibilities

Data Quality Management

• Build and implement data quality dashboards and exception reports to help identify and resolve data issues and enhance overall data integrity

Data Management

• Design, build and deploy solutions to automate monotonous data management tasks and help others get the most out of data management systems by providing support and advice

ETL Management

• Build and manage Extract, Transform and Load (ETL) jobs in support of interfaces between the organization's business application systems and data warehouses

Data Architecture

• Implement methods for streamlining and standardizing data recording to ensure quality, accuracy, and consistency

Business Requirements Identification

• Support collection of business requirements using a variety of methods such as interviews, document analysis, and workflow analysis to express requirements clearly and succinctly

Testing & Monitoring Data Management Systems Performance

• Perform applications software tests and respond to user emails to monitor, diagnose, and correct performance issues

Documentation and Back up

• Create and maintain technical and/or user documentation to a high standard and back up files to ensure instant recovery if problems occur

Technical Developments Recommendation

• Research and suggest technical developments to improve data quality of the various enterprise systems and supporting infrastructure to better meet users’ needs

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching
• Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

Requirements

Behavioural Competencies

• Ensures Accountability
• Manages Complexity
• Communicates Effectively
• Collaborates
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy
• Action Oriented
• Decision Quality

Education

• Degree/Diploma in Information Management or similar relevant field
• Relevant data management certificates advantageous

Experience

• Minimum 3 years’ experience in a data centric position/environment with Master
• Data Management project lifecycle and best practice development in data modeling, profiling, validation, integration, match & merge solutions and/or packages
• In depth knowledge of automation, database querying and stored procedures a must
• Working experience with SQL SSIS advantageous
• Knowledge of Talend packages advantageous

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JOB PURPOSE

The primary purpose of the role is to oversee and optimise the seamless integration of product development processes with broader enterprise operations. This involves strategising and implementing efficient workflows that enhance product delivery, quality, and overall organisational effectiveness. The Senior Manager is responsible for aligning and prioritising product development initiatives with the overarching business objectives, ensuring that products not only meet high standards but also contribute to the company's growth and profitability.

RESPONSIBILITIES

Product Development Oversight

• Effectively manage and be involved in the entire product development lifecycle
• Ensure alignment with strategic objectives, overseeing cross-functional collaboration between teams, and maintaining a keen focus on timelines and
  resource allocation
• Drive innovation, optimise processes, and deliver high-quality products that meet or exceed customer expectations
• Implement successful agile methodologies and the continuous improvement of development workflows.

Operational Efficiency

• Streamline and optimise processes across the entire operational spectrum
• Identify areas for improvement, implement lean methodologies, and  overall workflow efficiency
• Reduce operational costs, improve resource utilisation, and increase productivity within the product and enterprise operations

Strategic Planning

• Develop, communicate, and execute a comprehensive strategic plan aligned with the enterprise's goals
• Effectively translate high-level objectives into actionable plans, ensuring that product operational activities seamlessly align with and contribute to the broader strategic vision
• Evaluate market trends, identify growth opportunities, and make informed decisions that enhance the organisation's competitive position

Team Leadership

• Create and nurture a high-performing and cohesive team
• Inspire, motivate, and guide cross-functional teams towards the successful execution of operational and product initiatives
• Measure the team's cohesion, productivity, and the achievement of strategic objectives
• Cultivate a positive team culture, promote collaboration, and provide clear direction to ensure that each team member's skills are effectively utilised
• Motivate project success but also to the professional development and job satisfaction of individual team members

Cross-Functional Collaboration

• Promote breaking down silos, facilitate effective communication, and promote collaboration across various departments involved in product and enterprise operations
• Facilitate the integrated efforts from different functional areas, resulting in streamlined processes, accelerated project timelines, and innovative solutions to complex challenges
• Create a collaborative culture, where diverse skills and perspectives are harnessed to achieve common goals

Performance Monitoring and Analysis

• Create, track and evaluate key operational metrics
• Implement robust monitoring systems, analyse performance data, and derive actionable insights to enhance overall operational efficiency
• Proactively identify areas for improvement, optimize processes, and address potential bottlenecks
• Ensure that key performance indicators align with strategic objectives, facilitating data-driven decision-making within the enterprise

