Career Opportunities at GitLab Inc

The Engineering Manager, Switchboard directly manages the engineering team responsible for improving the efficiency and scale of GitLab Dedicated. Team consists of Site Reliability Engineers and Backend Engineers . The Engineering Manager's responsibility is primarily their team. They need to be familiar with GitLab's underlying technologies and processes to be able to support their team growth, as well as be the final decisive vote in cases where the team is blocked on a decision.

Their primary focus is building a world-class team (hiring and coaching), and putting them in the best position to succeed. They must also efficiently coordinate across departments to accomplish collaborative goals.

Responsibilities

• Hire an incredible team that lives our values
• Improve the happiness and productivity of the team
• Hold regular 1:1's with team members
• Drive efforts and ensure efficiency around GitLab production
• Manage team projects
• Work across sections within engineering
• Improve the quality, security and performance of the product
• Work on small code changes outside of the critical path

Requirements

• 3+ years managing software development and site reliability engineering teams
• Strong technical background
• Demonstrated teamwork in a peak performance organization
• Experience running a consumer scale platform
• Product company experience
• Enterprise software company experience or startup experience
• Computer science education or equivalent experience
• Passionate about open source and developer tools
• Exquisite communication skills
• Leadership at GitLab
• Experience in managing a remote team
• Ability to use GitLab

Performance Indicators

Engineering Manager, Switchboard, Have The Following Job-family Performance Indicators

• Hiring Actual vs Plan
• Diversity
• Handbook Update Frequency
• Team Member Retention

Learn more about the Engineering Management - Infrastructure roles, including compensation at the engineering management - infrastructure page.

Hiring Process

• Selected candidates will be invited to a 30 minute Screening Call with a Recruiter
• Next, selected candidates will be invited to a 45 minute Peer Interview with an Engineering Manager
• Next, candidates will be invited to a 45 minute Technical Interview with an Engineer from the Infrastructure team
• Next, candidates will be invited to a second 45 minute Peer Interview with an Engineering Manager
• Finally, selected candidates will be invited to a 45 minute Hiring Manager with the Director of Infrastructure, Platform
• Candidates may be asked to meet with additional Team Members at the Hiring Manager's discretion

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The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,800+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

Responsibilities

All positions will include the following responsibilities:

• Experience managing an inbound request queue and assisting prospects and customers with online chat, email, and phone correspondence.
• Familiarity with the needs of software development and IT operations teams.
• Basic understanding of application lifecycle management including the technology commonly used in application lifecycle management.
• Basic understanding of DevOps practices, including the cultural shift it represents and the benefits to building and shipping software upon adopting those practices.
• Experience in a role that puts customer needs above all else.
• Product demo experience.
• Working knowledge of software development methodologies such as Waterfall, Agile, and Conversational Development.
• Comfortable with frequent client phone calls to explain hard-to-understand concepts and deployment options.

Requirements

• Excellent spoken and written English
• You are obsessed with making customers happy. You know that the slightest trouble in getting started with a product can ruin customer happiness.
• Affinity with software and the software development process
• Passionate about technology and learning more about GitLab
• Demonstrated progressive experience in sales, marketing, or customer service
• Experience with CRM and email automation software is highly preferred
• An understanding of B2B software, Open Source software, and the developer product space is preferred
• Be ready to learn how to use GitLab and Git
• You share our values, and work in accordance with those values
• Ability to use GitLab

About GitLab

GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 2,200 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision : everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, self-learning , frugality, collaboration, directness, kindness, diversity, inclusion and belonging, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Top 10 Reasons To Work For GitLab

• Mission : Everyone can contribute
• Results : Fast growth , ambitious vision
• Flexible Work Hours : Plan your day so you are there for other people & have time for personal interests
• Transparency : Over 2,000 webpages in GitLab handbook , GitLab Unfiltered YouTube channel
• Iteration : Empower people to be effective & have an impact , Merge Request rate , We dogfood our own product , Directly responsible individuals
• Diversity, Inclusion & Belonging : A focus on gender parity , Team Member Resource Groups , other initiatives
• Collaboration : Kindness , saying thanks , intentionally organize informal communication , no ego
• Total Rewards : Competitive market rates for compensation , Equity compensation , global benefits (inclusive of office equipment)
• Work/Life Harmony : Flexible workday , Friends and Family days
• Remote Done Right : One of the world's largest all-remote companies , prolific inventor of remote best practices

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A Brief Overview

As a Fullstack Engineer, Senior Fullstack Engineer, or Staff Fullstack Engineer in the Incubation Engineering Department at GitLab, you will be working on a project that is pre-Product/Market fit. Your focus will be on moving fast, shipping, getting feedback, and iterating on an idea that may contribute to our revenue in 3-5 years' time.

We're hiring a Fullstack Engineer to build a solution related to Breach and Attack Simulation (BAS) . Your goal will be to build capabilities within the GitLab DevOps platform that enable our users to determine what are the most vulnerable parts of a their network and suggest remedies to resolve these vulnerabilities.

We utilize Single Engineer Groups (SEGs) in our Incubation department. Your role will encompass all of product development; from product management to engineering, design, and quality at the smallest scale. You'll learn from, and collaborate with, larger departments at GitLab.

The Incubation Engineering team works transparently and posts weekly updates to YouTube. You can see the team's latest updates in this Youtube playlist .

What you can expect in a Fullstack Engineer role in our Incubation department:

• Develop features and improvements in a secure, well-tested, and performant way
• Work closely with company leadership to guide GitLab’s entry into the market represented by this Attack & Breach Simulation SEG.
• Interact with community members and help drive initial user adoption.
• Develop strategies for scaling beyond the Incubation phase.
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale web environment. * Maintain and advocate for these standards through code review.
• Regularly demonstrate progress to stakeholders.

