Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Duties & Responsibilities:
- Manage project budgets.
- Manage the project scope.
- Scope the project required skills for to execute.
- Assign resources, internal and external to project.
- Develop a work break down structure for each resource and tasks.
- Define required results of project.
- Detail planned project costs.
- Manage project risk register.
- Execute projects.
- Manage quality and standards in project execution.
- Update project plans and progress.
- Communicate project portfolio progress to the business.
- Generate Project completion documentation.
- Handover completed project to the business with all relevant documentation.
Minimum qualifications and experience:
- Project Management qualification essential
- Minimum 5-10 years’ experience managing large rollout projects
- Matric (minimum requirement), tertiary qualification preferred
- Technical experience in Security Alarms and/or related preferred
- People management experience at various levels
- Computer Literate (MS office, email, Internet- essential)
- Role requires flexible or extended hours
- Own Transport
Skills and Attributes:
- Business / Project Financial Acumen
- Strong written and verbal communication skills
- Very good presentation skills
- Drive for results
- Ability to communicate at all levels
- Develops and Inspires Others
- Balances Immediate and Long-Term Priorities
- Strong administration skills
- Managing Diversity
- Very good planning skills
- Time management
- Attention to Detail (quality)
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Minimum Qualifications and Experience:
- 4-6 years’ experience in Environmental Health & Safety Management in Construction and Subcontractor management
- Related Environmental Health & Safety certificates or equivalent courses completed (i.e. RCAT & Risk management, Environmental Health & Safety Management, etc.)
- Computer Literate (MS Word, Excel, Power Point, Outlook, Internet)
- Skilled in delivering training programs, presentations and development of policies and procedures
- Valid Driver’s License
- Diploma/ Related Qualification in EHS Management will be an advantage
Main Duties:
- Drive a culture of “Zero Harm to People and the Environment” across the region
- Build strong working relationships in order to assist Managers to consistently implement the Company’s EHS Policy and Management System
- Provide leadership, mentoring, guidance and development of Regional EHS Team
- Promote incorporation of EHS into business planning and assist with establishing EHS management performance measures
- Develop and implement Regional and National EHS Projects, Processes and Procedures
- Implement and monitor the Risk Assessment and Control System throughout the Region
- Implement and monitor compliance with the Contractor Management Program throughout the Region
- Assist and coordinate the investigation and management of accidents, incidents and near misses
- Develop and coordinate delivery of EHS Training Programs
- Coordinate the implementation of occupational rehabilitation and the Injury Management Program
- of legislative changes and emerging issues, and communicate with the business
- Co-ordinate and assist with audits
- Collaborate across boundaries internally with EHS professionals, and externally with industry, statutory and professional bodies.
- Ability to travel in the region as required
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Minimum Requirements:
- Driver’s License (EB)
- Microsoft Windows and Microsoft Office Packages
- Grade 12 / NQF 4
- PSIRA Grades E-A Instructor
- Facilitator registration with ETDP SETA
- Assessor registration with ETDP SETA & SASSETA
- Moderator registration with ETDP SETA & SASSETA will be an advantage
- General Security Practices (GSO) at NQF 3
- Specialist Security Practices Qualification at NQF 4
- Competence in Firearm Unit Standards: Handgun, Shotgun, Rifle, Carbine and PFTC Firearms Unit standards Instructor registration.
Key Performance Areas: (not totally inclusive):
- Present, assess and facilitate training interventions according to Industry and internal standards to as per QMS and best practices.
- Coach and guide learners on learnerships to ensure competence standards are achieved as per programme objectives, learning outcomes, or unit standard outcomes.
- Comply with curriculum and training interventions within area of responsibility via effective facilitation and assessment methods.
- Compliance with legislative and Quality Assurance guidelines that includes but are not limited to:
- SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.
Knowledge and Skills:
- Communication skills (Report writing and reading skills)
- Good administration and record-keeping skills
- Planning and time management skills
- Presentation skills
- Assertiveness skills
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QUALIFICATION & EXPERIENCE:
- Grade 12 or equivalent
- Knowledge of customer service principles and practices
- Knowledge of administrative procedures
- Knowledge of security industry beneficial
Responsibilities and Duties (not limited to):
- Receive and process cancellations.
- Handle incoming calls or enquiries from customers who wish to cancel their service.
- Investigate and solve customer’s complaints or queries.
- Provide feedback to customers and ensure the relevant region is updated.
- Keep accurate records of discussions or correspondence with customers.
- Communicate and coordinate with regions.
- Record cancellations, complaints and save offers.
- Analyse statistics or other data as required by management.