Risk Management

• Identify, assess, and mitigate potential risks that could impact the organisation's performance
• Develop and implement effective risk management strategies, ensuring resilience and adaptability in the face of uncertainties
• Foster a risk-aware culture within the enterprise, aligning risk management practices with overall business objectives, and facilitating the integration of risk considerations into decision-making processes

Budget Management

• Work within the strategic oversight of financial resources allocated to achieve operational goals. Develop, monitor, and optimize budgets, ensuring fiscal responsibility and alignment with organisational objectives
• Identify cost-saving opportunities without compromising operational efficiency
• Forecast financial needs, control expenses, and demonstrate a judicious approach to budgetary decisions

Organisational Capability Building

• Evaluate the capabilities of staff within the department to identify gaps and prioritise development activities
• Implement the organisation's formal development frameworks within the area of responsibility
• Coach and mentor others to support the development of the organisation's talent pool.

Portfolio Management

• Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved

Application Software Roadmap

• Define and maintain a road map to facilitate application software development and ensure the development work is prioritized in line with business
  requirements

Performance Management

• Manage and report on the performance of a substantial, diverse team
• Set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these
• Take appropriate corrective action where necessary to ensure the achievement of team / personal objectives

Personal Capability Building

• Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team
• Maintain external accreditations and in- depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media

Requirements

BEHAVIOURAL COMPETENCIES 

• Business Insight
• Ensures Accountability
• Drive Results
• Cultivates Innovation
• Plans and Aligns
• Manages Complexity
• Manages Complexity
• Decision Quality
• Communicates Effectively
• Collaborates
• Balances Stakeholders
• Action Oriented
• Manages Conflict

SKILLS

• Planning and Organizing
• Action Planning
• Adaptive Mindset
• Stakeholder Expectation Management
• Backlog Management
• Managing Change
• Prioritizing
• Project Communications Management
• Project Management
• Verbal Communication
• Analyze Current State/AS-IS State
• Business Requirements Analysis
• Commercial Acumen
• Customer and Market Analysis
• Workflow Management
• Product/Services Management Development
• Market Research and Analysis

EDUCATION

• Matric
• Bachelor’s degree in Technology, business administration, management, operations management, or a related field
• MBA an advantage
• Other relevant technology certificates e.g ITIL, Cobit, Prince 2, PMBok

EXPERIENCE

• 8- 12 years experience in technology, operations management, business process improvement, or a related field is essential
• Have a deep understanding of the events and transport industry
• Experience of planning and managing resources to deliver predetermined objectives as specified by more senior managers (over 6 years)

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JOB PURPOSE

The purpose of the role is to partner with the Managing Director, functional leaders and group stakeholders to support strategy development, setting financial objectives, risk management and business analysis. The role is also responsible for accurate and timely execution and management of the finance function as well as providing strategic direction to the business alongside direct responsibility for cash management, strategic analysis and scenario planning.

RESPONSIBILITIES

Strategic Financial Planning

• Develop, implement, monitor, review and evaluate the business financial strategy
• Creating a financial operating model that is robust, scalable and designed to support business growth
• Treasury and cash management - Lead liquidity management and manage cash flows including detailed cash flow forecasting
• Creating, monitoring and analysing financial and operational metrics that track performance and provide insights
• Assess capital finance proposals and the financial status of operational projects
• Advise on investment strategies, sources of funds and the distribution of earnings
• Evaluate and advise on the impact of long-term planning, introduction of new programs/ strategies and regulatory action
• Provide financial information and interpreting the implications for business performance and funding needs
• Coordinate the development, implementation and monitoring of accounting and business systems and processes
• Direct the preparation of financial reports summarizing and forecasting the organization’s financial position such as income statements, balance sheets and analyses of future earnings and income
• Manage business information strategy, development and implementation of business systems to assist with analytics.

