Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Responsibilities
- Consult, collaborate, advise, consider, review business on international best practice, aspects regarding regulatory developments.
- Support the team and central function by assisting in developing, reviewing, giving input into policies, procedures, frameworks and tools with specific focus on relevant risk legislation, for the benefit of the larger organisation.
- Identify, define and agree on the regulatory universe applicable for each relevant Business Unit, mitigating risks.
- Advise and support business in terms of applicability of regulation and in so doing, mitigate risk.
- Advise business of changes in regulation and identify potential impact of these changes on the business.
- Influence the enhancement of business processes and methodologies specific to the area’
- Create and strengthen awareness of business compliance status in relation to evolving regulatory landscape
- Promote and facilitate cross Cluster engagement.
- Enable management to make informed decisions
- Ensure that stakeholder relationships are effectively managed
- Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Ensure upskilling and effective handover to relevant responsible person.
- Educate self-regarding business, through engagement, meetings, procedures and policy awareness.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Assist in drafting and compiling submissions into and prepare executive forum packs
Minimum Experience Level
- +4 years' experience in a legal advisory role
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Essential Certifications
Technical / Professional Knowledge
- Relevant Governance controls and regulatory knowledge
- Corporate Governance & Compliance
- Compliance reporting
- Archiving Documentation
- Policy & Procedural Knowledge
Type of Exposure
- Broad exposure to financial institutions regulatory landscape, i.e. Banks Act, Financial Intelligence Centre Act, National Payments System Act, Financial Sector Regulation Act, and understanding of the specifically including experience in the regulatory landscape of payments, relating to clearing rules.
- Positioning of the groups views at industry associations
- Interpretation of legislation
- Review of business, compliance and legal feedback in response to evolving regulatory developments
- Drafting of legislative provisions, submissions to regulators and the like.
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Job Purpose
To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.
Job Responsibilities
- Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
- Examine and suggest financial solutions and strategies for the financial plan (plan for life).
- Assist clients in implementing their plans and carry out financial transactions.
- Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
- Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
- Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
- Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
- Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
- Building a sustainable and profitable practice.
- Participate and attend all business engagements to build and strengthen relationships.
Minimum Experience Level
- FAIS approved qualification at NQF level 6.
- 2 years sales experience in financial services.
- 2 years’ experience as a financial planners.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Preferred Qualification
Certificate: Financial Planning
Preferred Certifications
FAIS Qualification.
Technical / Professional Knowledge
- Administrative procedures and systems
- Data analysis
- Relevant software and systems knowledge
- Relevant regulatory knowledge
- Banking knowledge
- Banking procedures
- Cluster Specific Operational Knowledge
- Business principles
- Business terms and definitions
- Governance, Risk and Controls
Behavioural Competencies
- Sales Disposition
- Building Trusting Relationships
- Energy
- Adaptability
- Continuous Learning
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Job Purpose
To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.
Job Responsibilities
- Build a deep understanding of the business need in order to contribute to the ongoing value proposition.
- Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.
- Participate in the sprint planning, and success criteria per story/epic.
- Participate in the Squad backlog grooming.
- Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.
- Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Encourage continuous learning and questioning of the business and technology.
- Allow for and encourage significant investment in the end-to-end QA design.
- Review and prioritise all issues raised by the Software Quality & Test Engineers.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.
- Facilitate the handover of QA deliverables for all testing phases.
- Review and ensure all QA artefacts are stored centrally.
- Encourage continuous learning and questioning of the business and technology.
- Allow for and encourage significant investment in the end-to-end QA design.
- Review and prioritise all issues raised by the Software Quality & Test Engineers.
- Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.
- Ensure the QA deliverables produced aligned to the test approach.
- Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.
- Ensure the defect management process is adhered to by the Software Quality & Test Engineerss and where necessary chair the defect triage sessions.
- Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).
- Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.
- Elicit business and Subject Matter Expert participation and input where necessary.
- Encourage Peer reviews of the QA artefacts.
- Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.
- Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.
- Seek ongoing improvements in technical capabilities.
- Mentor the Engineers within the team to improve their technical capabilities.
- Responsible for performance management of direct reports (e.g. performance contracts, development plans, poor performance and improvement plans, and review).
- Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).
- Ensure direct reports' time sheets are created and signed off timeously.
- Responsible for resource capacity plan(s).
- Support the achievement of the business strategy, objectives and values.
- Stay abreast of developments in field of expertise..
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Agile certification and training in DevOps would be advantageous.
Essential Certifications
- ISTQB foundation or equivalent (ISEB)
Minimum Experience Level
- 2 years experience in a lead role with experience in line management.
- Overall 7 to 8 years experience.