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Overall purpose of the job:
- The incumbent, will plan, execute and measure regional marketing campaigns in order to achieve the commercial targets for the respective region and brands
- This role will require daily collaboration by understanding the national marketing campaigns, as well as the specific sales challenges and opportunities in the regions
- The incumbent will support districts and various brands by understanding the demand for marketing and related material and ensure that they are sufficiently supplied with materials to carry on with the sales function in an effective manner
- The incumbent will also collaborate with the communications resources to ensure that each district is support by a strategically relevant content and communications strategy
- Ensuring marketing support for the brands and region, brand positioning, direct marketing, sales enablement and assisting with retention plans.
Main duties
- Coordinate all above and below the line marketing activities in locations of responsibility
- In alignment with the national marketing strategy, plan and implement promotional campaigns and on the ground activations for all Fidelity brands
- Ensure regional marketing budgets are managed efficiently and transparently
- Ensure weekly reporting on success of regional marketing activities
- With the help of regional admin staff ensure sales material and collaterals are implemented and delivered on time
- Ensure a consistent brand experience
- Achieve lead generation targets per region and district monthly
- Create and manage on an ongoing basis a monthly action plan with lead targets for each district of responsibility
- Grow awareness, liking and consideration for the brands in the region through consistent messaging, relevant positioning and positive communications initiatives
Minimum qualification and experience:
- Marketing diploma – minimum criteria
- Minimum 7 years’ as a corporate Marketing Specialist
- Agency experience advantageous
Skills/Abilities
- Good written and oral communicator
- Ability to establish and maintain internal networks – Organisational agility
- Good time management
- Customer focus
- Must be able to manage stress and deadlines
- Highly motivated individual
- Works well under pressure
- Attention to detail
- Ability to work alone and in a team environment
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Essential Duties & Responsibilities:
- Accountability for client growth and proactively increasing turnover through own existing client base as well as new clients
- Ensure Revenue targets are met by achieving planned sales goals. Targets may vary as per business requirement and at management discretion.
- Securing profitable new business.
- Attending to potential clients in different areas of responsibility
- Addressing and resolving client's queries promptly and satisfactorily.
- Physically conducting site surveys for all security requirements
- Personally designing and costing the complete solution offering
- Preparing and presenting complex proposals.
- Ensuring that quotations are submitted timeously to clients.
- Building and maintaining professional relationships with clients
- Planning, budgeting, co-ordinating and attending to client's requirements.
- Assisting with marketing related issues.
- Compiling and submitting weekly and monthly management reports.
- Acquiring thorough in-depth trade and competitor knowledge
- To ensure that all contracts and quotations are completed accurately and in full, with necessary drawings and or technical addendum’s to be attached
- Ensure timeous submission of all paperwork to ensure enough time allowed to source any non-standard stock items.
- Ensure only approved equipment in accordance with company policies are sold
- Identify and develop sales opportunities, incorporating extensive cold calling activities, in order to maximise growth within a specific market.
Behavioural Competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Computer literate – Powerpoint, Word, Excel, Outlook
- Excellent telephone skills
- Adaptability
- Accountability
- Self-Motivation
- Negotiation
- Persuasiveness
- Presentation skills
- Resilience
- High level of Integrity
Minimum Qualifications and Experience:
- Post Matric qualification or equivalent
- Senior Solution Sales experience in security industry essential
- Computer Literate (MS Office, advanced Excel, PowerPoint)
- Professional and well presented at all times
- Ability to work under pressure and for extended hours, if required
- Must be prepared to travel
- Valid driver’s license
- Reliable car
- PSIRA grading for position – Grade C (Company Requirement)
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Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cashier experience or similar role
- Able to work under pressure
- Must be able to work at night
Job Specification:
- Ensure that cash processing procedures are adhered to
- Counting and verifying money
- Balancing and reconciling money
- Operating money counting machines
- Packing ATM’s
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Willing to work overtime
- Alertness
- Possess numeric skills
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Minimum qualification and experience:
- Suitable Qualification (Logistics/Supply Chain Management)
- Proven experience as a Senior Stock Controller or in a similar role.
- Excellent working knowledge of EXCEL
- SAP experience an advantage or experience on other Inventory systems
Main duties & responsibilities:
- Monitor and maintain inventory levels to ensure accuracy and availability.
- Manage the receipt, storage, and distribution of goods within the warehouse.
- Implement a check process in terms of outstanding purchase orders – receiving of physical items and services as well as system receipting (for stock and non-stock items).
- Coordinate liquidation and transfer of stock to reflect cost, age and demand.
- Collaborate with procurement and sales teams to forecast demand and plan stock levels.
- Update inventory records and prepare reports on stock levels and variances.