You should apply if:

• You bring strong technical skills and an ability to work across backend, frontend, and infrastructure management code. Experience with Ruby or Go, Terraform/IaC, and Vue.js are particularly relevant given GitLab’s current tech stack.
• You demonstrate a desire to work in a “startup within a startup” with a broad scope of ownership and high degree of autonomy.
• You must be excited about the ability to work independently, or have prior success in a similar "incubation" model.
• You understand the competitive landscape and market opportunities in the Breach and Attack Simulation (BAS) domain.
• You are comfortable with changing direction based on stakeholder feedback and market conditions.
• You're passionate about great UX.
• You have a background in building scalable services.

You'll stand out if you bring experience in:

• Being a prior company technical co-founder.
• Being an early contributor to a successful open source project.
• Working successfully on a prior single-engineer group.
• Extensive familiarity with the GitLab project and application.
• Working with people around the globe.
• Have distributed systems experience.
• Developing Breach and Attack Simulation (BAS) capabilities.

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What You'll Do In This Role

• You’ll work on test automation issues related to the Quality department, stage & group you're embedded in, and the entire GitLab product. The work you’ll do will be transparent and open to the GitLab community .
• You’ll develop new tests and tools for our GitLab.com frontend, backend APIs and services, and low-level systems like geo-replication, CI/CD, and load balancing.
• You’ll identify and drive the adoption of best practices in code health, testing, testability, and maintainability.
• You’ll work with engineers to define and implement mechanisms to inject testing earlier into the software development process.
• You’ll configure automated tests to execute reliably and efficiently in our CI/CD environments.
• You’ll work 1:1 with a Product Manager, and with the wider product and development teams to understand how new features should be tested and to contribute to automated tests for these new features as part of Quad Planning .
• You’ll be responsible for baking in a culture of quality and shifting test automation left in the cross-functional team you're a part of.
• You'll focus on expanding our existing test automation frameworks and test coverage across a range of configurations.
• You’ll work in an environment where we aim to have a 1:10 ratio of Software Engineers in Test to Engineers.
• You'll lead our test automation efforts on new features.

Requirements:

• You’ve got experience developing in Ruby or working on a Ruby on Rails application.
• You’ve got a working knowledge of Docker.
• You’ve worked with industry-standard CI tools like GitLab CI, Jenkins, Bamboo, or Circle CI for example.
• You’re comfortable with Selenium-based test automation tools like Capybara or Watir.
• You’ve got experience with Git and its command line.
• You’re interested in growing your knowledge and skills in Test Environment Provisioning and Configuring (Terraform, Ansible, Kubernetes, GCP / AWS).
• You know about clean code and the test pyramid, and champion these concepts.
• Our values of collaboration, results, efficiency, diversity, inclusion, belonging, iteration, and transparency resonate with you.
• You'll thrive in an environment where self-learning and self-service are encouraged and instilled as a part of our culture.

Current Openings and Additional Requirements:

• Software Engineer in Test, Runner
• You'll be working on our Runner SaaS category.

You should apply if:

You're interested in a role where you'll be working on UI testing, integration testing, load/stress testing, testing Runners on different environments (such as Linux, Windows, MacOS), and combatting abuse of GitLab CI.

• You meet the criteria outlined in the requirements.
• Software Engineer in Test/Senior Software Engineer in Test, US Public Sector Services

You should apply if:

• You're a US-citizen based on US soil.
• You bring some knowledge of the security compliance landscape or any major third-party frameworks/regulations such as FedRAMP, SOC, ISO, PCI, HITRUST, HIPAA, or GDPR.
• You're interested in a role that focuses on backend automation and tooling for highly secure cloud systems.
• You want to develop your skills in cloud, provisioning tools, and infrastructure technologies such as Ansible, Terraform, AWS, GCP
• You meet the criteria outlined in the requirements.
• Senior Software Engineer in Test, Deploy
• You'll be working on a team that is responsible for minimizing downtime during the process of upgrading a self-hosted version of GitLab. The work you'll do will lead to highly reliable experiences for GitLab instance administrators and their users. Our handbook describes our primary projects in Distribution .

You should apply if:

• You bring significant experience in Ruby, Ansible, Terraform, and Kubernetes.
• Contributing to GET and partnering with other open source providers is exciting to you.
• You're willing to work in a role where you'll be leading chaos testing, contract testing, backward compatibility testing, zero downtime testing, and performance testing efforts.
• You meet the criteria outlined in the requirements.
• Software Engineer in Test/Senior Software Engineer in Test, Database
• You'll join as the first SET for our Database group. The Database group is the steward of all relational database technologies at GitLab. You'll be responsible for defining the testing strategy and test automation in the group that enables GitLab to be more performant, scalable, and highly available to our customers.
• Your work will involve chaos testing, contract testing, backward compatibility testing, zero downtime testing, performance testing, and database validation testing.

You should apply if

• You bring significant experience in Ruby & PostgreSQL.
• You meet the criteria outlined in the requirements.
• Software Engineer in Test, Plan
• You'll be focused on the test planning and test automation of Portfolio Management and Design Management features in addition to contributing to our Quality Engineering Roadmap

You should apply if:

• You meet the criteria outlined in the requirements.
• Software Engineer in Test, Fulfillment Platform
• You'll be focused on the test planning and test automation of Fulfillment Platform features in addition to contributing to our Quality Engineering Roadmap .

You should apply if:

• You meet the criteria outlined in the
• You have experience with license and/or subscriptions management or SaaS billing systems or you're familiar with products like Zuora or Salesforce.