Technical / Professional Knowledge
- IT Solutions Architecture
- programming
Behavioural Competencies
- Adaptability
- Decision Making
- Emotional Intelligence Essentials
- Technical/Professional Knowledge and Skills
- Influencing
- Quality Orientation
- Planning and Organizing
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Job Purpose
This role is responsible for transforming the organisation into a business that truly differentiates and competes on data and analytics by managing the design, delivery and maintenance of data that provides business with the relevant insights that enable improved business decision making across all key parts of the value chain.
Job Responsibilities
- Oversee the delivery of data solutions and insights.
- Oversee data sourcing, data models and data mining activities to support data strategy and governance initiatives.
- Contribute to data integrity and cleansing activities required to increase the quality of data within the organisation.
- Elicit business requirements to uncover data opportunities, functionality, and processes required in order to recommend the appropriate solution.
- Provide frameworks to best identify, understand, and interpret data structures across various databases within the business to facilitate data analysis and continuous monitoring activities.
- Work with line management to develop quick with strategy and longer term operational requirements.
- Make and validate recommendation based on cost and feasibility.
- Deliver work products according to the agreed timelines and within agreed budget.
- Deliver proof of concepts to customers and obtain the necessary sign-off.
- Communicate new features to stakeholders through forums.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g., Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Participate in research that will enable recommendations related to system software.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BSc. in Computer Science, Information Systems or Statistics.
- Essential Certifications
- Preferred Certifications
- SAS Data Scientist certification , Microsoft Data Scientist , IBM data engineer
Minimum Experience Level
- 6 to 10 years Information Technology experience of which 4 - 5 years in data related experience.
Technical / Professional Knowledge
- Analysing situations or data that requires an in depth evaluation of multiple factors
- Data Mining
- Data Warehousing
- Financial modelling and analytics
- Research and analytics
- Strategy planning and execution
Behavioural Competencies
- Decision Making
- Innovation
- Technical/Professional Knowledge and Skills
- Customer Focus
- Applied Learning
- Continuous Improvement
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Job Purpose
To manage and deliver medium projects from commencement to completion within the scope, budget and time agreed. Projects could be associated with any discipline e.g. property, engineering, information technology, in line with the business strategy. The Project Manager will play an active role in providing mentorship and coaching on agile best practices to junior staff. The Project Manager will also ensuring the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team
Job Responsibilities
- Ensure successful implementation of Agile in software projects with improved quality in accordance with business needs and strategic goals.
- Provide expert level guidance to software project team in terms of process, system, tools, methods as well as communication, integration, and successful team dynamics through weekly facilitation sessions
- Integrate with diverse stakeholders by engaging and facilitate with multiple diverse groups across a spectrum of wants and needs
- Engage and facilitate with multiple diverse groups across a spectrum of wants and needs
- Build professional relationships though engagement and regular communication and feedback with all stakeholders using quality metrics and project status reports as drivers
- Ensure accurate cost estimation based on coverage of client requirements and project scope.
- Manage project budget within project scope.
- Deliver projects on target within due date, budget and according to scope and project governance.
- Ensure traceability of defined benefits throughout lifecycle of the project and escalate any deviations.
- Ensure management of scope including coverage of client requirements and based on estimations.
- Manage delivery of project against agreed schedule.
- Meet requirements by providing advice to clients on the most appropriate Project management approach, identify project stakeholders, communicate their roles, and define the level of participation in project, map their communication needs and manage stakeholder engagement strategies through the project plan.
- Manage each stakeholder group actively through the change cycle.
- Conduct business change impact across process, systems, and roles according to the change management plan.
- Manage the stakeholders by ensuring an understanding of the behaviours and operations and by defining strategies in project schedule.
- Keep clients and management informed.
- Ensure the change management process is led and supported together with the client.
- Ensure client needs are accurately captured in scope and signed off by stakeholders.
- Ensure satisfactory post implementation review and performing retrospectives/inspect & adapt sessions as required.
- Ensure client needs are accurately captured in scope and signed off by stakeholders.
- Ensure sufficient resource allocation.
- Manage delivery of medium projects according to prevailing Project Management methodology.
- To plan, direct and co-ordinate the activities of strategic projects to ensure that project goals are accomplished. The Project Manager will also monitor and report on project and deliverable progress and run agile ceremonies.
- The Project Manager will also ensure the team is working on the right tasks at the right time, working closely with the product manager to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Preferred Qualification
NQF level 7 qualification or Honours degree in Project Management or Business management
Essential Certifications
- Relevant certification in PM practises or methodology (PRINCE/ PMBOK ETC)
Preferred Certifications
- Project Management or Business Management, Certified Scrum
Minimum Experience Level
- 5-8 years working experience in project environment of which 5 years in a PM role
Types of Exposures
- Scrum of SAFe Experience
- PMBok experience
- Budgeting experience
Technical / Professional Knowledge
- Industry trends
- Relevant software and systems knowledge
- Principles of financial management
- Cluster Specific Operational Knowledge
- Principles of project management
- Communication Strategies
- Decision-making process
- Governance, Risk and Controls
- Financial management
- Information Technology concepts
Behavioural Competencies
- Influencing
- Customer Orientation
- Earning Trust
- Continuous Learning
- Monitoring Information
- Leveraging Feedback
- Planning and Organizing
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Job Purpose
To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (eg: staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Follow laid down processes in opening of accounts by using checklist and account opening matrix.