- Coordinate and manage the monthly stock take process
- Document all stock activities and handle variances promptly.
- Submit Month End Stock Reconciliation to Finance
- Identify and address potential inventory issues proactively.
- Ensure compliance with safety and storage regulations.
- Ensure internal control procedures are adhered to through documentation audits.
- Ensure all items dispatched and received are captured timeously in line with the regional deadlines.
- Ensure that internal and external customer service and lead time are achieved within existing financial constraints in order to meet marketing and financial objectives.
- Ensure requisitions are from approved vendor, product, price lists and agreements
- Manage the stock ratio of stores in line with budget on a minimum / maximum stock level.
- Ensure strict access control to the stores area.
- Finance Department Administration duties: Leave Forms, Manpowers and other admin functions.
- Set up and attend training sessions / demo’s at regular intervals with suppliers to understand products on the Approved list.
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Minimum Requirements:
- Grade 12
- Grade B PSIRA (SOB) registered and accredited, with traceable references
- Own reliable transport.
- Fire Fighting trained & First Aid trained.
- Computer Literacy in MS Office, CCTV, etc
- Strong organizational skills, as well as good interpersonal communication and liaison skills are essential.
- Work independently and within a team.
- A minimum of two years’ experience in the security industry Control room
- Fluent in English
- No criminal record
- Must reside in Hammarsdale area
Key Performance Areas: (not totally inclusive):
- Managing of the control room personnel in all aspects of the control room
- Updating the incident register on a daily basis as well
- Able to exercise and maintain discipline.
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Minimum Requirements
- Suitable Bachelor’s Degree (Accounting / Financial Management) required
- 3 years of analytical experience
- SAP / Listener experience advantageous
- Advanced Excel
Job Specification
- Complete general ledger reconciliations;
- Complete monthly/weekly journals;
- Reconcile and review stock accounts from valuation to GL;
- Ensure all clearing accounts are balancing and cleared;
- Check subsidiary ledger batches before posting;
- Check admin documents captured into the system;
- Ensure resolution of queries within the agreed departmental/business unit SLAs;
- Provide telephonic & written communication (feedback) to suppliers and region as & when the queries are resolved;
- Participate in various ad-hoc projects where necessary
- Monthly Profit & Loss reporting
- Analysing monthly variances
- Analysing general ledger accounts
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Main purpose of the position:
- To do integrity voice stress and polygraph tests as requested and instructed by management.
Key Performance Areas:
- To conduct periodic and incident related voice stress and polygraph tests as determined by Operational needs and Client Service Level agreements.
- Assessments of tests and findings.
- Ensuring timeous availability of results to the relevant managers.
- Daily liaison with Operations Management, Senior Management, Directors as necessary.
- To maintain a high level on integrity and honesty in the findings of tests conducted.
- Confidentiality of information and test results.
- Weekly, monthly feedback on productivity, number of tests done etc.
- Ensuring constant availability in case of emergencies.
- To ensure that all tests are done as per accepted practice
- To treat all staff to be tested in a humane manner and respectfully.
- Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
- Give feedback timeously on all tests done.
- Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.
Minimum Requirements:
- Grade 12 or equivalent
- Computer literacy & Microsoft office & voice stress software.
- 2 to 3 years voice stress and poly graph experience
- Own reliable transport.
- Must be trained in both Voice stress and Polygraph or Polygraph alone-AVSAPRO
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Main purpose of the position:
- To do integrity voice stress and polygraph tests as requested and instructed by management.
Key Performance Areas:
- To conduct periodic and incident related voice stress and polygraph tests as determined by Operational needs and Client Service Level agreements.
- Assessments of tests and findings.
- Ensuring timeous availability of results to the relevant managers.
- Daily liaison with Operations Management, Senior Management, Directors as necessary.
- To maintain a high level on integrity and honesty in the findings of tests conducted.
- Confidentiality of information and test results.
- Weekly, monthly feedback on productivity, number of tests done etc.
- Ensuring constant availability in case of emergencies.
- To ensure that all tests are done as per accepted practice
- To treat all staff to be tested in a humane manner and respectfully.
- Schedule all contractual weekly monthly, quarterly etc. tests as dictated by Operations Management and in line with contracts with clients and recruitment division.
- Give feedback timeously on all tests done.
- Do emergency tests on incidents and use voice stress /polygraph as a tool in specific investigations.
Minimum Requirements:
- Grade 12 or equivalent
- Computer literacy & Microsoft office & voice stress software.
- 2 to 3 years voice stress and poly graph experience
- Own reliable transport.
- Must be trained in both Voice stress and Polygraph or Polygraph alone-AVSAPRO
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Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
go to method of application »
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Method of Application
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