Finance Operations

• Provide accurate, complete and understandable financial information to department heads and the executive team
• Financial modelling, scenario planning and cost-benefit analysis
• Drive the implementation and provision of sound financial, business intelligence and management services to the organization
• Ensure the provision of financial and material resources to support operational strategies
• Ensure adequate procurement practices and vendor management, manage relationships with service providers and other agreed stakeholders across the entire business
• Business optimisation including quality, and profitability improvement and not at the expense of effectiveness
• Drive continuous OPEX improvement and ensure optimal allocation of resources
• Organise and manage the finance department in order to ensure the best execution of accurate financial controls and reporting. This includes:  Full accounting function; Tax planning, submission and compliance

Budgeting and Forecasting

• Management of the budgeting process and preparation of monthly forecasts to ensure the business is meeting its financial objectives
• Prepare and submit annual budgets for approval from the Group Financial Director

Corporate Governance

• Monthly shareholder reporting, management accounts and board reports
• Full responsibility for external audit and any other statutory and regulatory reporting
• Establish and maintain strong relationships with Board and Shareholders to identify their needs and seek full range of business solutions
• Ensure credibility of Finance department by providing timely and accurate analysis of budgets, financial trends and forecasts
• Ensure the organisation complies with statutory legislation and corporate governance frameworks
• Accountable for the formulation of policies and procedures in line with relevant legislation and ensure implementation thereof
• Implement and maintain systems, procedures and controls for efficient and accurate accounting, analysis and reporting
• Define Policies, Processes and procedures to streamline the business and optimize efficiencies

Risk Management

• Identify potential and current financial and operational risks
• Develop and implement policies to mitigate potential risks
• Report identified risks to relevant stakeholders and action plans thereof
• Deciding on investment strategies by considering cash and liquidity risk
• Performing risk management by analyzing the organization’s liabilities and investments

Work Collaboratively

• Build a culture of respect and understanding across the organisation
• Recognise outcomes which resulted from effective collaboration between teams
• Build co-operation and overcome barriers to information sharing, communication and collaboration across the organisation
• Facilitate opportunities to engage and collaborate with external stakeholders to develop joint solutions
• Collaborate with other leaders to deliver a superior customer experience

Leadership

• Be an effective inspirational leader to facilitate the creation of motivated, accountable, full-service teams who understand and strive to meet the needs of all stakeholders
• Coach and counsel operational managers and staff to develop, support, and sustain a continuous improvement culture
• Role model behaviour and motivate team members in line with the Blue Label Telecoms values and ethos
• Translates strategy into goals for performance and growth helping to implement organisation-wide goal setting, performance management, and annual operating planning
• Identify the capabilities needed to meet the current and emerging business needs of the organisation
• Evaluate current capabilities, identify gaps, and prioritize development activities.

Self-Management

• Set an example through personal quality and productivity standards and ways of working with others
• Demonstrate consistent application of internal procedures. Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational and team needs

Requirements

BEHAVIOURAL COMPETENCIES

• Strategic Mindset
• Balances Stakeholders
• Business Insight
• Collaborates
• Plans and Aligns
• Communicates Effectively
• Situational Adaptability
• Drives Vision and Purpose
• Builds Effective Teams
• Instills Trust
• Builds Networks 
• Builds Networks 
• Resilient

SKILLS

• Strategic Planning
• Data Collection and Analysis
• Reporting
• Compliance Management
• Policy and Regulation
• Managing Change
• Costing and Budgeting
• Financial Accounting
• Numerical Skills
• Financial Modelling
• Financial analysis

EDUCATION

• Matric
• CA(SA) minimum requirement
• Post Graduate Business Degree advantageous

EXPERIENCE

• At least 10-12 years post-qualifying experience with a minimum of 2 years in a similar role
• Relevant experience in fintech, ICT and/or technology industry
• Extensive knowledge of financial reporting in accordance with IFRS
• Experience in managing a full finance function
• Competent in engaging with and presenting to executives, shareholders and board members – the ability to conceptualize strategic objectives; interpret complex financial and accounting data into useful information for a wide audience; present financial performance and drive shareholder value
• Strategic, autonomous and commercially minded individual
• Must be analytical with sound interpersonal abilities