- Complete weekly compliance training and assessment online to keep up to date on changes.
- Keep relevant compliance Letter of Authority up to date and inform clients at each interaction.
- Action daily control reports and attach correct documentation.
- Identify new clients and their needs through needs analysis and provide a suitable solution.
- Cross sell to existing clients by establishing need through financial fitness discussions.
- Obtain referrals from existing clients as well as leads from other Business Units through area collaboration.
- Ensure that every deal done is priced in line with Business Unit objective and strategy.
- Generate revenue through charging for ad hoc services provided to clients.
- Monitor and manage sales on a daily; weekly and monthly basis in order to achieve monthly targets.
- Increase market share by converting secondary clients to primary clients and ensuring accounts are entrenched.
- Participate in end of day discussion and apply recommendations from manager to optimise sales results.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Maintain world class service standards when dealing with clients by listening; attending to their needs; keeping them in the loop and making things happen for them.
- Ensure that client complaints and queries are resolved timeously by using relevant complaints system.
- Adhere to the ask once promise to clients according to Nedbank strategy.
- Build relationships with clients through regular contact and having an individual interest in them.
- Network with internal stakeholders to collaborate in order to provide complete solution to clients.
- Obtain regular feedback from clients by requesting completion of feedback forms.
- Mitigate risk to Nedbank by identifyingand verifying clients manually or using relevant technology.
- Adhere to clean desk policy to minimise risk of exposing client confidentiality.
- Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Bachelor of Commerce: Banking or accounting. FAIS qualification, Regulatory Examinations 1.
Essential Certifications
Preferred Certifications
Minimum Experience Level
1 - 2 years as a Sales Consultant in a Financial industry
Technical / Professional Knowledge
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Nedbank policies and procedures
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Nedbank culture
- Cluster Specific Operational Knowledge
- Banking knowledge
Behavioural Competencies
- Continuous Learning
- Energy
- Advancing Sales Discussions
- High-Impact Communication
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
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Job Purpose
To manage a portfolio of products in order to meet customer requirements profitably; aligned with the strategy of the bank.
Job Responsibilities
- Understanding customer needs and insights in order to determine customer needs and market trends.
- Designing and developing customer and product value propositions that are based in customer needs and behaviour that optimize both customer value and customer experience across our target segments.
- Ensuring that the CVP's resonate with the customers' needs and with commercial imperatives.
- Driving customer centricity principles through CVP design and implementation.
- Monitoring, analysing and articulating competitor activity and emerging market trends to inform the CVPs and ensure the designs remain competitive and up to date.
- Leveraging analytics, MI and Customer Experience to build a fact-based understanding of customer needs and use this insight to support or disprove particular areas of prioritization, focus and courses of action.
- Working with Analytics, Finance, and commercial modelling colleagues to transform selected CVPs into quantitative models.
- Collaboration with stakeholders in the wider Nedbank Group; Solution Innovation, Business Banking, Private Clients, Corporate & Investment Banking and Africa Regions.
- Participate in the development of the Nedbank Private Wealth Banking CVP strategic plan on an annual basis.
People Specification
- Leading and ensuring the implementation of the segment customer value proposition by country from end to end.
- Generating business plans in support of the CVPs.
- Develop a product strategy aligned to business strategy to ensure business growth and sustainability.
- Building consensus across Nedbank Limited in respect of the CVP design, delivery and institute governance structures as necessary to ensure CVP related efforts are aligned and remain relevant.
- Facilitating forums for effective collaboration with other key stakeholders, Retail Business Banking.
- Sharing best practices and L&D initiatives to ensure that the frontline staff are conversant with the CVPs and the implications thereof.
- Participate in the annual pricing review for the transactional banking portfolio for Nedbank Private Wealth.
- Presentations to various internal forums/steercos
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Essential Qualification
Honours Degree in Commerce: Marketing, Business Management, Information Systems, Finance
Essential Certifications
Preferred Certifications
Minimum Experience Level
- 3 – 7 years in an analytical, strategic and/or product management environment
Technical / Professional Knowledge
- Communication Strategies
- Data analysis
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Decision-making process
- Cluster Specific Operational Knowledge
- Governance, risk and controls
Behavioural Competencies
- Customer Focus
- Decision Making
- Facilitating Change
- Initiating Action
- Innovation
Method of Application
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